CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 CADILLAC CTS
    - LONG BEACH, CA

    WHEN DRIVING IT WOULD ENGAGE TO STABILITY MODE AND ALSO SERVICE STABILITY.. HOWEVER THE CAR WOULD GET OUT OF CONTROL AND IT WOULD BE AS IF YOU PUT YOU BRAKES ON WHEN YOU WERE IN WATER... BUT NO WATER AND I HADN'T PUT THE BRAKE UNTIL I HAD TO.. BECAUSE IT WENT OUT OF CONTROL FOR A QUICK (BUT MORE FREQUENT) TIME...I TOOK IT IN FINALLY AND ASKED IF THERE WERE ANY RECALLS BECAUSEWHEN I PURCHASED IT IN 2003 NEW. I HAD TO HAVE THE SHAFT BOLT FIXED ... THEN I HAD TO HAVE THE AIR BAG SERVICED AND THEY CHARGED ME FOR THAT ANOTHER TIME. THEN MY SEAT MOTOR WENT OUT. ETC. ALL WITHIN THE 1ST 5 YEARS WITH LOW MILEAGE TOO. SO I'VE BEE WAITING TO FIX THIS SINCE I AM A WIDOW AND DON'T WHO TO TRUST ANYMORE... I WAS TOLD THIS TIME IT IS LEAKING IN THE DIFFERENTIAL AND THAT'S WHY IT RUNS ROUGH AND JOLTS WHEN I PUT IN GEAR...AND THE THERMOSTAT AND 2 CAPS IN FRONT LEAKING ... WHO KNOWS.. BUT TOMORROW THEY WILL CALL ME WITH THE AMOUNT IT IS GOING TO COST... APPROX. 13 HOURS OF WORK.... *TR

    Source: NHTSA WEB SITE
  • 2014 CADILLAC ATS
    - KELLER, TX

    THE "CHECK ENGINE" INDICATOR CAME ON, SOON THEREAFTER, "STABILITRAK" AND "ENGINE POWER IS REDUCED" INDICATORS CAME ON. TEN MINUTES LATER, THE CAR SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. AFTER 10-15 MINUTES, THE CAR STARTED UP AGAIN WITH THE "CHECK ENGINE" LIGHT STILL ON. CAR WAS REPAIRED AT A CADILLAC DEALERSHIP. SERVICE REPRESENTATIVE ADVISED THAT IT WAS NECESSARY TO SOLDER SOME WIRES/TERMINALS BEHIND THE RIGHT REAR WHEEL WELL FENDER LINER. A SERVICE BULLETIN (PIE0291B) IDENTIFIED THIS PROBLEM. THIS SAME EXACT PROBLEM AROSE IN MID-FEBRUARY. THE REMEDY AT THAT TIME WAS TO REPLACE THE THROTTLE BODY. HOPEFULLY, THIS NEW REMEDY WILL WORK NOW THAT THERE IS A SERVICE BULLETIN TO ASSIST WITH THE DIAGNOSIS. *TT

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - HUNTINGDON, TN

    PASSENGER SEAT SENSOR WOULD NOT COME ON WITH PASSENGER IN SEAT. LOOKED UP AND THERE WAS A RECALL. CALLED CADILLAC AND WAS TOLD NO RECALL

    Source: NHTSA WEB SITE
  • 2000 CADILLAC CATERA
    - EL MIRAGE, AZ

    OIL COOLER GAVE OUT CAUSING CAR TO OVERHEAT. HAS THERE BEEN A RECALL? IF YES, WHAT IS THE PROCESS FOR A CLAIM? *TT

    Source: NHTSA WEB SITE
  • 2007 CADILLAC STS
    - NEWPORT NEWS, VA

    I REPLACE MY AIRBAG SENSOR IN THE PASSENGER SEAT, THIS IS A $600 PART. ON YEAR LATER THIS PART NEEDS TO BE REPLACED AGAIN. WHEN READING THE GM CADILLAC FORUM THIS HAS BEEN A PROBLEM FOR CADILLAC FOR SOMETIME. FAILURE OF THIS PART CAN RESULT IN THE AIRBAG NOT DEPLOYING IN AN ACCIDENT. *TT

    Source: NHTSA WEB SITE
  • 2011 CADILLAC CTS
    - BRANDYWINE, MD

    DUE TO THE RECENT GM PROBLEMS WITH IGNITION SWITCH I WANTED TO FILE THIS COMPLAINT ON MY 2011 CADILLAC CTS AS I AM NOT HEARING MY CAR MENTIONED FOR RECALL. TWICE WITHIN THE FIRST COUPLE MONTHS OF OWNING THE CTS I STARTED TO ACCELERATE INTO TRAFFIC FROM A STOPPED POSITION AND THE CAR COMPLETELY SHUT OFF LIKE A LIGHT SWITCH FLIPPING. NO SOUND WAS MADE BUT SIMPLY EVERYTHING LOST ALL POWER AND FORCED ME TO COAST INTO TRAFFIC...TWICE!! I THREW THE CAR INTO NEUTRAL TO TRY AND RESTART IT WITH NO LUCK. IT WOULDN'T EVEN TURNOVER. I HAD TO COME TO A FULL STOP (COASTING TO SIDE OF ROAD AFTER HAVING TRAFFIC FLY BY ME ON A 3 LANE HIGHWAY) AND THEN THE CAR WOULD RESTART LIKE NOTHING HAPPENED. I TOOK THE CTS TO KEN DIXON CHEVY/CADILLAC (NOW WALDORF CADILLAC) IN WALDORF, MD AND ALSO TO CAPITOL CADILLAC IN GREENBELT, MD. THE TECHS TOLD ME THE CAR SHOWED NO ERRORS ON THE COMPUTER AND ALSO THEY COULD FIND NO FAULT ON THE CAR AND RETURNED IT TO ME. ONE TECH DID MENTION SOMETHING ABOUT A HEAVY KEYCHAIN COULD CAUSE THIS. I PASSED HIM MY KEYS AND HE SAID THAT MY KEYS CERTAINLY SHOULDN'T CAUSE THAT DUE TO THE LIGHT WEIGHT. I AM STILL DRIVING THE CAR AND THIS LATEST NEWS FROM GM HAS ME VERY SCARED TO DRIVE THIS CAR IN WASHINGTON, DC TRAFFIC AND PUT ME AND MY FAMILY AT DAILY RISK. I POSTED THIS PROBLEM ON THE EDMUNDS.COM CADILLAC CTS CAR FORUM IN MARCH OF 2012. NO ACTION WAS TAKEN BY GM CUSTOMER SERVICE. *TT

    Source: NHTSA WEB SITE
  • 2013 CADILLAC SRX
    - MANSFIELD, TX

    THE VEHICLE LOST POWER IMMEDIATELY UPON ACCELERATION. THE ISSUE REPEATED ITSELF TWICE SINCE THIS FIRST TIME. IT PRESENTS DANGER OF COLLISION TO ANYONE INSIDE. DESPITE HAVING A WARRANTY NOBODY IS WILLING TO REPAIR THE ISSUE. *TT

    Source: NHTSA WEB SITE
  • 2002 CADILLAC DEVILLE
    - ELKHART, IN

    AT AROUND 11:35 AM, AS I WAS TURNING LEFT FROM PRAIRIE STREET INTO THE FAR SOUTH ENTRANCE OF KROGERS' SUPERMARKET. THE CADILLAC'S ENGINE JUST STOPPED RUNNING. I WAS UNABLE TO TURN THE STEERING WHEEL FAST ENOUGH TO COMPLETE THE TURN WITHOUT JUMPING THE CURB. AFTER COMPLETING THE TURN, I PLACED THE CAR INTO NEUTRAL AND HIT THE STARTER A FEW TIMES. THE ENGINE CRANKED BUT FAILED TO START THE FIRST FEW ATTEMPTS (AT LEAST I THINK). I WAS ABOUT TO START MY PROCESS OF EXITING THE CAR, WHEN I NOTICED THE TACHOMETER SHOWING 600 RPM. I WAS REALLY HESITATE TO DRIVE THE VEHICLE ANY FURTHER, SO WE PROCEEDED TO DO OUR GROCERY SHOPPING. I REMOVED THE IGNITION KEY FROM THE CAR'S ENTRY REMOTE AND MY CLUSTER OF PERSONAL KEYS. AFTER STOWING THE GROCERIES AND CHECKING MY COMPUTER FILES FOR THE PREVIOUS REPORTED CADILLAC'S PROBLEM CONCERNING ONSTAR DISABLING IT IN AUGUST 2008. I MADE SOME OPERATIONAL CHECKS OF THE IGNITION SWITCH. I REALLY HAVE MY DOUBTS THAT THE WEIGHT ON THE KEY WOULD CAUSE SUCH A MALFUNCTION, UNLESS THE IGNITION CONTROL CIRCUITRY IS GROSSLY DESIGNED. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC SRX
    - GREAT FALLS, MT

    TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST ACCELERATION POWER WITHOUT WARNING. THE VEHICLE REGAINED POWER INDEPENDENTLY. THE FAILURE RECURRED A DOZEN TIMES OVER A PERIOD OF SEVEN MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,500 AND CURRENT MILEAGE WAS 4,349.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC CTS
    - TALLAHASSEE, FL

    FATAL CAR CRASH RESULTED IN DEATH OF DRIVER (ONLY PERSON IN THE AUTOMOBILE). HISTORY OF SERVICE BRAKES HYDRAULIC PROBLEM ON THE 2006 CADILLAC CTS--PRESSING BRAKE PEDAL AND LUNGING OR SUDDEN ABNORMAL ACCELERATION WITH LOSS OF STEERING. *TT

    Source: NHTSA WEB SITE