CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 CADILLAC CTS- STILLWATER, MN
MY CAR STALLED TWICE, WHILE DRIVING. IT HAS HAPPENED SIX MORE TIME OVER THE PAST 2 YEARS, LATEST AT 82499 MILES. IN ALL INSTANCES, THE CAR STALLS AND THE SERVICE STABILITY SYSTEM APPEARS. AFTER THE CAR SITS FOR A MINUTE OR SO IT'LL START BACK UP AND DRIVES NORMAL. I'VE HAD IT INTO SEVERAL SERVICE STATIONS AND NO ONE CAN DIAGNOSE OR RECREATE THE PROBLEM. I'M CONCERNED IT'S A SAFETY ISSUES AS IT HAS HAPPENED ON THE FREEWAY, WHICH COULD POTENTIALLY LEAD TO A SERIOUS ACCIDENT. I'VE SEEN SEVERAL POSTS ON THE INTERNET OF OTHER CADILLAC OWNERS EXPERIENCING THIS SAME ISSUE, HOWEVER GM WILL NOT ACKNOWLEDGE IT. *TR
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- CLARKSTON, MI
FROM A COMPLETE STOP, ATTEMPTING TO PULL OUT INTO TRAFFIC, VEHICLE EXHIBITS LAG OR HESITATION WHEN ACCELERATING, EVEN WITH ACCELERATOR PUSHED TO THE FLOOR. THIS SITUATION HAS THE POTENTIAL TO BECOME A SAFETY ISSUE IN THE EVENT A DRIVER IS UNABLE TO ACCELERATE ADEQUATELY WITH ONCOMING TRAFFIC. VEHICLE HAS THE 3.0L VVT DOHC V6 SIDI ENGINE WITH A 6-SPEED AUTOMATIC TRANSMISSION, ALL WHEEL DRIVE (AWD). THANK YOU. *TR
Source: NHTSA WEB SITE -
2005 CADILLAC SRX- MINNIAPOLIS , MN
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STABILITY WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC SRX- HYPOLUXO, FL
MY WIFE'S 2006 CADILLAC SRX STEERING WHEEL MODULE INFLATABLE COVER IS STICKY. ONCE YOU TOUCH IT WITH YOUR FINGER IT BECOMES ATTACH TO THE STEERING WHEEL COVER. I HAVE THE SAME PROBLEM WITH MY 2001 CHEVROLET CORVETTE ODI CONFIRMATION NUMBER 10585936. I BELIEVE THIS THIS IS A SAFETY ISSUE SINCE IT AFFECTS STEERING OF THE VEHICLE AND INFLATABLE AIR RESTRAINT SYSTEM. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC XTS- TACOMA, WI
TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE BRAKES WOULD EXHIBIT A LOUD, SQUEAKING NOISE SPORADICALLY WHEN APPLIED. THE CONTACT HAD ALSO EXPERIENCED HESITATION WHEN ATTEMPTING TO ACCELERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V116000 (SERVICE BRAKES, HYDRAULIC) AND HAD EXPERIENCED THE BRAKES CONTINUOUSLY EXHIBITING A LOUD NOISE PRIOR TO THE RECALL NOTICE BEING RECEIVED. THE CONTACT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 CADILLAC CTS- ORO VALLEY, AZ
VEHICLE SHUTTERS/HESITATES (LIKE THE BRAKES ARE ENGAGING) AND THEN JERKS VIOLENTLY TO THE RIGHT INTO NEXT LANE. "SERVICE STABILITY SYS" MESSAGE COMES ON AND THEN GOES OFF. CADILLAC DEALER KEEPS "FIXING" IT AND CHARGING. PROBLEM RETURNS AGAIN WITHIN DAYS SOMETIMES HOURS. INTERNET IS LOADED WITH FOLKS WITH EXACT SAME PROBLEM AND CADILLAC SAYS THERE ARE NO RECALLS AND THEY CAN'T DIAGNOSE THE PROBLEM UNLESS THEY CAN DUPLICATE THE ISSUE WHILE A TECH IS DRIVING IT. I AM AFRAID TO DRIVE THE CAR. ANOTHER DRIVER ALMOST DROVE UP ON THE CURB WHEN HE HAD TO PULL AWAY FROM MY CAR MOVING UNEXPECTEDLY INTO HIS LANE. ALL OF THIS INFORMATION HAS BEEN SHARED WITH THE DEALER REPAIR DEPARTMENT. *JS
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- HAYWARD, CA
I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL PKWY, FREMONT, CA ||| NW ON BOYCE ROAD ||| N ON STEVENSON BLVD ||| INTERSTATE-880S ||| EXIT AUTOMALL PKWY ||| FREMONT CADILLAC. I TRAVELED NORTH ON STEVENSON BLVD AND THEN HEADED FOR THE ONRAMP FOR INTERSTATE 880-SOUTH. WHEN I APPROACHED THE FREEWAY ONRAMP I NOTICED, ALL OF A SUDDEN, A DELAY BETWEEN PEDAL APPLICATION AND POWER. I DEMONSTRATED THIS TO MY PASSENGER TWICE OVER, BY GENTLY LETTING OFF THE GAS AND APPLYING IT AGAIN... AT WHICH POINT THE VEHICLE'S CHECK ENGINE LIGHT CAME ON, ACCOMPANIED WITH A LOSS OF TRACTION CONTROL AND STABILITY CONTROL, REDUCED ENGINE POWER, AND SHUDDERING DURING GEAR SHIFTS. THE VEHICLE WAS TRAVELING APPROXIMATELY 40MPH AT THE TIME. ASIDE FROM THE AFOREMENTIONED ISSUES, NO OTHER PROBLEMS WITH THE VEHICLE WERE OBSERVED. I ONLY TRAVELED TWO MILES BEFORE EXPERIENCING THESE ISSUES. AS THIS WAS A BRAND NEW CAR ON A TEST DRIVE, IT OBVIOUSLY HAD VERY FEW MILES ON THE ODOMETER. UPON RETURNING TO THE CAR DEALERSHIP, THE SALES ASSOCIATES PULLED THE CAR BACK ONTO THE SALES LOT, MOVED OTHER NEW CARS OUT OF THE WAY, AND PARKED THE CAR AMONGST OTHER NEW VEHICLES FOR SALE. THE VEHICLE WAS MOST CERTAINLY NOT PULLED INTO THE SERVICE DRIVE. NEEDLESS TO SAY, THIS IS UNSETTLING NEWS. I HAVE NO FAITH THAT THE VEHICLE WAS PROPERLY INSPECTED, NOR DO I HAVE FAITH THAT THE DEALERSHIP WILL RESPONSIBLY HANDLE THIS MATTER. IT IS MY RECOMMENDATION THAT GM WITHDRAWS THIS VEHICLE FROM DEALER INVENTORY AND PERFORMS AN INDEPENDENT ASSESSMENT OF THE VEHICLE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2006 CADILLAC DTS- GRINDSTONE, PA
IN REGARDS TO: HEATED / COOLED SEAT INOPERATIVE - KEYWORDS CLIMATE CONTROL COOL COOLED DRIVER FRONT HEAT HEATED INOPERATIVE INTERMITTENT LEFT MODULE PASSENGER RIGHT - (MAR 18, 2008) SUBJECT:HEATED/ COOLED SEAT INOPERATIVE MODELS:2006- 2008 BUICK LUCERNE W/ RPO KB6 2006- 2008 CADILLAC DTS W/ RPO KB6 I HAD MY HEATED/COOLED SEAT MODULE REPLACED IN AUGUST 2013. THROUGH THE WINTER MY HEATED SEATS WORKED FINE. TODAY I TURN ON MY SEAT HEATERS ONLY TO HEAR A CLICKING NOISE COMING FROM UNDER THE PASSENGER SEAT FOLLOWED BY PUFFS OF WHITE SMOKE. I QUICKLY TURNED THE CAR OFF AND DISCONNECTED THE BATTERY. UPON VISUAL INSPECTION OF THE AREA WHERE THE SMOKE CAME FROM. I FOUND THE MODULE MELTED TO THE CONNECTOR SO MUCH SO I HAD TO REMOVE THE RELAY FOR THE SEAT MODULE. THIS FIRE COULD HAVE GROWN DANGEROUS VERY QUICKLY. I KNOW A NUMBER OF FELLOW CADILLAC/BUICK OWNERS THAT THIS HAS HAPPENED TO. IF GM DOES NOT RESOLVE THIS ISSUE WITH A RECALL THERE WILL LIKELY BE LEGAL ACTION TAKEN. *JS
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- JOHNSTOWN, PA
I WAS PICKING UP MY WIFE FROM HER CARDIAC REHABILITATION EXERCISE PROGRAM AT THE HOSPITAL. I PULLED UP TO THE DOOR, SHUT THE CAR OFF TO ASSIST MY WIFE AND PUT HER ROLATOR INTO THE TRUNK. AFTER PLACING THE ROLATOR INTO THE TRUNK AND ENSURING MY WIFE WAS SAFELY WITHIN THE VEHICLE I GOT INTO THE VEHICLE AND INSERTED THE KEY INTO THE IGNITION. IMMEDIATELY THE DRIVER'S SIDE AIR BAG DEPLOYED EVEN THOUGH THE VEHICLE DID NOT CONTACT ANYTHING IN FACT WAS NOT EVEN MOVING NOR IN GEAR. THE VEHICLE IS CURRENTLY AT THE DEALER FOR ANALYSIS AND REPAIR. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- JOHNSTOWN, PA
WHILE PICKING UP MY WIFE AT THE HOSPITAL, I REMOVED THE KEYS FROM THE IGNITION AND OPENED THE TRUCK PUT MY WIFE'S ROLATOR IN THE TRUCK AND ENSURED SHE WAS SAFELY IN THE VEHICLE. I THEN WENT AROUND TO THE DRIVER'S SIDE AND GOT INTO THE VEHICLE WHEN I INSERTED THE KEY INTO THE IGNITION THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WAS NO COLLISION NOR EVEN MOVEMENT OF THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER. *TR
Source: NHTSA WEB SITE