CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CADILLAC ESCALADE
    - PITTSBURGH , PA

    ON 8/13/2014 WHILE APPROACHING A RED LIGHT ON US ROUTE 22 IN MONROEVILLE, PA.; AT ABOUT 30 MPH, MY PEDAL WENT TO THE FLOOR. I IMMEDIATELY SHIFTED TO LOW GEAR AND APPLIED THE EMERGENCY BRAKE. I WAS VERY LUCKY TO NOT HIT THE VEHICLE IN FRONT OF ME, ABOUT 2 FEET TO SPARE. PULLED OFF ROAD, OPENED HOOD, MASTER CYLINDER LOW, PUDDLE UNDER DRIVER'S SEAT. AS I WAS ONLY 1/4 MILE FROM MY FAVORITE MECHANIC AND WAS ON A LEVEL ROAD, I PUT THE 4 WAY FLASHERS ON, LOW GEAR, AND PROCEEDED AT 5 MPH TO THE SERVICE CENTER. ONLY BRAKES I HAD WAS EMERGENCY, NOTHING AT ALL FROM PEDAL ?????? WHAT USE IS A DUAL MASTER WHEN THE LINE TO THE ABS BURSTS. THIS VEHICLE HAS 45K MILES ON THE ODOMETER, IT MAY BE 10 YEARS OLD; BUT THIS SHOULD NEVER HAPPEN ON A VEHICLE IN THIS CONDITION, LOOKS NEW, DRIVES NEW. REPAIR TO GET BACK ON THE ROAD WAS $274.01 BUT; MECHANIC INFORMED ME THAT ALL MY LINES WERE BAD AND SHOULD BE REPLACED. I JUST HAD ALL THE BRAKE LINES / FLEX HOSES / AND GEE EVEN THE GAS LINE WERE RUSTING THRU REPLACED AT A COST OF $1323.32. SO I'VE SPENT $1500.00 ON BRAKE / FUEL LINE REPLACEMENT. I AS WELL AS MANY OF MY FRIENDS WERE SHOCKED AT THIS FAILURE, ESPECIALLY WHEN WE DRIVE 50 60 YEAR OLD TRIUMPH SPORTS CARS WITH ORIGINAL BRAKE LINES. NEVER HAVE I EXPERIENCED THIS TYPE OF FAILURE. IF I WOULD HAVE BEEN TRAVELING ON A FREEWAY AT 65 OR 70 AND NEEDED TO STOP I'D PROBABLY BE DEAD, AS WELL AS WHOEVER I MAY HAVE HIT IN FRONT OF ME. THIS IS A TERRIBLE PROBLEM AND I HAVE SEEN LOTS OF FOLKS WITH GM TRUCKS COMPLAINING OF THIS MALADY. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC CTS
    - JACKSON, MS

    TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE REMAINED ON. THE CONTACT ALSO STATED THAT THE IGNITION COULD BE TURNED WITHOUT A KEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - MOBILE, AL

    TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC CTS
    - LENEXA, KS

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE TRUNK CYLINDERS FAILED TO HOLD THE TRUNK OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT SUSTAINED HEAD AND HAND INJURIES DUE TO THE FAILURE, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRUNK CYLINDERS NEEDED TO BE REPAIRED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - EVANS, CO

    REAR HATCH AUTOMATICALLY OPENS WHEN I'M DRIVING, WHEN MY VEHICLE IS PARKED AND LOCKED, AND ALSO WHEN MY VEHICLE IS ON BUT IDLING EITHER IN A CAR WASH, STOP LIGHT, OR STOPPED IN TRAFFIC. THIS OCCURS RANDOMLY AND SOMETIMES THE HATCH WILL NOT SHUT UNTIL I TURN OFF THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - BOWIE, MD

    TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC CTS
    - MCLEAN, VA

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT WAS LOCKED INSIDE OF THE VEHICLE AND COULD NOT GET OUT AFTER THE VEHICLE WAS STARTED. THE CONTACT WAS UNABLE TO SHIFT INTO ANY GEAR OR REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT TRIPLE A WAS ABLE TO UNLOCK THE VEHICLE BY TIGHTENING THE BATTERY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC DTS
    - ODESSA, TX

    SINCE THIS FIRST INDECENT I FIND EVER TIME IT RAINS IF I GO THRU A PUDDLE OF WATER AND TURN LEFT OR RIGHT THAT THE POWER STEERING WILL GO OUT FOR SEVERAL SECONDS BEFORE YOU CAN RECOVER. TODAY WE HAVE HEAVY RAIN AND AT ONE TURN IT NEARLY RESULTED WITH ME HITTING A SEMI TRUCK THAT WAS IN A MERGE LANE AND AS I MADE MY TURN ONTO THE HIGHWAY STEERING AGAIN OUT, I COULD NOT COMPLETE THE TURN WHICH POINTED ME AT THE FAR LANE AND THE ONCOMING MAMMOTH TRUCK AS I JERKED THE WHEEL THE STEERING REGAINED AND I JOLTED BACK INTO MY LANE. WHEN WILL CADILLAC BE REQUESTED TO ADDRESS THIS PROBLEM OR ARE THE LARGE NUMBER OF PEOPLE WITH THIS PROBLEM GOING TO HAVE TO HAVE FACE THE FEAR OF A SERIOUS ACCIDENT BEFORE WE RESOLVE THIS ISSUE. CASE AFTER CASE THE DEALERS DO NOT KNOW WHAT THE CAUSE IS AS STATED IN COMPLAINTS. *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - INTERNATIONAL FALLS , MN

    TL* THE CONTACT OWNED A 2005 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE WAS T-BONED ON THE DRIVER SIDE BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC CTS
    - ALIQUIPPA, PA

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED REPLACEMENT PARTS IN THE MAIL IN REFERENCE TO NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONFUSED AS TO WHETHER SHE WAS TO INSTALL THE PARTS HERSELF OR TAKE THEM TO A DEALER FOR INSTALLATION. THE CONTACT WAS ALSO CONCERNED THAT THE REMEDY WAS TOO SIMPLE FOR SUCH A SERIOUS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE