CADILLAC Complaints

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM), BUT BELIEVED THAT THE RECALL REMEDY WAS INSUFFICIENT. THE CONTACT STATED THAT THE TWO REPLACEMENT KEYS THAT THE MANUFACTURER SENT DANGLED ON HIS KNEE AND THE SEAT ADJUSTMENT WAS UNCOMFORTABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED ABNORMALLY TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE AND THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE'S STOPPING DISTANCE WAS DELAYED DUE TO THE FAILURES. THE FAILURES OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE HOSE-TUBE INTERFACE WAS LEAKING AND THE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT ADDITIONAL FORCE WAS REQUIRED ON THE BRAKE PEDAL AND THERE WAS AN ABNORMAL NOISE COMING FROM THE TIRE AREA. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BRAKES WERE FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

I RECEIVED A RECALL NOTICE ON MY CADILLAC CTS 2013 REGARDING A DEFECTIVE IGNITION SYSTEM, GM'S REMEDY FOR THIS POTENTIALLY DEADLY DEFECT IS TWO SMALL RINGS TO ADD TO THE KEY RING. THEY STATE THE PROBLEM IS THE KEY RING CARRYING EXTRA WEIGHT MAY UNINTENTIONALLY MOVE THE KEY FROM THE ON POSITION WHICH COULD CAUSE THE ENGINE TO TURN OFF, DRIVER LOSING POWER, AND AIR BAGS WILL NOT DEPLOY. THE TWO SMALL RINGS THEY SENT TO PUT ON THE KEY FOB WILL NOT PREVENT THIS FROM HAPPENING. I CANNOT BELIEVE THIS IS GM'S ANSWER TO SUCH A SERIOUS DEFECT. I READ IN THE PAPER THAT THEY ARE ALLOCATING MONETARY SETTLEMENTS TO PEOPLE WHO HAVE LOST LOVED ONES BECAUSE OF THIS IGNITION FAILURE, SO WHY WOULDN'T THEY REPLACE THE IGNITIONS SO THAT THERE IS NO MORE CHANCE OF LOSS OF LIFE. WE ARE EXTREMELY SURPRISED AND DISAPPOINTED THAT GM IS NOT ACTING RESPONSIBLY ON BEHALF OF THE PEOPLE WHO BUY THEIR PRODUCT. WE HAVE ALWAYS SUPPORTED AMERICAN MADE CARS, SPECIFICALLY GM. FOR SUCH A SERIOUS PROBLEM, 2 SMALL RINGS TO ADD TO A KEY RING, THAT WILL NOT IN ANY WAY DIMINISH THE WEIGHT ON A KEY RING, IS A LAUGHABLE SOLUTION, EXCEPT THIS IS IN NO WAY A LAUGHING MATTER. IT COULD MEAN THE LOSS OF MY LIFE, OR MY LOVED ONES. HOPEFULLY, SOMEONE WITH AUTHORITY WILL STEP UP AND MAKE THIS RIGHT. CAMPAIGN ID NUMBER FOR THIS RECALL IS 14V394.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND STALLED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE BRAKES ALSO BECAME DIFFICULT TO ENGAGE. DUE TO THE FAILURES, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, HE BECAME INVOLVED IN A MULTI-VEHICLE CRASH. THE CONTACT ABRUPTLY APPLIED THE BRAKES HOWEVER, THE VEHICLE DID NOT RESPOND AND THE AIR BAG EXPLODED. THERE WAS AN UNKNOWN GRAY SUBSTANCE THAT WAS EMITTED FROM THE AIR BAG UPON DEPLOYMENT, WHICH AFFECTED THE CONTACT'S VISION AND BREATHING ABILITIES. ADDITIONALLY, THE CONTACT SUSTAINED THREE FRACTURED RIBS AND INJURIES TO THE NECK, KNEE, ANKLE AND HEAD WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS LATER TOWED TO AN AUTHORIZED DEALER BUT WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE BRAKE FAILURE. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS ABLE TO INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.