CADILLAC Complaints

I HAVE A 2013 CADILLAC SRX WITH THE SAME PROBLEM. HOW DO I JOIN THE CLASS ACTION SUIT?

DURING ROUTINE REPAIR WORK TRANSMISSION LINES, BREAK LINES AND POWER STEERING LINES HAD TO BE REPLACED BECAUSE THEY WERE ROTTEN OR BADLY LEAKING. IN ADDITION, FUEL PUMP, REAR BACKING PLATES AND POWER STEERING AND TRANSMISSION COOLER NEEDED TO BE REPLACED DUE TO ROT.

I HAD A RECALL OR 'EXTENDED PARTS WARRANTY' FOR A TIMING CHAIN ON MY 2008 CADILLAC CTS AND WAS REPLACED BY THE DEALER AT 115,000 MILES IN 2015, MY CAR NOW HAS 130,000 MILES ON IT AND THE TIMING CHAIN IS BROKE AGAIN! I PUT ONLY 15,000 MILES ON THE CAR SINCE THE TIMING CHAIN WAS 'FIXED'. THE DEALERSHIP REFUSED TO WORK WITH ME OR GIVE ME A PHONE NUMBER TO A GM REGIONAL REPRESENTATIVE TO TALK ABOUT MY OPTIONS. I FEEL THE CAR WAS NOT FIXED PROPERLY OR WAS FIXED WITH THE SAME DEFECTIVE PART. I WOULD LIKE SOME INFORMATION ON WHAT I CAN DO TO FIGHT THIS THERE IS NO REASON A RECALLED PART SHOULD FAIL JUST 15,000 AFTER BEING FIXED.

WHEN I TURN THE WHEELS LEFT OR RIGHT EITHER GOING FORWARD OR BACKWARD, THERE IS A HITTING NOISE THAT FEELS LIKE THE FRONT TIRES WILL COME OUT OF THE ACCEL AND THIS HAPPEN WHILE IN MOTION ON CITY STREETS ,IT WOULD BE MORE DANGEROUS IF IT IS ON HIGH WAY

WHEN DRIVING, THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM, ESPECIALLY AT NIGHT . IT IS VERY DIFFICULT TO EVEN TELL IF THEY ARE ON. HIGH BEAMS ARE FINE. DRIVING AT NIGHT HAS BECOME VERY DANGEROUS DUE TO LOW VISIBILITY FROM DIM LIGHTS. THIS HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST ~ 6 MONTHS.

WARNING LIGHTS & BELLS CAME ON STEARING AND MAJOR SYSTEM FAILURE MUSCLED CAR OFF THE ROAD FRIGHTING, IF EXPRESS WAY WOULD HAVE BEEN A DISASTER! FORTUNATELY ONLY GOING 30 MILES PER TWO LANE ROAD

TAKATA RECALL. IT'S BEEN 2 YEARS SINCE THE RECALL NOTIFICATION AND NO SOLUTION HAS BEEN OBTAINED. I'VE EXHAUSTED ALL EFFORTS TO RESOLVE THIS DANGEROUS RECALL. IN 2016 & 2017 I ATTEMPTED TO TRADE IN MY VEHICLE AT THE CADILLAC DEALERS. ACCORDING TO THE CADILLAC SALES PERSON, THEY ARE NOT TAKING ANY TRADE IN WITH THAT RECALL AND IF THEY DID IT WOULD BE AT A CONSIDERABLE VALUE REDUCTION. BASICALLY GIVING THE VEHICLE AWAY. I'M FORCED TO KEEP THIS DANGEROUS CAR AND IT'S BAD WORKMANSHIP.

CONDENSATION AND WATER ARE LEAKING INTO THE HEADLAMP ASSEMBLY. I BROUGHT MY VEHICLE TO A CADILLAC SERVICE CENTER FOR EVALUATION. THEY RETURNED THE VEHICLE WITH A QUOTE FOR $2200 TO REPLACE THE HEADLAMP ENCLOSURES AND STATED THAT INSURANCE WOULD NOT COVER THE REPAIRS BECAUSE IT WAS COSMETIC. HOWEVER, IF I CANNOT AFFORD REPAIRS AND I CHOOSE TO FORGO REPLACEMENT, THE HEADLIGHTS WILL EVENTUALLY SHORT OUT. THIS IS MORE THAN A COSMETIC ISSUE. THE SEALS ON THE HEADLAMP ENCLOSURE ARE DEFECTIVE AND ALLOW WATER TO ENTER THE HEADLIGHTS. THE CONDENSATION DIMS THE HEADLIGHT QUALITY AT NIGHT MAKING NIGHT-DRIVING VERY DANGEROUS. CADILLAC SAID THE $2200 WOULD ONLY COVER REPLACEMENT WITH THE SAME DEFECTIVE PART SO I MAY NEED TO HAVE MY CAR REPAIRED AGAIN IN THE FUTURE. THIS SHOULD HAVE BEEN RECALLED LONG AGO. NIGHTTIME DRIVING IS VERY DANGEROUS WITHOUT FULLY FUNCTIONAL HEADLIGHTS.

VEHICLE DRIVING HEADLIGHTS PROVIDE EXTREMELY LOW LEVEL OF ROAD ILLUMINATION WHICH IS EXTREMELY DANGEROUS SUCH THAT IT IS NECESSARY TO SWITCH TO HIGH BEAM IN ORDER TO ILLUMINATE THE ROAD SUFFICIENTLY TO DRIVE SAFELY! CADILLAC DEALERSHIP STATES THAT THE LIGHTING LEVEL IS ACCEPTABLE. AS YOU KNOW, DRIVING WITH HIGH BEAMS CAN BE DANGEROUS AS WELL WHEN ON LOCAL ROADS AND NEIGHBORHOODS IN ORDER TO SEE THE ROAD SAFELY.

THE PANORAMIC ROOF ON OUR CADILLAC XT5 CAN NOT BE USED WITHOUT EXTREME PRESSURE IN THE CABIN WHEN DRIVING IF YOU OPEN THE SUN SHADE AND OPEN A WINDOW THE SAME THING OCCURS, EXTREME PRESSURE IN THE CABIN, OR OPEN THE SUN ROOF WHEN DRIVING. THE PRESSURE IS SO EXTREME THAT IT CAUSES VERY PAINFUL PRESSURE IN THE EARS, TO THE POINT I ALMOST WRECKED THE VEHICLE. THE DEALERSHIP AND GMC ARE COMPLETELY AWARE OF THIS ISSUE, BUT THEY SAID NOTHING WHEN WE TEST DROVE IT, THERE IS NOTHING STATED ABOUT IT IN THE OWNER'S MANUAL AND NOTHING STATED HOW TO REMEDY THIS PAINFUL ISSUE. AFTER THE FIRST EXPERIENCE IN OCT. 2017 SHORTLY AFTER LEASING THE VEHICLE, WE ASKED THE DEALERSHIP ABOUT IT, AND THE SALESPERSON AND HIS MANAGER BOTH KNEW ABOUT THE PROBLEM AND SAID IT WAS AN ISSUE WITH ALL CADILLAC MODELS BECAUSE THEY SEALED THE CABIN SO WELL. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE OF WHAT IT CAUSES TO THE INNER EAR AND THE FACT THAT GMC NEVER MADE MENTION OF THIS ISSUE SO CONSUMERS CAN MAKE AN EDUCATED DECISION IF THEY WISH TO HAVE A PANORAMIC ROOF. IN OUR CASE, IF WE WERE TOLD AS WE SHOULD HAVE BEEN, WE WOULD NEVER HAVE LEASED THIS VEHICLE. GMC MUST MAKE BUYERS/CONSUMERS AWARE AND THE DEALERSHIPS TOO, OR NOT OFFER SUCH SUN ROOFS. I HAVE REPORTED THIS ONCE, REF. # 11071918 AND HAVE NO REPLY OR ANSWER.