CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CADILLAC DTS- C HESTERTOWN, NY
WHILE PULLING INTO PARKING LOT THERMOSTAT BEGAN CLIMBING AND LIGHT CAME ON TO SHUT DOWN ENGINE.TOOK CAR RIGHT TO DEALER NEARBY. *TR
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- KENT, WA
AIR CONDITIONING SYSTEM STOPPED WORKING ON A FOUR YEAR-OLD CAR. AIR CONDITIONER USED TO DEFROST AND COOL INTERIOR CAR. WHEN DRIVING, WINDOWS CAN FOG UP AND DIMINISH VISIBILITY. IN RAINY DAYS AND NIGHTS, THE WINDOWS FOG UP AND IT IS NOT ALWAYS SAFE TO ROLL DOWN WINDOW TO ASSIST IN DEFOGGING WINDOWS. *TR
Source: NHTSA WEB SITE -
2014 CADILLAC ELR- WINTER HAVEN, FL
I TEST DROVE A NEW ELR AT NIGHT. THE INSIDE REAR VIEW MIRROR IS THE AUTOMATIC DIMMING TYPE. UNLIKE ALMOST ALL SUCH MIRRORS, THE COMPLETE MIRROR DOES NOT DIM. THE CENTER SECTION DIMS, BUT THERE IS AN APPROXIMATELY QUARTER-INCH BAND THAT DOES NOT BETWEEN THE DIMMING SECTION AND THE FRAME. AT NIGHT, WITH A TALLER VEHICLE'S LIGHTS SHINING ON THE MIRROR THIS NON-DIMMING SECTION REFLECTS THEM AT FULL BRIGHTNESS. THIS IS BOTH ANNOYING AND DISTRACTING. I BELIEVE ADDITIONAL CADILLAC VEHICLES, SUCH AS THE XTS, ALSO HAVE THIS DEFECT. *TR
Source: NHTSA WEB SITE -
2008 CADILLAC DTS- HOLLYWOOD, FL
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE STEERING WHEEL ADJUSTER FAILED WHICH CAUSED THE CONTACT TO BECOME TRAPPED IN THE DRIVERS SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC CTS- FRESNO, CA
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE KEY BECAME LODGED IN THE IGNITION PREVENTING HER FROM TURNING THE VEHICLE ON OR REMOVING THE KEY.THE CONTACT MENTIONED THAT THE VEHICLE BECAME LOCKED AND WAS UNABLE TO OPEN THE DOORS NEITHER FROM THE INSIDE NOR OUTSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. UPDATED 8/11/14*CN UPDATED 08/23/2017*CT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 CADILLAC SRX- LEWISVILLE, TX
I PULLED OUT OF A PARKING SPOT AND THEN SUDDENLY MY CAR JOLTED TO A STOP. I HAD HEARD A SNAPPING NOISE AND THE CAR WOULDN'T MOVE FORWARD OR BACKWARDS. I LOOKED AT MY TIRE ONLY TO FIND IT WAS BOWED IN TOWARDS MY CAR INSTEAD OF AWAY FROM IT SINCE THE WHEEL SHOULD HAVE BEEN TURNED AWAY FROM THE CAR. UPON FURTHER REVIEW THE TIRE ROD HAD SNAPPED. IF THE TIRE ROD COULD EASILY SNAP AS I WAS SIMPLY PULLING OUT OF A PARKING SPOT THEN IT COULD HAVE EASILY SNAPPED WHILE ON THE HIGHWAY WHICH WOULD HAVE RESULTED IN INJURIES TO MYSELF AND MY CHILD. *TR
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- DUNNELLON, FL
THIS CAR NOW HAS A REPORTED SECOND FAILURE OF AN ELECTRICAL PART THAT CONTROLS THE CORRECT OPERATION OF THIS VEHICLE AND IT'S ENGINE. THE FAILURE RATE ON THIS ITEM NOW EXCEEDS 33%, WHICH IS NOT AN ACCEPTABLE RATE FOR A CRITICAL ENGINE ELECTRICAL ITEM! THE FAILURE NOTED HERE IS VERY DANGEROUS FOR THE LIVE OF THE PEOPLE IN THIS VEHICLE, AS IT MAY CREATE AN INOPERABLE VEHICLE IN A CRITICAL SITUATION. AT MY AGE, I DO REQUIRE A SAFE AND OPERABLE VEHICLE!! *TR
Source: NHTSA WEB SITE -
2006 CADILLAC STS- BELLPORT, NY
1) ON INTERSTATE I-495 LONG ISLAND EXPWY, CAR MOVING SLOW CAME FROM ON RAMP STRAIGHT ACROSS TO MIDDLE LANE. WENT TO ACCELERATE TO PASS IN LEFT LANE AND ENGINE STOPPED. PUTTED ON EMERGENCY FLASHERS AND WAS ABLE TO PULL INTO HOV SHOULDER AND RESTART ENGINE. 2) ON NORTHERN STATE PKWY (2 LANES ONLY) ON LONG ISLAND, NY AND WAS IN RIGHT LANE- SAW ONCOMING TRAFFIC MERGING AHEAD AND WENT TO GIVE GAS TO MOVE OVER TO LEFT LANE AND ENGINE STOPPED. AGAIN- MOVED TO SHOULDER, RESTARTED ENGINE. 3) WAS DOING 65 ON NJTPKE I-95N IN LEFT LANE BETWEEN CARS AND TRUCKS ON RIGHT. ENGINE STOPPED (NO ACCELERATION- JUST STRAIGHT DRIVING). I WAS BETWEEN VEHICLES AND NO PLACE TO PULL OVER- PUT CAR INTO N AND RESTARTED AND BACK TO DRIVE. THIS HAPPENED AGAIN- DID SAME THING. WHEN IT WAS CLEAR- PULLED OVER TO RIGHT SHOULDER- TURNED CAR OFF AND RESTARTED AND CONTINUED TRIP. ** COULD THIS BE PART OF THE RECENT RECALL ON CADDYS 2005-11 BUT DID NOT INCLUDE STS'S???? JUST FOR THE RECORD- HAVE NEW AIR FILTER AND SPRAYED BOTH THE MAF AND THROTTLE BODY VALVE WITH CORRECT CLEANERS- RECENTLY- AFTER SEEING A VIDEO ON CADDY COMPLAINT FORUM. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC SEVILLE- INDIANAPOLIS, IN
THIS CAR HAS THE SAME OR SIMILAR ELECTRIC POWER STEERING PUMP THAT GM IS NOW RECALLING FOR OTHER MODELS. THE POWER PUMP WILL JUST STOP WORKING AND THEN IT WILL START WORKING AGAIN. IT USUALLY STOPS WORKING AT LOW SPEEDS MAKING IT EXTREMELY DIFFICULT TO TURN. IN LOOKING ON-LINE I NOTICE THERE ARE A LARGE NUMBER OF POSTING ABOUT THE SAME AND / OR SIMILAR PROBLEMS CONCERNING THIS ITEM. *TR
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- BROCKTON, MA
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STABILIZER AND BRAKE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT PASSENGER SIDE WHEEL HUB COMPLETELY DISINTEGRATED DAMAGING ROTORS AND THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE WHEEL HUB ASSEMBLY, BRAKES, ROTORS AND THE STABILIZING UNIT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE