CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 CADILLAC CT6
    - GRAPEVINE, TX

    THIS CAR HAS SAFETY ISSUES. I PURCHASED A YEAR AGO. THE AXLE AND WHEEL BROKE OFF IN ON THE CAR WITHIN 30 DAYS. THE CAR HAS HUGE MANUFACTURER BREAKDOWN. IT WOULDN'T START DIDN'T CARE WHAT GEAR IT WAS IN IT WAS ROLLING AND ALMOST RAN OVER MY FRIEND AND RAN OFF INTO A DITCH. I HAVE HAD SEVERAL ACCIDENTS IN CAR DUE TO THE REAR SUSPENSION. SHAKING. I BROUGHT IT IN AND NO ONE CAN SEEM TO DUPLICATE IT. BOTH TIRES HAVE BLOW OFF THIS 2016 CT6 WITH 23K MILES ON IT I BOUGHT IT WITH 26 MILES ON IT 100K WARRANTY NO DEDUCTIBLE, SCRATCH DENT AND DING REPAIR AND GMAC OR FRANK KENT WHERE I PURCHASE THE CAR NO WILL THE DEALERS. I BOUGHT THE EXTRA CONTRACTS FOR ARE BLOWING ME OFF. THIS IS RIDICULOUS THE CAR IS IN THE SHOP NOW B/C IT TORE OFF BOTH MIRRORS BACKING INTO GARAGE. I HAVE NO SIDE MIRROR. THE CAR WAS DRIVING ITSELF THEY CORRECT IS SELF AND BACKED INTO WALL. BLOWOUT OF NEW TIRES, NAVIGATION'S ISSUE TELLING ME TO GO TO THE WRONG PLACES BUT SCREEN SHOWS SOMETHING ELSE. HAVING TO CALL ONSTAR JUST TO CHECK DIAGNOSTICS TO SEE IF NEW CAR IS OKAY. BUT THEY CAME BACK WITH GREEN WITH ALL THE BENT, AXLE BROKEN OFF WHEEL, BLOWOUTS NAVIGATION ISSUES AUTO-STOP AND INDICATOR LIGHTS NOT WORKING IN THE CAR.I WONDER IF THE WHEEL IS ABOUT TO BREAK OFF AGAIN WITH IT BEING BENT ON THE RIGHT SIDE. THEY SAY STILL SAFE TO DRIVE! REALLY! I WANT THIS CAR FIXED OR ANOTHER CAR. ITS BEEN IN THE SHOP MORE THAN IT HAS BEEN WITH ME. I HAD TO PURCHASE NEW CASH DUE TO THIS RIGHT SIDE AND SUSPENSION. THE BEST PLACE FOR THE CAR NOW IS WHERE IT IS IN THE SHIP. STEERING CAR IS OUT OF LINE PULLS TO RIGHT HARD TO STEER DUE TO AWD CAR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC STS
    - LEXINGTON, MA

    MY CAR IS EXHIBITING THE SAME SYMPTOMS AS NHTSA CAMPAIGN ID: 08V108000, RECALL DATE: 2008-03-11. HOWEVER, MY VIN: [XXX], IS NOT INCLUDED IN THE RECALL. SUMMARY GM IS RECALLING 4,586 MY 2008 CADILLAC STS AND STS-V PASSENGER VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138, 'TIRE PRESSURE MONITORING SYSTEMS' (TPMS). THE STANDARD REQUIRES AN INDICATION TO THE DRIVER FOR CERTAIN TPMS MALFUNCTIONS. WHEN THE SYSTEM DETECTS A MALFUNCTION, THE LOW TIRE WARNING LIGHT SHOULD FLASH FOR ABOUT ONE MINUTE AND THEN STAY ON THE REMAINDER OF THE IGNITION CYCLE. A DRIVER INFORMATION CENTER MESSAGE WILL ALSO BE DISPLAYED ON THE INSTRUMENT PANEL. INTERMITTENTLY, MY CAR WILL DISPLAY A WARNING WHILE DRIVING, INDICATING THAT ONE OR MORE OF THE TPMS SENSORS HAVE FAILED. THE WARNING PERSISTS UNTIL THE END OF THE DRIVE CYCLE. RESTARTING THE CAR CLEARS THE WARNING. THE CAR IS ALWAYS MOVING WHEN THIS OCCURS. I HAVE REPLACED BOTH TPMS SENSORS THAT HAD WARNINGS. THE REPAIR FACILITY ALSO RESET THE TMPS SYSTEM FOR THE NEW SENSORS TO BE RECOGNIZED. HOWEVER, THE PROBLEM STILL PERSISTS, EVEN ON THE REPLACED SENSORS. I HAVE ATTACHED A COPY OF AN INVOICE FOR ONE OF THE TPMS SENSORS IN QUESTION. I BELIEVE THAT MY CAR SHOULD BE INCLUDED IN THE RECALL AND THE DEALER SHOULD REPROGRAM THE SYSTEM TO CORRECT THE ISSUE (AS WITH THE OTHER CARS LISTED IN THE RECALL). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2007 CADILLAC SRX
    - MALAGA, NJ

    2 TIMING CHAINS WITHIN 8 MONTHS JUST PUT THE SECOND ONE IN ON SATURDAY AND 4 DAYS LATER THE CAR IS MAKING THE SAME NOISE AGAIN. I HAVE SPOKE TO MANY PEOPLE ABOUT THIS AND THEY ARE TELLING ME THIS IS A PROBLEM WITH THIS MOTOR. THE SECOND TIME THE TIMING CHAIN WENT I WAS DRIVING DOWN ROUTE 55 IN NJ AND THE CAR SHUT OFF AND WOULD NOT START THE FIRST TIME IT WENT I WAS IN THE DRIVEWAY AND WOULD NOT STAY RUNNING. I DO NOT HAVE THE MONEY TO KEEP PUTTING IN THIS OR THE FUNDS TO GET ANOTHER CAR I EXPECT WHEN I PIT MONEY INTO THE CAR I DON'T EXPECT IT TO START RUNNING THE WAY IT WAS WHEN THE TIMING CHAIN WENT.

    Source: NHTSA WEB SITE
  • 2003 CADILLAC ESCALADE
    - KNOXVILLE, TN

    I WAS COMING HOME FROM WORK SATURDAY, 4/21/18 AND WHEN I GOT ON THE RAMP TO TAKE I-40 EAST IN KNOXVILLE, TN, MY FRONT PASSENGER TIRE FELT LIKE IT WAS GOING TO COME OFF, THE STEERING WHEEL PULLED ME TO THE RIGHT. I STARTED TO DRIVE SLOW AND WHEN I PICKED UP SPEED TO SEE IF EVERYTHING WAS OK AND IT APPEARED TO BE. GET FURTHER DOWN THE BELTWAY, ALMOST HOME AND MY TIRE BRAKES OFF AT THE AXLE AND ROLLS ACROSS 3 LANES.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC CTS
    - SHARON, MA

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVESHAFT AND THE SUPPORT BEARING CAUSED THE VEHICLE TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO CADILLAC NORWOOD (700 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) WHERE IT WAS DIAGNOSED THAT THE SUPPORT BEARING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. A FEW DAYS LATER, WHILE DRIVING, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 86,478.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 CADILLAC SRX
    - PARRISH, AL

    THE PASSENGER SIDE LOW BEAM HEADLIGHT IS EXTREMELY DIM. I AM HAVING TROUBLE SEEING TO DRIVE AT NIGHT UNLESS LIGHTS ARE ON HIGH BEAM.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC ESCALADE
    - SENECA, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC STS
    - SAIHAT, UT

    I WENT TO THE GAS STATION TO FILL A GAS. AFTER I FILLED THE CAR I SAW BIG SPOT UNDERNEATH OF MY CAR OF GASOLINE. I WENT UNDER THE CAR I SAW SOME GASOLINE COLOR ON THE FUEL TANK. THE DEALER REFUSED TO FIX IT UNDER THE CLAIMED RECALL.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC SRX
    - NAVARRE, FL

    LOW BEAM HEADLIGHTS ARE UNREASONABLY DIM. THIS HAS BEEN WELL DOCUMENTED WITH GENERAL MOTORS AND ON MANY INTERNET SITES. GENERAL MOTORS IS TELLING ME THAT THEY ARE REVIEWING A RECALL. IN THE MEANTIME I AM DRIVING AND INCREDIBLY UNSAFE VEHICLE. IT IS IN THE SHOP CURRENTLY FOR OTHER REASONS, AND I'M DRIVING A 2015 LONER AND THE DIFFERENCE IN THE LOW BEAM BRIGHTNESS IS MORE THAN SIGNIFICANT. THIS IS A VERY STRONG SAFETY ISSUE. AND GENERAL MOTORS CAN'T SERIOUSLY EXPECT SOMEONE TO PAY 1500 TO $2,000 IN REPAIRS FOR SOMETHING THAT SHOULD NEVER GO OUT. IT'S THEIR FAULT AND THEY KNOW IT.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - ST. CHARLES, MO

    THE CHECK ENGINE LIGHT CAME ON MY 2010 CADILLAC SRX. I TOOK IT IN FOR TO BE CHECKED OUT AND WAS TOLD THE CODE CAME UP P000017 AND THAT THE TIMING CHAIN WOULD HAVE TO BE REPLACED. PRICE TO REPLACE WOULD BE $1800.00.

    Source: NHTSA WEB SITE