CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 CADILLAC DTS
    - JACKSONVILLE, FL

    2007 CADILLAC DTS WITH APPROXIMATELY 67,000 MILES. WHEN DRIVING AND AT ANY SPEED FROM 55 TO 70MPH A VIBRATION IS FELT VIA THE SEAT AND STEERING WHEEL. THE VIBRATION IS ALSO BAD ENOUGH THAT IS VIBRATES THE PASSENGER SEAT BACK LOUDLY. TIRES HAVE BEEN REPLACED, BRAKES CHECKED, WHEELS BALANCED X2, ETC. ON LINE BLOGS INDICATE CADILLAC IS AWARE OF THE PROBLEM, BUT UNABLE TO DETERMINE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2014 CADILLAC CTS
    - CAMDEN, NC

    ORIGINAL WINDOW LABEL HAS GOVERNMENT 5 STAR RATING FOR FRONTAL CRASH AND ROLLOVER. THIS WAS IMPORTANT TO ME AS THIS WILL PROBABLY BE MY LAST CAR. LETTER DATED MAY 16, 2014 FROM GM CHANGED THE 5 STAR RATING TO NO RATING AT ALL. I'M SURE GM USED THE ORIGINAL WINDOW LABEL IN DETERMINING COST OF CAR AND DEALERS USED IT AS A SELLING POINT. THE COST WAS SUBSTANTIAL TO ME AND I MAY NOT HAVE BOUGHT IT AT ALL IF I HAD KNOWN CORRECT SAFETY RATING. I FEEL I WAS DECEIVED, LIED TO, AND MISLEAD. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC CTS
    - PLACERVILLE, CA

    TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE STABILIZATION WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED SHAKING ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 166,000. UPDATED 8/28/14*CN UPDATED 9/10/2014 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - HAMDEN, CT

    THE WHEEL MONITORING LIGHT CONTINUES TO INDICATE A MALFUNCTION. THE IGNITION SWITCH SLOT PREVENTS ME FROM REMOVING THE KEY. TO REMOVE THE IGNITION KEY, I HAVE TO MANIPULATE THE GEAR HANDLE IN ORDER ALIGN THE EXTRACTION OF THE KEY. *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC SRX
    - FISHERS, IN

    TIMING CHAIN BROKE CAUSING THE VEHICLE TO FAIL IN THE MIDDLE OF TRAFFIC. GM HAS NO RECALLS ON TIMING CHAINS ON THIS MODEL BUT HAS THE SAME ISSUE/RECALL FOR OTHER MODELS OF CADILLACS. THEY WANT CUSTOMERS TO PAY FULL RETAIL PRICE TO REPAIR THE BAD DESIGN ISSUE THAT THEY KNOW ABOUT. *TR

    Source: NHTSA WEB SITE
  • 2001 CADILLAC DEVILLE
    - JOHNSONCITY, TN

    I PUT MY CAR IN DRIVE AND IT FELT AND SOUNDED LIKE THE ENTIRE FRONT END FELL OUT,MY ELECTRIC SHOWS EVERYTHING WORKS , HAVE ALSO HAD WEIRD THING COME UP THAT I CAN NOT TURN SECURITY OFF, IT STARTED OVER HEATING I HAVE FIXED EVERYTHING BUT WILL STILL GET EXTREMELY HOT FOR NO REASON. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC SRX
    - VIRGINIA BEACH, VA

    BEGINNING IN MAY OF 2013, THE RIGHT TURN SIGNAL BULB HAS CONTINUALLY BLOWN.......5 INSTANCES INCLUDING THE TIME RIGHT NOW THAT WE ARE HAVING REPAIRED TOMORROW. JUST THE RIGHT FRONT LIGHT!! THE LOCAL CADILLAC DEALER DOES NOT SEEM TO CONSIDER THIS A PROBLEM BECAUSE THERE'S BEEN NO RECALL ASSIGNED, NOR HAS GM MENTIONED IT ANYWHERE AS AN ISSUE. FIRST INSTANCE 5-27-2013, THEN 8-23-2013, THEN 2-22-2014, THE 4TH TIME WE HAD THEM REPLACE THE PIGTAIL IN ADDITION TO THE BULB, AND AS I MENTIONED WE TAKE THE CAR IN TOMORROW AGAIN FOR THE SAME ISSUE. THIS SHOULD BE ADDRESSED, NOT ONLY AS A POTENTIAL FIRE HAZARD OR SAFETY CONCERN, BUT AS AN ECONOMIC BURDEN ON THE CONSUMER.........TO REPLACE A $6.00 TURN SIGNAL BULB, THE FRONT BUMPER MUST BE REMOVED WHICH COMES AT A COST RANGING FROM $200 TO $400 EACH TIME THERE'S AN ISSUE. WHO THOUGHT OF THAT DESIGN!! I GOOGLED THE ISSUE "2006 CADILLAC SRX RIGHT TURN SIGNAL" AND AT THE FOLLOWING SITE, I FOUND MANY OTHER PEOPLE WHO ARE DEALING WITH THE PROBLEM AND WHO HAVE HAD TO DEAL WITH THE ISSUE: HTTP://REPAIRPAL.COM/FAILURE-OF-FRONT-TURN-SIGNAL-AND-DRL-BULBS-072 IF THERE IS AN ELECTRICAL SHORT SITUATION, IT NEEDS TO BE ADDRESSED BECAUSE SPARKS AND GAS BURNING ENGINES DON'T GO WELL TOGETHER!! *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - LOUISVILLE, KY

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND THE IGNITION MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,341.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - WEST WARWICK, RI

    TURNED CAR OFF. STARTED 5 MINS LATER MOVED JUST A COUPLE MILES AND HOUR AND POWER STEERING AND POWER BRAKES WENT OUT. TURNED CAR OFF AND WORKED AFTER THAT. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - GRAYSLAKE, IL

    THE SERVICE ENGINE SOON, STABILITRAK, AND TRACTION CONTROL LIGHTS CONTINUOUSLY ILLUMINATE MY DASHBOARD. IT HAS HAPPENED APPROXIMATELY 6 TIMES. EACH TIME THE DEALER HAS FOUND BASICALLY NOTHING WRONG, JUST REPLACED A SPARK PLUG EACH TIME, CHANGED THE OIL, AND CLEARED THE CODES. THE CAR HAS STALLED ON MULTIPLE OCCASIONS. I WAS ALMOST REAR ENDED BY SOMEONE BECAUSE A LIGHT TURNED GREEN AND MY CAR WAS STALLED. PRIOR TO IT STALLING IT VIOLENTLY SHAKES, WHICH IS JUST A LITTLE BIT MORE ROUGH THAN THE CONSTANT SHAKING IT ALWAYS DOES. ALSO RECENTLY IT HAS BEEN HAVING TROUBLE STARTING. EVERYTHING SEEMS TO BE RELATED AND IS GETTING WORSE. THE DEALER EXTENDED MY WARRANTY TO ALMOST 90,000 MILES BUT I FEEL UNSAFE IN THIS CAR BECAUSE OF ALL THE PROBLEMS THAT IT HAS AND ALL THE NEW PROBLEMS THAT KEEP COMING UP. *TR

    Source: NHTSA WEB SITE