CADILLAC Complaints

FUEL DELIVERY SYSTEM WAS SPRAYING FUEL ONTO HOT ENGINE (INCIDENT OCCURRED ON 11/17/10, AND REPAIRED AT LOCAL CERTIFIED REPAIR CENTER.) NHTSA RECALL #04V110000/GM RECALL NO. 41921. OWNER WAS NEVER NOTIFIED OF RECALL. THE RECALL BEGAN ON 06/02/04 FOR 1996-1997 OLDSMOBILE AND 1996-1997 AURORA VEHICLES. OWNERS OF 1995 CADILLACS AND OLDSMOBILE AURORA'S WERE SENT LETTERS ON 08/06/04. NO MENTION OF 1996 CADILLAC EL DORADO ! CADILLAC DEALERSHIP REFUSES TO REIMBURSE OWNER FOR REPAIR, EVEN THOUGH ALL REQUIRED DOCUMENTATION HAS BEEN PROVIDED TO THE DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG AND ANTI-THEFT WARNING LAMP ILLUMINATED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE RUNNING LIGHTS AND THE FOG LIGHTS REMAINED ILLUMINATED AND FAILED TO TURN OFF EVEN WHEN THE KEY WAS REMOVED OUT OF THE IGNITION SWITCH. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AND THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO TURN OFF THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 12/09/14*LJ UPDATED 08/23/2017*CT

WE DROVE THE VEHICLE IN QUESTION TO WALMART. WE WERE IN THE STORE FOR APPROX. 15-30 MINUTES BEFORE RETURNING TO VEHICLE, USING THE KEYLESS ENTRY REMOTE TO UNLOCK THE CAR. UPON ENTERING THE CAR, WE COULD NOT INSERT THE KEY INTO THE IGNITION- THE ANTI-THEFT SYSTEM WAS STILL ENGAGED. WE TRIED EVERYTHING WE COULD THINK OF- LOCK AND UNLOCK WITH KEY FOB, LOCK AND UNLOCK WITH KEY IN DOOR, UNPLUG BATTERY AND PLUG IT BACK IN, AND EVEN TRYING TO LUBE UP THE IGNITION PIECES TO SEE IF THEY WERE JUST STUCK- AND NOTHING HAS WORKED. IT'S NOW AN OVER-SIZED PAPERWEIGHT SITTING IN THE PARKING LOT OF OUR APARTMENT COMPLEX. *TR

MY 2004 CADILLAC XLR APPLIED THE FRONT LEFT BRAKE ONLY AND ILLUMINATED THE STABILITY CONTROL LIGHT CAUSING A BRIEF AND SEVERE SWERVE FOR ABOUT 1 SECOND. I PULLED OVER AND SHUT THE CAR OFF AND RESTARTED. EVERYTHING WAS FINE FOR ABOUT 4 MONTHS WHEN IT DID IT AGAIN, LUCKILY NO ONE IN MY PATH OF TRAVEL. MOST RECENTLY IT DID IT AGAIN ABOUT ONE MONTH AGO , SAME WHEEL, SAME SPEED. I AM VERY MECHANICALLY INCLINED AND PERFORMED A THOROUGH INSPECTION AND I CANNOT FIND ANYTHING WRONG. I AM NOT THE ONLY ONE HAVING THIS VERY UNSAFE PROBLEM WITH A PRETTY EXPENSIVE CAR! MY CAR NOW HAS JUST ABOUT 18,500 MILES AND I'M WONDERING WHEN IT'LL HAPPEN AGAIN! I WANT TO DRIVE MY CAR AND ENJOY IT BUT, I'M NERVOUS AND I FIND MYSELF GRIPPING THE STEERING WHEEL TIGHTER EVERYTIME I DRIVE IT NOW. *TR

I HAD A BLOW OUT ON THE OHIO TURNPIKE. IT WAS AT THAT TIME I FIRST CAME TO KNOW CADILLAC NO LONGER PROVIDED SPARE TIRES AS STANDARD EQUIPMENT. THERE IS A PUMP INCLUDED WHICH IS USELESS IN THE CASE OF A BLOW OUT. THE ISSUE IS HOW CAN CADILLAC BE ALLOWED TO SELL CARS WITH OUT SPARE TIRES. IT IS OBVIOUSLY A SAFETY DEVICE THAT SHOULD BE MANDATORY. *TR

I HAVE HAD MY DEVILLE FOR 31/2 YRS. 33,600MILES WHEN I BROUGHT IT. I HAVE REPLACED REGULATORS IN THREE WINDOWS AND AT THIS TIME THEY NEED TO BE REPLACED ONCE AGAIN. SOMETHING HAS TO BE WRONG WITH THESE WIINDOWS. I AM ON DISABITY. NEED NOT SAY NO MORE ON THAT. BUT I FEEL THERE IS A SERIOUS PROBLEM WITH THIS AND IT SHOULD BE ADDRESSED. AT THIS I HAVE 71,00 MILES AND I LOVE MY CAR, ORIGINAL PAINT JOB GREAT,NO DAMAGES ON MY CAR. I TAKE GREAT CARE CAUSE IT HAS TO LAST ME. ALSO I HAVE ONSTAR AND I MUST SAY IT WASN'T WORTH ALL THE MONEY I PUT ON. I YOU REFUND MY FUNDS SERIOUSLY. OH YES I HAVE REPLACE TWO WINDOWS TWICE THIS WILL THE 3RD TIME. YOU RECIEVED THE MONEY FOR THESE CARS. "DO YOU THINK THERE IS A PROBLEM WITH YOUR PRODUCT..TELL ME"? THIS REPLACEMEMENT SHOULD BE ON YOU GUYS, WHAT YOU SAY!....THANK YOU VERY MUCH! *JS

MY HUSBAND AND I WERE RETURNING FROM A TRIP TO MYRTLE BEACH. WE HAD JUST GOTTEN ON THE NEW YORK STATE THRUWAY. WE HAD JUST PASSED A TRACTOR TRAILER WHEN ALL OF A SUDDEN THE CAR IMMEDIATELY VEERED TO THE RIGHT. MY HUSBAND ATTEMPTED TO CORRECT THIS AND IT IMMEDIATELY VEERED TO THE LEFT. IT DID THIS 2-3 TIMES BEFORE HE WAS ABLE TO GET IT UNDER CONTROL. WE PULLED OFF TO THE LEFT SHOULDER OF THE THRUWAY AND CALLED FOR A TOW TRUCK. IT WAS TOWED TO OTTO CADILLAC IN ALBANY NEW YORK. THIS IS THE REPAIR THAT WAS REQUIRED. INSTALLED NEW 20867273: SL-N-LINK (05416-K) 20867 QTY 1. THIS IS WHAT WAS FOUND LR ADJUST LINK BROKEN, REPLACED LINK AND ALIGNED REAR TOW TO SPEC. SERVICE WAS DONE SATISFACTORILY NO COMPLAINTS WITH SERVICE DEPARTMENT BUT WE DO NOT WANT ANYONE ELSE TO EXPERIENCE THIS. *JS

I HAVE NO LIGHTS INSIDE, NO BACKUP LIGHTS, IT IS MISFIRING, IT CUTS OFF AS I AM DRIVING,SEAT BELT WILL NOT LUCK ON PASSENGER SIDE. *JS

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED WHILE MAKING A TURN, THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER. THE SERVICE ENGINE AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED WITH BOTH SENSORS CONTINUING TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE MOTOR MOUNTS AND THE POWER STEERING HOSES. THE REPAIRS WERE PERFORMED TWICE BEFORE AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CONSUMER STATED AFTER THE VEHICLE WAS SERVICED, IT STARTED VIBRATING. SHE RETURNED TO THE DEALER, WHERE THEY INFORMED HER THE MOTOR MOUNT NEEDED TO BE REPLACED. ALL FOUR POWER WINDOW MOTORS HAD TO BE REPLACED, AND THE SERVICE ENGINE SOON LIGHT ILLUMINATED. THE IGNITION NEEDED TO BE REPLACED, AND SHE WAS UNABLE TO START THE VEHICLE ON TWO OCCASIONS. THE ABS AND TRACTION SYSTEM FAILED. THE POWER STEERING HOSE LINE WAS REPLACED TWICE. UPDATED 07/16/14 UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT

SHORTLY AFTER PURCHASING MY DTS I BEGAN TO NOTICE A MELTING PLASTIC/SMOKE SMELL WHENEVER I WOULD TURN ON THE DRIVER'S SIDE HEATED/VENTILATED SEAT HEATER. I TOOK THE CAR TO THE DEALERSHIP AND WAS ADVISED THIS IS A COMMON WIRING PROBLEM ON THE BUICK AND CADILLAC MODELS AND THAT I SHOULD STOP USING THE HEATED SEAT FUNCTION BECAUSE THE WIRING IS UNDERSIZED AND CAN MELT AND BURN. THE DEALERSHIP TOLD ME THE NEW PART HAS BEEN REVISED TO INCLUDE LARGER WIRING BUT THE PART HAS NOT BEEN RECALLED AT THIS TIME SO THERE WAS NOTHING THEY COULD DO FOR ME. *JS