CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 CADILLAC CTS
    - POUGHKEEPSIE, NY

    LOST 95% OF THE BRAKING CAPACITY WHILE IN TRAFFIC. LATER FOUND UPON REPAIR COMPLETELY RUSTED BRAKE LINES AT THE PASSENGER SIDE LINE ABS JUNCTION. LOSS OF BRAKE FLUID AND BRAKE FUNCTION ENSUED. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - HOMEWORTH, OH

    THE REAR HATCH OPENED ON IT'S OWN. THIS MOST RECENT TIME MY HUSBAND DID NOT NOTICE THAT IT HAD HAPPENED & ENTERED OUR GARAGE WITH IT UP, BREAKING THE WINDOW & WIPER UNIT. AS WE THOUGHT BACK, I HAD ONE TIME WITHIN THE PAST 3 MO. WHEN I WAS DRIVING & DISCOVERED IT WAS UP. ALSO, EACH OF US HAD ONE TIME WHEN WE CAME OUT OF A STORE & FOUND IT UP, EVEN THOUGH WE ALWAYS LOCK THE VEHICLE. WE EACH DISMISSED THESE EARLIER INCIDENTS THINKING WE MUST HAVE DONE SOMETHING WRONG. WE ARE HAVING THE DEALERSHIP THAT REPAIRED THE DAMAGE CHECK TO SEE IF THEY CAN FIND SOME DEFECT THAT WOULD CAUSE THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2011 CADILLAC DTS
    - HOFFMAN ESTATES, IL

    THE POWER STEERING GEAR HAS BEGUN LEAKING, THERE HAS BEEN NO IMPACT BUT THERE IS A LEAK OF POWER STEERING FLUID. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC SRX
    - LAKE WORTH, FL

    STOPPED AT A LIGHT. LIGHT CHANGED TO GREEN AND PRESSED PEDDLE TO ACCELERATE. VEHICLE STARTED NORMALLY INTO INTERSECTION AND THEN WOULD NOT CONTINUE FOR 5 TO 7 SECONDS. THE ENGINE WAS AT IDLE, NOT STALLED, AND WOULD NOT RESPOND TO THE PEDDLE NO MATTER WHAT INPUT WAS RENDERED. BEEN TO DEALER SEVERAL TIMES AND EVEN HAD A RECORDER INSTALLED, BUT THEY COULD FIND NOTHING WRONG AND RETURNED THE VEHICLE TO US. THIS WILL EVENTUALLY CAUSE A FATALITY. *TR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC DTS
    - PONTIAC, MI

    TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE PULSATED WHILE DECELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC STS
    - LAKEWOOD, WA

    TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE REAR AXLE WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 07V589000 (POWER TRAIN). THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1995 CADILLAC SEVILLE
    - GAINESVILLE, FL

    TL* THE CONTACT OWNS A 1995 CADILLAC SEVILLE. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR EMITTING FROM THE ENGINE AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 04V110000 (FUEL SYSTEM, GASOLINE) BUT THE CONTACT WAS INFORMED THAT THE RECALL EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC SRX
    - WATERFORD, MI

    I WAS DRIVING MY SRX BACK TO WORK ON AIRPORT RD IN WATERFORD MICHIGAN AT 40MPH. THERE WAS NO TRAFFIC WITHIN VIEW OF ME WHEN ALL OF THE SUDDEN MY SUNROOF EXPLODED DROPPING GLASS ALL OVER MY INTERIOR AND MYSELF. I WAS UNHARMED OTHER THAN A FEW VERY SMALL PIECES SCRATCHING MY ARM. I LOOKED ON THE INTERNET TO FIND THAT THIS HAS HAPPENED TO OTHER OWNERS HOWEVER WHEN I AND OTHER HAVE CALLED GM TO DISCUSS THE PROBLEM WE ALL GET THE SAME ANSWER."I HAVE NEVER HEARD OF THAT HAPPENING" I BELIEVE THAT THIS IS YET ANOTHER MANUFACTURER PROBLEM WITH GM AND THEY ARE DODGING IT. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - BROCKTON, MA

    WATER DRAIN FROM MOON ROOF SEPARATED AND WATER FLUID ED THE VEHICLE SHORT IN OUT MANY COMPONENTS. TOOK IN FOR SERVICE HAD TO PAY $1900. THIS SHOULD HAVE BEEN COVERED I FEEL THAT THIS REPAIR SHOULD HAVE BEEN COMPLETED AT NO COST TO ME. BEING THAT THERE WERE AT LEAST FIVE OTHER VEHICLES IN THE SAME DEALER REPAIR SHOP AT THE SAME TIME. SPOKE TO THE TECHNICIAN REPAIRING THE CAR BEFORE MINE AND WAS TOLD HE KNEW ACTUALLY WHAT THE PROBLEM WAS. HE SHOWED ME THAT THE DRAIN TUBE CAME FROM THE FACTORY PULLED TO SHORT AND TIGHT AND WHEN THERE IS A HEAVY RAIN THE RUN OFF CAUSED THE TUBING THAT RUN DOWN THE FRONT WINDSHIELD END PILLARS TO SEPARATE WHICH THEN LEADS TO WATER FILLING THE INTERIOR CABIN OF THE VEHICLE, IN BETWEEN THE DOORS, OVER THE DASH AND IT'S INTERIOR COMPONENTS, DOWN INTO THE LIFT GATE AND ONTO THE INTERIOR FLOORING WHICH IT HAD AND FLOODING IT. *TR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - GREENWOOD, IN

    I HAVE FOUND SOME RECALLS FOR THIS CAR BY VIN.#, BUT WHEN I ENTER IT IN GM RECALL SITE, THEY SAY THERE IS NO RECALLS. MITCHELL AND ALL DATA REPORTED A PASSENGER AIR BAG MODULE, NO DEPLOYMENT PROBLEM. HEATED WINDSHIELD WASHER MODULE CAN CAUSE A POSSIBLE FIRE. REAR TIE ROD NUT CAN COME LOOSE AND CAUSE LOSS OF VEHICLE CONTROL.

    Source: PORTABLE SAFETY COMPLAINT FORM