CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 CADILLAC SEVILLE- SILVER LAKE, OH
TL* THE CONTACT OWNS A 2001 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A SUDDEN LOSS ON ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS 37,000 AND CURRENT MILEAGE WAS 42,000. UPDATED 08-20-14 *BF UPDATED 09/15/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC CTS- FREEHOLD, NJ
ENGINE BEGAN BURNING OIL. GM REPLACED DAMAGE TO TIMING CHAIN BUT DID NOT FIX THE PROBLEM IN THE ENGINE THAT CAUSES IT TO BURN OIL. SO NOW, I HAVE TO ADD .5 QUART EVERY 300 MILES. MY TECHNICIAN TELLS ME HE HAS MANY IN THE SAME BOAT. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE EXT- AMSTERDAM, NY
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC SRX- SUMTER, SC
I WAS DRIVING ON I20 IN GEORGIA. MY CHECK ENGINE LIGHT CAME ON AND BEFORE I COULD GET OFF INTERSTATE CAR STARTED MAKING HORRIBLE NOISE. GOT OFF AND TURNED OFF ENGINE. WHEN I TRIED TO RESTART IT, IT WOULD JUST MAKE A GRINDING NOISE. SOMEONE CHECKED THE OIL FOR ME AND IT WAS BONE DRY. COMPUTER STATED 61% OIL LIFE LEFT AND NEVER GAVE ME A "OIL CHANGE" NOTICE. NOW THE ENGINE IS SHOT AND NEEDS REPLACING. I WAS GOING 70 MPH AT THE TIME AND CAR WENT DOWN TO ABOUT 30 MPH WITHIN SECONDS. THIS COULD HAVE CAUSED A HORRIBLE ACCIDENT! *TR
Source: NHTSA WEB SITE -
2004 CADILLAC SRX- SCARSDALE, NY
RANDOM ENGINE STALL, AFTER ENGINE IS FULLY WARMED UP AND HIGH HUMIDITY (ESPECIALLY DURING RAINING). OBD II CODE INDICATING P2135, P2119, P2176, P0638, P1101. (EACH TIME THE OBD II CODE MIGHT BE SLIGHTLY DIFFERENT) THE ENGINE COULD STALL DURING IDLE (STOPPING IN FRONT OF RED LIGHT), SLOW MOVING, OR HIGHWAY SPEED. PERSISTED SINCE SUMMER OF 2012. DEALER ALREADY REPLACED THROTTLE BODY, COIL PACK, SPARK PLUGS AND ECM. DEALER COULD NOT REPRODUCE THE PROBLEM, AND COULD NOT FIGURE OUT A FIX. *TR
Source: NHTSA WEB SITE -
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2000 CADILLAC DEVILLE- CLEVELAND, MO
I WAS DRIVING DOWN A CITY STREET AT ABOUT 35 MPH WHEN ALL OF THE POWER TO THE CAR WENT DEAD. THE ENGINE WENT DEAD, ALL THE DASH LIGHTS WENT OFF, THE POWER STEERING WAS GONE, I PULLED OVER TO THE SIDE OF THE ROAD. THIS HAPPENED WITHIN THE FIRST 3 MONTHS OF MY OWNING THIS CAR AND STILL HAPPENS FREQUENTLY, AT LEAST ONCE EVERY THIRD TIME I DRIVE THE CAR. I HAVE TAKEN THE CAR TO SEVERAL SHOPS BUT THEY HAVE NEVER BEEN ABLE TO LOCATE THE PROBLEM. I CALLED A CADILLAC DEALER TODAY BECAUSE I HAVE SEEN YEAR 2000 CADILLAC DEVILLE IS INCLUDED IN A RECALL, THE DEALER SAID MY VIN NUMBER IS NOT INCLUDED IN THE RECALL LIST. I AM FILING THIS REPORT TO MAKE IT KNOWN MY MAKE, MODEL AND YEAR CADILLAC HAS THE SAME PROBLEM CARS THAT ARE INCLUDED IN THE RECALLS HAVE. *TR
Source: NHTSA WEB SITE -
2014 CADILLAC XTS- MASSAPEQUA, NY
LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE XTS CADILLAC ENGINE FIRE. *SMD THE CONSUMER STATED THE VEHICLE HAD BEEN RECALLED ON APRIL 7, 2014, FOR A DEFECTIVE BRAKE BOOSTER PUMP, WHICH COULD START AN ENGINE FIRE. THE VEHICLE WAS DECLARED TOTALED.
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2012 CADILLAC SRX- AUBURN TWP., OH
LOSS OF POWER. TWO MONTHS AFTER WE HAD PURCHASED THIS NEW SRX, MY WIFE AND I WERE DRIVING SOUTH ON INTERSTATE 77 IN NORTH CAROLINA AT 65 MPH WHEN SUDDENLY THE CAR HAD NO POWER. I WAS IN THE LEFT OF TWO LANES AND WAS ABLE TO STEER AND BRAKE INTO THE MEDIAN WHICH WAS DIVIDED BY A CONCRETE BARRIER FROM THE NORTH BOUND TRAFFIC. I PUT THE CAR IN PARK, THEN PUSHED HARDER AND HARDER ON THE ACCELERATOR, BUT THERE WAS NO SOUND, NO POWER. GM OFFERED TO TOW US TO THE NEAREST DEALER, BUT NO ONE WAS OPEN BECAUSE IT WAS SUNDAY. SO WE DECIDED TO TRY TO RESTART THE CAR. I PUSHED THE BRAKE AND IGNITION AND IT STARTED. I SLOWLY MOVED ONTO THE HIGHWAY AND ACCELERATED. THE CAR WORKED. AFTER ARRIVING AT MY DESTINATION, I TOOK IT TO A CADILLAC DEALER WHO WAS UNABLE TO FIND ANY CODES STORED AND COULD NOT DUPLICATE THE PROBLEM. THEN EARLY IN 2014, THE SAME THING HAPPENED, THIS TIME AS I CAME TO A STOP--NO POWER, CAR RESTARTED, NO CODES, COULD NOT DUPLICATE. BOTH DEALERS SAID THAT GM HAD NOT SENT THEM BULLETINS ABOUT THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2001 CADILLAC DEVILLE- GEORGIANA, AL
YES I HAVE A 2001 CADILLAC DEVILLE I'VE CONTACTED CADILLAC/GM ABOUT THE IGNITION SWITCH RECALL THEY HAVE INFORMED ME MY CAR ISN'T ON THE RECALL BUT I HAVE SEEN ON THE NHTSA.COM RECALLS LIST THAT THE CADILLAC DEVILLE 2001-2005 ONE OF THE CARS LISTED WITH THE IGNITION SWITCH PROBLEM AND FOR THE LAST TWO MONTHS I HAVE HAD TO BUMP THE KEY AND CYLINDER TO GET THE KEY TO MOVE OUT OF THE LOCK TO START POSITION AND THERE ARE TIMES WHEN I HAVE TO BUMP IT AGGRESSIVELY TO GET IT TO MOVE MORE THAN ONCE THE COMPLAINT/QUESTION THAT I HAVE IS THE 2001 CADILLAC DEVILLE ON THE RECALL OR NOT IF SO WHAT SHOULD I DO TO GET GM TO FIX MY PROBLEM THEY INFORMED ME IT WOULD BE AN OUT OF POCKET EXPENSE TO HAVE IT FIXED I'M ON DISABILITY AND CANNOT AFFORD TO HAVE IT REPAIRED ON MY OWN. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- WESTFIELD, PA
3 TIMES SAME DAY AT RED LIGHT ENGINE DIED, RESTARTED EACH TIME, SCARY SITUATION IN HEAVY TRAFFIC.AT MYRTLE BEACH S.C. *TR
Source: NHTSA WEB SITE