CADILLAC Complaints

4 FLAT TIRES IN WEEKS. DESIGN FLAW WITH THE WHEEL. TIRE SIDEWALL IS CUT BY THE WHEEL WHEN HITTING ROAD IMPERFECTIONS. THEY ARE LOW PROFILE TIRES BUT THEY DO NOT HANDLE BASIC ROAD IMPERFECTIONS. THE WHEEL AND TIRE COMBO RENDERS THE CAR UNRELIABLE FOR TRANSPORTATION.

THE FIRST CONCERN WAS DUE TO A LEAK IN THE SUNROOF SHORTING OUT A CIRCUIT BOARD THE TAILGATE OF MY VEHICLE NEARLY SHUT ON MY SON AS HE WAS ATTEMPTING TO REACH IN TO REMOVE AN ITEM FROM THE CARGO SPACE. HE DIDN'T KNOW IT WAS CLOSING AND THERE MUST NOT BE A WORKING SAFETY FEATURE BECAUSE IF I HAD NOT SCREAMED IT WOULD HAVE CLOSED ON HIM. SECONDLY, THE HEADLIGHTS AND BRAKE LIGHTS HAVE STARTED FLICKERING WHILE THE CAR IS IN MOTION. THE HEADLIGHTS ARE ALREADY OVERLY DIM DUE TO A MOISTURE PROBLEM, BUT NOW THEY FLICKER AND WHILE DRIVING AT NIGHT THIS IS NOT SAFE. THE DASH BOARD LIGHTS ALSO GO OUT MAKING IT IMPOSSIBLE TO SEE THE SPEED YOU ARE DRIVING. YOU CAN HEAR WATER SLOSHING INSIDE THE CAR AND YOU CAN HEAR THE ELECTRICITY CRACKLING ALSO. I BOUGHT THIS VEHICLE FOR MY SON BUT HE CANNOT DRIVE IT DUE TO SO MANY SAFETY ISSUES. I CALLED GM AND THEY BASICALLY BLEW ME OFF LIKE SO MANY OTHER CUSTOMERS WITH THE EXACT SAME ISSUES. I SPOKE WITH 2 REPS OVER THE PHONE AND TRIED THE LIVE CHAT FEATURE. ALL 3 REPS SAID TO TAKE IT TO A LOCAL CADILLAC DEALER AND PAY HUNDREDS FOR A DIAGNOSTIC TO BE RUN AND ACCORDING TO ALL OF THE OTHER UPSET CUSTOMERS I AM LOOKING AT HAVING THOUSAND IN REPAIRS. GM KNOWS ABOUT THE ISSUE AND CORRECTED IT IN NEWER MODELS. THEY HAVE A RESPONSIBILITY TO THEIR CUSTOMERS SAFETY.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 40 MPH ON AN OFF RAMP, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL SEIZED MOMENTARILY. THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT. MOMENTS LATER, THE FAILURE WAS CORRECTED AND THE STEERING WHEEL OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

VISIBILITY AT NIGHT IS VERY DANGEROUS MY LEFT HEADLIGHT HAD CONDENSATION /MOISTURE WATER IN IT AND IT CREATES A DANGEROUS DRIVING CONDITIONS. I HAVE TO REFRAIN FROM DRIVING AT NIGHT BECAUSE THE LIGHT IS SO DIM. I TRIED TO HAVE THE DEALERSHIP REPLACE AND THEY STATED THAT ALTHOUGH THERE HAVE BEEN MANY COMPLAINTS IT HAS NOT BEEN RECALLED THEREFORE THEY WILL NOT REPLACE AT NO COST. THE COST TO REPLACE ONE HEADLIGHT IS $800.00

VEHICLE DEALER REFUSED TO PERFORM OPEN RECALLS. I REPLACED FRONT BRAKE HOSES MYSELF AT MY OWN COST. THEY STATED VERY HIGH MILEAGE 184000 MILES AND YOU DID NOT BUY THE CAR HERE.

THE DIM LIGHTS DO NOT GIVE OFF ENOUGH LIGHT AT NIGHT I HAVE HAD TO PULL OVER SEVERAL TIMES THINKING I WAS GOING OFF THE ROAD. I AVOID DRIVING AT NIGHT AND AVOID HAVING MY GRANDBABY IN THE CAR AT NIGHT FOR FEAR OF A DEADLY CRASH. WHEN I HAVE TO DRIVE AT NIGHT I HAVE TO USE BRIGHTS. THIS IS GOING TO GET ME A TICKET SOMEDAY UNLESS SOMEONE GETS MAD ENOUGH THEY SHOOT ME ON THE HIGHWAY. SOMETHING NEEDS TO BE DONE PLEASE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BUD DAVIS CADILLAC INC., 5433 POPLAR AVE, MEMPHIS, TN 38119, 901-761-1900, 1-800-530-7124) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON MAY 12, 2018, WE WERE DRIVING WEST ON MARYLAND INTERSTATE 68 THROUGH THE MOUNTAINS. WE WERE DRIVING DOWNWARD ON ONE OF THE MANY MOUNTAINS AND I NOTICED A WOBBLE COMING FROM THE FRONT PASSENGER WHEEL. I BEGAN TO WORRY AND SLOWED DOWN FROM 70 MPH TO 50 MPH. AS I APPROACHED THE BOTTOM OF THE MOUNTAIN THERE WAS A CURVE TO THE LEFT. ALL OF THE SUDDEN WE LOST CONTROL LIKE WE WERE ON ICE. WE TURNED 360 DEGREES AND SLAMMED INTO THE RIGHT BERM GUARD RAIL AND THEN PROCEEDED TO TRAVEL BACK ACROSS THE TWO LAND HIGHWAY AND HIT THE LEFT MEDIAN GUARDRAIL AND CAME TO A STOP. THERE WERE THREE OF US IN THE CAR AND FORTUNATELY ONLY MINOR INJURIES. WE OBSERVED THAT THE AXLE AT THE FRONT PASSENGER SIDE WHEEL HAD SHEERED OFF. I COULDN'T BELIEVE IT! ALSO. THE SIDE AIR BAGS DID NOT DEPLOY WHEN THE PASSENGER SIDE SLAMMED INTO THE GUARD RAIL. *TR

"TAKATA RECALL" HAVE NOT HEARD A WORD IN A YEAR WHATS GOING ON NOBODY CAN ANSWER ANY QUESTIONS, IS THIS SOME KIND OF A SCAM ?

LOWER FRONT DRIVERS BALL JOINT FAILED. CAUSING SERIOUS ACCIDENT AT HIGHWAY SPEED