CADILLAC Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THE WHEEL ASSEMBLY AND BARRING NEED TO BE REPLACED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH IN ORDER TO START THE VEHICLE. THE FAILURE HAS CONTINUED TO RECCURED OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MAILEAGE WAS 46,764.

THE CAR SIMPLY MADE A GRINDING SOUND AND I LOST ALL CONTROL OF THE VEHICLE. I COULD NOT STEER, BRAKE OR ACCELERATE. THE GEARS WERE CORRODED AND AS A RESULT THE GEAR SHIFT HAD NO CONTROL OVER THE CAR. THE CAR HAS 47,000 AND IS ONLY 5 YEARS OLD AND I WAS TOLD THAT GM DID NOT PUT A SEALANT ON THE UNDERCARRIAGE AND AS A RESULT WATER AND ICE AND ALL OTHER WEATHER AFFECTED THE GEARS AND LITERALLY RUSTED OUT. I AM ALSO TOLD BY THE DEALER THAT WHEN THEY REBUILD THE TRANSMISSION, THEY WILL NOW PUT THAT SEALANT WHERE IT SHOULD HAVE BEEN. TO ME THIS IS A SERIOUS ISSUE. THEY KNOW THIS IS A PROBLEM AND ARE NOW GOING TO BE SURE A SEALANT IS PART OF THE FIX. I AM FORTUNATE THAT I WAS JUST GETTING BACK ON A MAJOR HIGHWAY WHEN THIS OCCURRED. IF I HAD BEEN DOING 75 MILES AN HOUR IN HEAVY TRAFFIC I TRULY BELIEVE I WOULD HAVE BEEN KILLED. THE CAR JUST STOPPED IN ITS TRACKS AND I HAD NO CONTROL. FINALLY, I GOT THE CAR TO STOP GOING BACKWARDS WHEN I PLACED ON THE EMERGENCY BRAKE. I HAVE ALSO BEEN TOLD THAT I AM THE THIRD LOW MILEAGE CAR THAT HAS BEEN IDENTIFIED WITH THIS DEFECT. ANYONE LIVING IN WET AND SNOWY CLIMATES IS AT SERIOUS RISK. AN INVESTIGATION OF THE AWD GM VEHICLES IS WARRANTED. MEANWHILE, I HAVE A 5 YEAR 100,000 MILE WARRANTY THAT EXPIRED IN MARCH AND SO GM DOES NOT BELIEVE THEY SHOULD FIX THIS PROBLEM ON THEIR NICKEL. I BELIEVE THERE ARE GOING TO BE SOME SERIOUS ACCIDENTS SOON AND WANT THEM TO RECALL THE CARS TO HAVE THE SEALANT PLACED ON THEIR VEHICLES AND TO CHECK FOR CORROSION. *TR

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,800.

INTERMITTENT -HAS HAPPENING MORE THAN A DOZEN TIMES OVER THE YEARS- WHILE NEGOTIATING A TURN WHEN THE WEATHER IS WET (RAINING OR SHORTLY AFTER RAINSTORM) THE POWER STEERING FREEZES UP FOR SEVERAL SECONDS. EXTREMELY FRIGHTENING EXPERIENCE. PANIC SETS IN IF ON THE ROAD (AS OPPOSED TO A PARKING LOT) BECAUSE ONE BECOMES POWERLESS TO AVOID ONCOMING DANGER AND FEARFUL THAT STALLED POSITION OF VEHICLE (1/2 WAY THROUGH A TURN) MAY CAUSE ACCIDENT FOR OTHERS. WANT TO KNOW CAUSE!!! WANT TO KNOW REMEDY!!! *TR

TL * THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000. THE CURRENT MILEAGE WAS 100,071. UPDATED 09/15/14*LJ THE IGNITION CASE AND CYLINDER WERE REPLACED. UPDATED 1/13/2015 *JS

KEY WOULD NOT TURN IN IGNITION, COULD NOT SHUT VEHICLE OFF. THIS OCCURRED AFTER 9PM IN THE EVENING AND THERE WAS NO ASSISTANCE AVAILABLE THROUGH THE DEALERSHIP OR ONSTAR TO TURN THE VEHICLE OFF. HAD TO LEAVE VEHICLE UNATTENDED AND RUNNING IN THE DRIVEWAY OVERNIGHT RISKING AN ENGINE FIRE AND COULD NOT SHUT OFF FUEL SUPPLY OR RISKING THE VEHICLE POPPING INTO GEAR (OR MOVING INTO GEAR BY A CHILD) AND MOVING UNATTENDED. *TR

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO SHOW THE CORRECT FUEL LEVEL READING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE FUEL PUMP AND SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 12/22/14*LJ UPDATED 02/03/15*JB

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER.THE CONTACT STATED THAT SHE WAS UNABLE TO PARK THE VEHICLE AND IT HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE BRAKES BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,134, AND THE CURRENT MILEAGE WAS 76,400. UPDATED 7/14/15*CN THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM AFTER LETTING THE VEHICLE SIT OVERNIGHT. AN AUXILIARY VACUUM PUMP WAS INSTALLED PER BULLETIN 07-05-22-003. UPDATED 07/21/15*JB