CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 CADILLAC STS
    - CONLEY, GA

    I HAD THE AIR BAG HARNESS REPLACED ON THIS VEHICLE 2.5 YEARS AGO ON THIS VEHICLE. THE WARNING LIGHT IS ILLUMINATED AND I'M BEING TOLD IT NEEDS TO BE REPLACED AGAIN. I PURCHASED THE VEHICLE IN 2008. IF THE FIRST AIRBAG LASTED FOR 5 YEARS FROM YEAR MADE 2006 (WHICH IS NOT VERY LONG). THE ONE THAT WAS REPLACED IN DECEMBER 2011 SHOULD HAVE LASTED LONGER THAN 2.5 YEARS. I AM VERY CONCERNED THAT THESE ARE DEFECTIVE PARTS AND I DON'T WANT TO BE KILLED OR MAIMED BY THE AIR BAG AND I DON'T WANT TO PAY FOR ANOTHER ONE IN SUCH A SHORT PERIOD. I HAVE HAD ALL THE TIRE MONITORS REPLACED ALSO AND THE TIRE PRESSURE READINGS ARE ALWAYS OFF. WHEN I TAKE THE CAR IN TO BE CHECKED AFTER PAYING A FEE OF COURSE. THEY SAY THERE'S NOTHING WRONG WITH THEM AND THEY JUST PUT AIR IN THE TIRES. THANKING YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER. *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - WILLISTON, FL

    TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ACTIVATE ON THEIR OWN INTERMITTENTLY. AN INDEPENDENT MECHANIC STATED THAT THE WIPER MODULE WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 190,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC STS
    - SIERRA VISTA, AZ

    I WAS DRIVING ALONG A CITY ROADWAY WHEN THE VEHICLE'S STABILITY, TRACTION CONTROL, AND ENGINE LIGHT CAME ON SIMULTANEOUSLY WHEN ALL OF A SUDDEN THE VEHICLE JUST STOPPED, ALMOST CAUSING THE CAR BEHIND ME TO COLLIDE WITH MY VEHICLE. I CALLED THE DEALER, LAWLEY'S GM STORE IN SIERRA VISTA, AZ. WHERE I HAD JUST PURCHASED THE VEHICLE AND TOLD THE SERVICE MANAGER WHAT HAPPENED...HE SENT A TOW TRUCK TO PICKUP THE VEHICLE AND AFTER INSPECTING THE VEHICLE AT THE DEALERSHIP TOLD ME IT WAS THE THROTTLE BODY NEEDING REPLACEMENT...I BOUGHT A NEW ONE AND HAD IT INSTALLED. RAN FINE FOR A COUPLE OF WEEKS AFTER WHICH THE VEHICLE BEGAN STALLING WHILE DRIVING ON A CITY ROAD WHEN THE SAME THING HAPPENED AGAIN, BUT THIS TIME WHEN THE VEHICLE STOPPED WITHOUT ANY WARNING CAUSING THE VEHICLES BEHIND ME HAD TO SWERVE AROUND ME ALMOST CAUSING ACCIDENTS WITH ONCOMING VEHICLES. CALLED THE DEALER AGAIN, HAD THE VEHICLE TOWED IN AND THIS TIME WAS TOLD THAT THE VEHICLES COMPUTER WAS NOT PROGRAMMED RIGHT AND THAT IT ALSO NEEDED THROTTLE BODY HARNESS...BOUGHT THE HARNESS AND HAD IT INSTALLED AS WELL AS THE DEALER REPROGRAMMING THE COMPUTER. CAR DID WELL FOR A FEW MONTHS WHEN IT HAPPENED AGAIN (VEHICLE STOPPING UNEXPECTEDLY), THIS TIME APPROACHING A MAJOR CROSSWALK AND ONCE AGAIN CAUSING THE VEHICLES BEHIND ME TO COME A ABRUPT STOPS, FORTUNATELY A CITY POLICE VEHICLE WAS ON THE OPPOSITE SIDE OF THE CROSSWALK AND THE OFFICER WITNESSED WHAT HAPPENED, PUT HIS VEHICLE'S EMERGENCY LIGHTS ON AND CAME OVER TO HELP ME PUSH OUT FROM THE STREET TO A WALGREEN'S PARKING LOT WHERE I ONCE AGAIN CALLED THE DEALER, HAD IT TOWED TO DEALER WHERE THEY TOLD ME THE THROTTLE BODY PIN CONNECTORS HAD TO BE SOLDERED ON WHICH THEY DID. CAR IS RUNNING OK FOR NOW, BUT I AM CONCERNED THAT I MAY BE DRIVING AND THE VEHICLE WILL ONCE AGAIN STOP UNEXPECTEDLY AND CAUSE AN ACCIDENT.THERE ARE CONSUMER POSTS ON THIS PROBLEM ON THE WEB. *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - SYLVA, NC

    I HAD A HEADLIGHT THAT WAS OUT AND NOT WORKING DUE TO CONDENSATION AND MOISTURE BUILD UP. I WAS GOING TO GET IT FIXED AND WAS SCHEDULED FOR A FEW DAYS OUT TO GET IT REPAIRED. WHILE I WAS TRYING (AT NIGHT) THE OTHER ONE WENT OUT!! IT WAS TOTALLY DARK. I KEEP HAVING TO HAVE IT REPAIRED BC THE MOISTURE KEEPS BUILDING UP OVER AND OVER. IT POSES A SAFETY RISK AND IS UNREASONABLE TO KEEP REPAIRING AT $1000 PER ENCASING AND $120 PER BULB. ITS BEEN REPAIRED TWICE IN 3 YEARS! *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - SYLVA, NC

    I ALSO HAD TO HAVE MY TRANSMISSION TORE DOWN AND HAVE THE TORQUE CONVERTER REPLACED AND SOME OTHER THINGS IN THE TRANSMISSION FIXED. MY GEARS WOULD GET STUCK IN 2ND GEAR AND WOULDN'T CHANGE. I HAD TO STOP ON THE INTERSTATE AND ATTEMPT TO RESTART, BUT I COULDN'T GET IT OUT OF 2ND. SOMETIMES WHEN I WOULD SHIFT TO MANUAL IT WOULD NOT GO BACK INTO "D" DRIVE. MY HANDLES TO OPEN THE DOOR ALSO BROKE OFF. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - COLUMBUS, OH

    VEHICLE STOPPED TWICE ON ME WITHOUT WARNING SECURITY LIGHT CAME ON IT STOP WHILE I DRIVING I WAS TURNING AND HIT A HOLE IN ROAD. *TR

    Source: NHTSA WEB SITE
  • 2001 CADILLAC DEVILLE
    - HEATHROW, FL

    THE ENGINE TURNS OFF WHILE DRIVING AND IT TAKE A FEW TRIES TO START IT AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - WEST MINISTER, MD

    TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT ONCE THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE HESITATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/11/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC STS
    - LEWISTON, ME

    TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT THE AIR BAG OFF LIGHT ILLUMINATED AND FAILED TO ILLUMINATE WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 68,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC CTS
    - TWINCITY, GA

    I HAVE A CADILLAC CTS FOR ABOUT TWO YEARS NOW AND JUST A COUPLE OF DAYS AGO THE AIRBAG LIGHT CAME ON THAT IT NEEDED TO BE SERVICED AND I TOOK IT TO A DEALER AND THEY TOLD ME IT WAS THE PASSENGER AIR BAG THAT IT WOULD COST ME APPROX: 649.38 DOLLARS AND I HAVE SEEN WHERE SOME OF THE CADILLAC CTS HAVE BEEN RECALLED FOR THE SAME PROBLEM AND THE DEALER REPAIRED SOME OF THE RECALLED CARS BUT THE DEALER ADVISED ME NOT TO DRIVE IT DUE TO THAT IF WE HAD A CRASH THE AIR BAGS MAY NOT DEPLOY AND I HAVE NO OTHER VECHILE TO DRIVE I HAVE A WIFE AND THREE KIDS THAT RIDE IN THIS CAR AND I CANT AFFORD TO HAVE THE SERVICE PERFORMED I JUST WANT TO KNOW HOW CAN THEY PERFORM RECALLS ON CERTIAN VECHILES IS IT SO THEY WILL FIX HALF OF THEM AND THE OTHER HALF WOULD HAVE TO PAY TO GET THE SERVICE DONE TO HELP MAKE UP FOR THE MONEY THEY LOST DUE TO THE RECALL ALSO I HAVE A CAR THE DEALER DONT WANT ME TO DRIVE I HAVE BABIES AND DOCTOR APPTS THAT THEY HAVE TO BE TAKEN TO. AND IF I WAS TO HAVE TO TAKE MY KIDS TO A DOC APPT AND SOMEONE HIT ME AND THE AIRBAGS DIDNT DEPLOY AND SOMEONE GOT KILLED I PRAY NOT BUT WHO TO SAY IT WOULDNT BE A LAWSUIT BECAUSE SOME ARE RECALLED AND SOME NOT AND NOW THEY WANT TO CHARGE A ARM AND A LEG TO GET THE PROBLEM RESOLVED I DON'T THINK ITS FAIR WE SHOULD HAVE TO PAY FOR A PROBLEM LIKE THIS PLUS HOW CAN WE AFFORD IT WHENEVER OUR WONDERFUL STATE PAYS US MINIMUM WAGE AND THE COST OF LIVING IS OUTRAGEOUS. *TR

    Source: NHTSA WEB SITE