CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CADILLAC ESCALADE
    - CANAL WINCHESTER, OH

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC SRX
    - YUCAIPA, CA

    1ST EVENT ON 9/6/14: ENTERING FREEWAY AT 45 MPH, INCREASED ACCELERATION TO MERGE AND THE ENGINE SUDDENLY LAGGED WITH ZERO POWER FOR 2-3 SECONDS WHEN THE CAR TRIED TO SHIFT INTO THE NEXT GEAR. 2ND EVENT 9-11-14: ACCELERATED FROM A STOP. OPERATED PROPERLY THROUGH 1ST AND 2ND GEAR. WHEN THE TRANSMISSION SHIFTED INTO 3RD GEAR, THE ENGINE LAGGED/LOST POWER. ACCELERATOR CONTINUED TO BE DEPRESSED AND 2-3 SECONDS LATER, FULL POWER CAME BACK. ADDITIONAL EVENT AUG-2014: A PASSING MANEUVER REQUIRED HARD ACCELERATION WHICH RESULTED IN A LAG WHEN THE TRANSMISSION TRIED TO SHIFT INTO A PASSING GEAR. AGAIN WE HAD ZERO POWER WITH THE ENGINE DROPPING TO IDLE FOR AT LEAST 3 SECONDS AND THEN SUDDENLY COMING BACK UP TO SPEED. NOTE: WE'VE HAD THE CAR REPROGRAMMED PER NHTSA RECALL 14132 IN JUNE 2014. THIS IS THE SAME SYMPTOMS BUT OCCURRING AT MUCH HIGHER SPEEDS AND GEAR SELECTION. CAR IS UNSAFE AS THE POWER LOSS COULD'VE RESULTED IN A REAR END COLLISION. *TR

    Source: NHTSA WEB SITE
  • 2000 CADILLAC DEVILLE
    - LOMPOC, CA

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT AFTER THE IGNITION WAS STARTED, THE VEHICLE STARTED TO MOVE FORWARD INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - LAURINBURG, NC

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE OVERHEATED AND THERE WAS A LOST OF TRANSMISSION FLUID. THE WARNING INDICATORS WERE ILLUMINATED. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE AND TRANSMISSION FAILED. AS A RESULT, THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - EAST LANSING , MI

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO WAIT A WHILE BEFORE THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,030.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - DALLAS, TX

    TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC CTS
    - LITTLE ROCK, AR

    AS I MAKE SHARP TURNS WHILE ON MY BRAKES, MY CAR MAKES A NOISE NEAR THE TIRE AREA AND DOES NOT STOP AND THEN ABS INDICATOR AND THE TRACTION CONTROL INDICATOR LIGHTS COME ON. IT USUALLY OCCURS WHEN I AM TRYING TO TURN INTO SPACES GOING 1-2 MPH. THE ONLY WAY TO STOP THE CAR IS TO GET OFF OF THE BRAKES AND THEN PRESS THEM AGAIN SEVERAL TIMES OR TO HIT AN OBJECT. I HAVE TAKEN THE CAR TO THE CADILLAC DEALERSHIP IN MY AREA AND THEY CANNOT DETERMINE THE PROBLEM. I HAVE ALSO TAKEN THE CAR TO SEVERAL MECHANICS THAT SPECIALIZE IN BRAKES AND HAVE BEEN TOLD THAT THE BRAKES THEMSELVES ARE FINE. SINCE THIS PROBLEM HAS STARTED, I HAVE HIT A TRASH CAN AND SEVERAL CURBS. I HAVE TRIED TO GET THE VEHICLE FIXED, BUT NO MECHANIC, INCLUDING CADILLAC GM MECHANICS SEEM TO KNOW WHAT'S WRONG. FORTUNATELY, I HAVE NOT HIT ANY PERSON OR ANY PERSON'S PROPERTY DUE TO THIS FAULTY BRAKING SYSTEM. I HAVE RESEARCHED AND FOUND THAT OTHER CADILLAC OWNERS ARE HAVING SIMILAR PROBLEMS, BUT CANNOT FIND A FIX. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - CORPUS CHRISTI, TX

    SINCE JUNE 2013, THE CADILLAC ATS HAS BEEN MAKING A VIBRATION FEELING. THE VIBRATION IS UNKNOWN, IT HAS BEEN TO SERVICE TWICE. FIRST I WAS SUGGESTED TO TRY A DIFFERENT GAS (PREMIUM GAS). THE PROBLEM CONTINUED TO OCCUR, SO I SWITCHED BACK TO REGULAR GAS. THEN RECEIVED A RECALL LETTER ABOUT THE TRANSMISSION SHIFT AND THAT PROBLEM WAS FIXED. BUT I ALSO ASKED SERVICE TO DRIVE VEHICLE AROUND WHILE IN THE SHOP TO FIGURE OUT THE OCCURRING VIBRATION ISSUE. SERVICE TOLD ME ALL THE CADILLAC ATS'S CARS DO THE SAME THING AND THAT THATS HOW THEY WERE MANUFACTURED, BUT THE PROBLEM CONTINUES. I DON'T WANT TO INSERT A DIFFERENT GAS TYPE IF THE CAR IS SUPPOSE TO TAKE REGULAR UNLEADED. (I BOUGHT CAR BECAUSE IT IS GAS SAVER). AS A CUSTOMER I SHOULDN'T HAVE TO CHANGE THE GAS AND SPEND MORE THAN I ALREADY AM MONTHLY IF THE CAR IS NOT RUNNING PROPERLY. NOR SHOULD I HAVE TO KEEP TAKING IT IN FOR RECALLS AND PAYING FOR A CAR ($552 PER MONTH) IF IT WAS NOT MANUFACTURED CORRECTLY IN THE FIRST PLACE. I HAVE THE RIGHT TO EXCHANGE MY DEFECTED VEHICLE AT THE COST OF GENERAL MOTORS. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC SEVILLE
    - LONGBOAT KEY, FL

    THIS IS A CONTINUAL PROBLEM. ONCE THE FUEL GAUGE GETS TO APPROXIMATELY HALF TANK, THE FUEL GAUGE DOES NOT READ CORRECTLY. WHEN YOU GO AROUND A CURVE OR STOP/GO, THE GAUGE GOES TO ALMOST HALF FULL, AND THEN FLUCTUATES CONSTANTLY. THUS YOU NEVER REALLY KNOW HOW MUCH FUEL IS REMAINING. *TR

    Source: NHTSA WEB SITE
  • 2000 CADILLAC DEVILLE
    - SALLIS, MS

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE