CADILLAC Complaints

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING 30 MPH, A DEER CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE ENGINE SENSOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS JUMPSTARTED AND THEN THE KEY WAS RELEASED FROM THE IGNITION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS INFORMED TO WAIT FOR THE SECOND NOTICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

I AM CONCERNED ABOUT THE REPAIR KIT SENT TO ME BY GM TO CORRECT A SAFETY "DEFECT" IN MY CAR. I WANTED TO MAKE SURE THAT THE SOLUTION TO THIS SAFETY PROBLEM (LABELED GM SAFETY RECALL 1497) I RECEIVED IS THE BEST AND SAFEST SOLUTION TO FIXING THE PROBLEM. I RECEIVED BY REGULAR US MAIL A REPAIR KIT AND INSTRUCTION LETTER TO REPAIR THE IGNITION "RUN" PROBLEM. THE KIT INCLUDED 4, APPROXIMATELY DIME SIZE THIN METAL KEY RINGS. TWO OF THE RINGS WERE SMALL ENOUGH TO FIT INSIDE THE LARGER RINGS. I WAS INSTRUCTED TO REPLACE THE RINGS THAT I RECEIVED WHEN I RECEIVED THE CAR FROM THE CADILLAC DEALER WITH THE NEW SMALLER RINGS. THE BULKY HEADS OF THE IGNITION KEY AND RKE TRANSMITTER MADE IT VERY DIFFICULT TO PUT ON THE RINGS. THE RINGS BECAME STRETCHED WHEN PUTTING ON THE RINGS AND NOW I AM CONCERNED ABOUT LOOSING EITHER THE KEY OR TRANSMITTER. THESE RINGS COULD ALSO HAVE DAMAGE THE THE PERSON OR THE TRANSMITTER WHEN TRYING TO GET THE SMALL RINGS TO FIT THE HEAD OF THE TRANSMITTER. I WANT TO KNOW IF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) APPROVED THIS FIX AND IS IT ENOUGH TO CORRECT A PROBLEM THAT YOU THOUGHT WAS SERIOUS ENOUGH TO ISSUE A SAFETY RECALL? THE NHTSA CAMPAIGN NUMBER FOR THE RECALL IS 14V394. PLEASE ADVISE IN WRITING AS SOON AS POSSIBLE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE IDLING AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. ON A SEPARATE OCCASION, THE KEY BECAME LODGED IN THE IGNITION SWITCH AND PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED AND SMOKE APPEARED. THE CONTACT NOTICED POWER STEERING FLUID LEAKING. THE DEALER STATED THAT THE HIGH PRESSURE HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

THIS MORNING I WAS PARKED IN A LOT OUTSIDE OF A STORE WITH MY TRUNK OPEN. I WAS LEANING IN THE TRUNK MOVING ITEMS AROUND. I CAN ONLY ASSUME I APPLIED PRESSURE TO THE TRUNK BUTTON ON THE KEY FOB UNKNOWINGLY. THE TRUNK CLOSED DOWN ONTO MY BACK AND FELT AS IF IT WAS INTENT ON CLOSING EVEN THOUGH MY BODY WAS PREVENTING THE TRUNK FROM CLOSING. I COULD NOT PULL BACK AS THE DOOR LITERALLY HAD ME PINNED IN THE TRUNK. MY HUSBAND RAN AROUND TO THE BACK OF THE CAR AS DID ANOTHER GENTLEMAN IN THE PARKING LOT. MY HUSBAND BEGAN HOLLERING TO HIT THE BUTTON WHICH I STILL HAD. THE DOOR IMMEDIATELY BEGAN TO LIFT AFTER HITTING THE DOOR RELEASE BUTTON OF THE FOB. THE EVENT WAS SHOCKING ENOUGH THAT I CAN'T IMAGINE WHAT MIGHT HAVE HAPPENED HAD MY HUSBAND AND A PASSERBY NOT HOLLERED FOR ME TO PUSH THE BUTTON BRINGING ME OUT OF THE STATE OF SHOCK OR IF INSTEAD OF AN ADULT A YOUNG CHILD HAD THE DOOR CLOSING ON THEM. THE WEIGHT AND PRESSURE OF THE DOOR PREVENTED ME FROM DOING MUCH MORE THAN PUSHING THE BUTTON. *TR

OUR STS STALLED SEVERAL TIMES, BUT THE SCARIEST WAS ON THE HIGHWAY GOING 65 MPH. THE CAR TOTALLY SHUT OFF, LEAVING THE CAR WITHOUT ANY POWER. WE WERE ABLE TO GUIDE THE CAR TO THE SIDE OF THE HIGHWAY AND THANK GOODNESS IT STARTED AGAIN. ON SEVERAL OTHER OCCASIONS, THE CAR WOULD SHUT OFF AND SOMETIMES WOULDN'T EVEN START UP RIGHT AWAY. THIS WAS VERY FRUSTRATING AND THE UNKNOWING, MADE DRIVING THIS CAR VERY UNPREDICTABLE. EVERY TIME WE BROUGHT THE CAR TO BE CHECKED THEY COULD NOT FIND "ANYTHING". FINALLY, AN INDEPENDENT MECHANIC SUGGESTED PUTTING IN A NEW STARTER AND THIS SOLVED THE PROBLEM. THANK GOODNESS. THE SEVILLE STS IS NOW RUNNING, BUT THE A/C HAS GONE OUT. THE CAR IS TOO OLD TO EVEN FIX AT THIS POINT. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR INDICATOR ILLUMINATED, WHICH INDICATED THAT THE AIR BAG SYSTEM WAS FAULTY. AN INDEPENDENT DEALER STATED THAT THE FAILURE WAS DUE TO A FAULTY SENSOR. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 146,000.

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 10/22/14*LJ