CADILLAC Complaints

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED AS MULTIPLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE IS UNDER RECALL FOR THE IGNITION. I HAVE HAD PROBLEMS WITH THE IGNITION SWITCH GETTING STUCK WHEN STARTING THE CAR AND A COUPLE OF TIMES WHILE THE CAR WAS RUNNING BUT STOPPED. I HAVE CALLED MY DEALER AND CONTACTED CADILLAC AND NO ONE HAS THE PART. I DRIVE WITH HAND CONTROLS AM ONLY 5'2 SO I AM UNABLE TO SIT FARTHER BACK AS SUGGESTED ON THE CADILLAC WEBSITE PAGE. WHERE CAN I GET THIS FIXED. NOW. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. WHILE TRAVELING ON A MAJOR HIGHWAY AT AN UNKNOWN SPEED, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED EACH TIME THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE KEY WOULD ALSO NOT TURN INTO THE ON POSITION ON SEVERAL OCCASIONS. THE WINDOWS WOULD ROLL DOWN ON THEIR OWN ON THE REAR DRIVER AND REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN ONCE, BUT THE DEALER WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

CADILLAC SENT OUT A RECALL ...THE DEALER UNABLE TO REPAIR .." NO PARTS AVAILABLE". *TR

I RECEIVED A SET OF FROM TINY KEYRINGS ( GM## 23271934) TO PLACE ON MY RKE TRANSMITTER TO SATISFY RECALL 14V394. INSTEAD OF REPLACING THE PERHAPS DEFECTIVE IGNITION SWITCH THEY SENT ME ABOUT A DIME'S WORTH OF CHEAP KEY RINGS THAT WILL KEEP ME FROM HAVING MY HOUSE KEY AND OTHER KEYS NORMALLY CARRIED ON THE KEY RING. I WOULD HAVE TO CARRY TWO KEY RINGS, ONE FOR THE CAR AND ONE FOR THE REST OF MY KEYS. I FIND THIS UNACCEPTABLE. IF THE IGNITION SWITCH IS DEFECTIVE AND DANGEROUS IT SHOULD BE REPLACED. *TR

OVER THE LAST MONTH, WHILE BRAKING THE DRIVER INFO DISPLAY WOULD SHOW ANTILOCK-TRACTION DISABLED, THEN WOULD FLASH ANTILOCK OK, TRACTION OK. VEHICLE SEEMED TO BRAKE JUST FINE AND SINCE THE DISPLAY SAID IT WAS OK I DIDN'T THINK IT WAS A PROBLEM, THEN ON 9/20/2014 WHILE DRIVING HOME DOWN MY STREET THE CAR WOULD NOT STOP AND THE RED BRAKE LIGHT CAME ON THE DASH. THIS HAPPENED ALL WITHOUT WARNING. THE LAST TIME THE BRAKES WERE APPLIED IT SHOWED NO SIGNS OF TROUBLE. FROM WHAT I HEAR THIS IS A VERY COMMON PROBLEM FOR CADILLAC ALLANTE FROM 87-92. I KNOW THAT THERE WERE NOT MANY OF THESE CARS MADE (ABOUT 3000 PER YEAR) BUT IF THIS IS A COMMON PROBLEM THEN I FEEL THIS MUST BE ADDRESSED, SINCE IT IS SAFETY RELATED. MY GRANDSON IS GETTING HIS DRIVER'S LICENSE THE FIRST OF THE YEAR AND I WAS GOING TO GIVE HIM THIS VEHICLE...NOW I HAVE SECOND THOUGHTS..I CAN'T BELIEVE GM WOULD ALLOW SUCH A VEHICLE TO BE ON THE HIGHWAYS. THIS A VERY DANGEROUS SITUATION!!! THANK YOU FOR YOUR TIME *TR

MY DAUGHTER WAS DRIVING HER DAD'S 2003 CADILLAC CTS ON 1ST MARCH 2014 WHEN SHE WAS INVOLVED IN AN ACCIDENT. A VEHICLE TRIED TO MOVE OVER INTO HER LANE AND WHEN SHE TRIED TO AVOID THE CAR SHE SKIDDED AND SPUN 360 DEGREE AND CAME TO A FULL STOP IN A "T" POSITION ON THE HIGHWAY IN ATLANTA. AFTER IT STOPPED, THE CAR WAS COMPLETELY SHUT OFF AND COULD NOT GET STARTED. THEREAFTER ANOTHER CAR BROADSIDED THE CAR AND KNOCK IT TO THE CURB MOVING THE VEHICLE FORM THE "T" POSITION. HER DAD CONTACTED MARIETTA CADILLAC DEALER A FEW DAYS LATER AND INFORMED THEM OF THE SHUT-OFF AND ASKED IF THERE WERE ANY RECALLS. THE DEALER SAID THEY WOULD CHECK AND CALL BACK. THERE WAS NO FURTHER RESPONSE FROM THE MARIETTA, CADILLAC DEALER. IN AUGUST OF 2014 I CALLED GENERAL MOTOR (GM) AND INFORMED THEM ABOUT THE ACCIDENT, THE REPRESENTATIVE SAID IT SOUNDED AS THOUGH THE CAUSE OF THE ACCIDENT COULD BE THE IGNITION SLIP-OF-THE-KEY TO ANOTHER POSITION CAUSING THE CAR TO SHUT OFF. A CAROL FROM GM CALLED ME AND WENT OVER MY COMPLAINT, SHE LATER SCHEDULED AN APPOINTMENT AND SAID THEY WOULD CHECK THE CAR THEN THEY WOULD LET US KNOW IF IT HAS ANYTHING TO DO WITH THE IGNITION. CAROL TOLD ME TO LEAVE THE CTS AT THE CADILLAC DEALER IN MARIETTA WHERE AN INDEPENDENT PERSON WOULD CHECK IT. I ALSO TOLD CAROL ABOUT A SHUT-OFF INCIDENT THAT OCCURRED 11/2014 WHERE SUDDENLY SHUT OFF WHEN MY HUSBAND MISTAKENLY HIT THE CURB WHILE TURNING ONTO THE DRIVEWAY. THE CAR SHUT OFF ON A BUSY THROUGHWAY. ON TUESDAY SEPTEMBER 16, 2014, CAROL CALLED AND SAID THAT GM IS NOT LIABLE BECAUSE THEY CHECKED THE CAR AND THEY ARE NOT LIABLE, SHE TOLD ME TO RETURN THE CAR TO ENTERPRISE THE FOLLOWING DAY SEPTEMBER 17, 2014 WHICH WAS DONE. ON SEPTEMBER 18, 2014 MY HUSBAND RECEIVED THE FIRST RECALL NOTICE TO TAKE THE CAR TO THE CADILLAC DEALER TO HAVE THE IGNITION. *TR

I WAS NOTIFIED BY U.S. MAIL FROM GENERAL MOTORS ON 9/19/2014 THAT MY VEHICLE WAS INVOLVED IN A RECALL NOTICE #14172. THE LETTER STATED THAT PARTS WERE AVAILABLE FOR THE REPAIR TO MY VEHICLE. LETTER ALSO STATED THAT I WAS TO MAKE AN APPOINTMENT WITH MY CADILLAC DEALER TO GET THE REPAIR COMPLETED. NONE OF THIS IS TRUE. THE DEALER INFORMED ME THAT THE PARTS WERE NOT AVAILABLE AND THAT THEY DID NOT ACCEPT APPOINTMENTS FOR THE REPAIR. THIS LETTER FROM GENERAL MOTORS, DATED SEPTEMBER 2014, AND SIGNED BY [XXX], VICE PRESIDENT - GLOBAL SAFETY IS VERY MISLEADING AND APPARENTLY CONTAINS FALSE INFORMATION. I CONTACTED GENERAL MOTORS BY TELEPHONE @ 1-800-458-8006 AND THE AGENT FROM GENERAL MOTORS CONFIRMED THAT THE LETTER CONTAINED FALSE INFORMATION. SINCE HUMAN LIVES ARE AT RISK CONCERNING THE RECALL, I FEEL THIS IS A MISTAKE THAT NEEDS IMMEDIATE CORRECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR W/ 95,000 MILES. PROBLEMS AT 15,000 MILES. AIRBAG SENSORS FAULTY. "ECM" (ENGINE CONTROL MODULE) REPLACED BUT NO ISSUES WITH HOW THE CAR WAS RUNNING. TOLD BY THE DEALERSHIP "ALOT" OF ECM'S ARE REPLACED. IS ECM FAILURE COMMON IN THIS VEHICLE OR IS IT THE DEALERSHIP REPLACING ECM'S THAT DO NOT NEED REPAIR TO MAKE MONEY? ECM WAS A $1,000.00 REPAIR TO FIX A GAS SMELL FROM THE CAR. NEW ECM AND GAS SMELL IS STILL THERE. THEN TOLD NOW FAULTY FUEL PUMP AND LEAK IN THE FUEL LINE AS REASON FOR GAS SMELL. BOTH DEALER AND GM HAVE REFUSED REFUND FOR REPLACING ECM THAT DID NOT HAVE TO BE REPLACED. REPLACING ECM DID NOT FIX THE GAS SMELL! PRIOR TO "ECM " ALL SIX OF THE OXYGEN SENSORS ALSO REPLACED. ANOTHER COSTLY REPAIR. I HAVE PAMPERED THIS VEHICLE SINCE I HAVE PURCHASED IT FROM FACTORY. VERY SUSPICIOUS SO MANY ISSUES NEEDING REPAIR HAVE OCCURRED WITH THIS CAR. NOW, IGNITION SWITCH IS BEING RECALLED AND WILL NEED REPAIR. I AM LEFT DRIVING MY FAMILY AROUND IN A POTENTIALLY DANGEROUS CAR. WILL MY FAMILY BE THE NEXT VICTIM OF A FAULTY GM IGNITION SWITCH? ALSO THE DOOR LOCKS IN THE REAR OF THE CAR ARE FAULTY EVER SINCE I HAVE HAD THE CAR. THE REAR DOOR LOCKS JAM AND THE DOORS WON'T OPEN FROM THE OUTSIDE. THE DEALER IN THE FIRST THREE MONTHS REPLACED ONE REAR DOOR LOCK MECHANISM. BEFORE I REALIZED MY WARRANTY EXPIRED THE OTHER REAR DOOR LOCK ALSO HAD THE SAME PROBLEM. GM REFUSES TO FIX IT. NOW AN EXPENSE OF > $400. HAVING AN INFANT WHO RIDES IN THE BACK THIS IS CONCERNING THAT REAR DOOR LOCK JAMS. REPAIRS ON THIS 2008 CADILLAC CTS ARE ENDLESS AND SHOULD NOT HAVE TO BE SO NUMEROUS CONSIDERING I HAVE BEEN THE SINGLE OWNER OF THIS VEHICLE AND HAVE KEPT THE VEHICLE VERY WELL MAINTAINED. I WOULD LIKE TO KNOW IF OTHER OWNERS OF THIS MAKE AND MODEL OF VEHICLE HAVE HAD SIMILAR PROBLEMS? IS THERE A MANUFACTURING ISSUE?? *TR