CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 CADILLAC DTS- GILLETTE, WY
HEADLIGHT BALLAST FAILURE DUE TO POOR HEADLIGHT DESIGN WITH HOUSING ETC... CAUSES HEADLIGHTS TO SHUT OF WHILE DRIVING DUE TO MOISTURE. HAPPENED AT NIGHT. I HAVE SEEN NUMEROUS REPORTS ABOUT THIS ISSUE AND CURIOUS AS TO WHY NO RECALLS?
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- RED LION, PA
THE RADIO HAS POWER BUT NO SOUND .TH DOOR AJAR CHIMES DONT WORK AND TURN SINGNALS DONT CLICK THIS IS A INTERNMENT PROBLEM THAT COULD LAST UP TO A FEW DAYS DOESNT MATTER WHERE IM DRIVEN THAN EVERY THING STARTS WORKIN TILL THE NEXT TIME IT HAPPENS
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- FRANKENMUTH, MI
I BOUGHT THIS CAR USED IN AUGUST, 2017. I AM UNABLE TO DRIVE THE VEHICLE AT NIGHT DUE TO THE LOW BEAMS BEING DIM. DOES GM PLAN TO REPLACE THESE BULBS? I CANNOT DRIVE IT FOR FEAR OF ACCIDENT, HITTING A DEER OR SOMEONE NOT SEEING MY VEHICLE.
Source: NHTSA WEB SITE -
2008 CADILLAC ESCALADE- DEDHAM, MA
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE HEADLIGHTS FAILED TO OPERATE DUE TO CONDENSATION AND MOISTURE. THE CONTACT THEN STATED THAT THE MOISTURE CAUSED THE BULBS AND THE BALLAST TO FAIL. THE CONTACT CONTACTED CADILLAC OF NORWOOD ((781) 762-5900, 700 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) WHERE THE CONTACT STATED THAT THE DEALER REFUSED SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CADILLAC SRX- HALLAM, PA
REAR TIE ROD FAILED, CAME APART CAUSING STEERING TO BE VERY HAZARDOUS VEHICLE SHIFTED INTO ONCOMING LANE. TIE ROD DIDN'T BREAK IT WAS RUSTED FROM INSIDE, THE THREADS WERE WORN. WHILE THE VEHICLE WAS IN MOTION IT WAS ON A SECONDARY ROAD AND THE ROAD IS IN GOOD CONDITION, NO POT HOLES SOME PATCHES HERE AND THERE BUT NOTHING TO WARRANT DISLODGING THE TIE ROD. AS STATED BEFORE TIE ROD DIDN'T BREAK SOMEHOW WATER GOT IN THE SLEEVE PART OF THE TIE ROD,CAUSING IT TO WEAR. I HAVE KEPT THE PARTS THAT THE DEALERSHIP FIXED JUST IN CASE THEY ARE IN NEED.
Source: NHTSA WEB SITE -
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2012 CADILLAC SRX- JAMESTOWN, KY
HEADLIGHT ASSEMBLY HAS MOISTURE IN IT . CAN NOT SEE TO DRIVE AT NIGHT. TALKED TO GM BUT THEY SAY THEY CAN'T FIXED IT. TRIED CHANGING BULBS BUT DIDN'T HELP. VEHICLE ONLY HAS 56,000 MILES ON IT. GUESS IT'S TIME TO CHANGE MAKES.....FOR GOOD
Source: NHTSA WEB SITE -
2006 CADILLAC DTS- DALE, IN
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT CALLED ON BEHALF OF HIS SPOUSE THE DRIVER WHOM INFORMED HIM THAT OIL WAS LEAKING UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT OIL WAS BEING ADDED ON A DAILY BASIS AS THE VEHICLE WAS BEING DRIVEN. THE CONTACT CONTACTED A LOCAL DEALER WHOM INFORMED HIM THE REPAIRS WOULD BE COSTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC SRX- LANCASTER, PA
THE HEAD LIGHTS ARE VERY DIM.THIS IS AN ONGOING DAILY ISSUE. THE ISSUE CANNOT BE REMEDIED BY CHANGING THE BULBS ALONE. THERE IS VERY NOW VISIBILITY AT NIGHT UNLESS THE HIGH BEAMS ARE USED WHICH DISTRACTS ONCOMING TRAFFIC. THIS ISSUE IS EXPERIENCED IN ALL DRIVING SETTINGS, CITY, HIGHWAY, COUNTRY ROADS. IT IS MOST PRONOUNCED WHEN DRIVING IN DIMLY LIT COUNTRY ROADS.
Source: NHTSA WEB SITE -
2017 CADILLAC XT5- MARS, PA
BRAKE MASTER CYLINDER FAILURE - BRAKE FLUID ERROR MESSAGE APPEARED ON SCREEN AND OVER THE COURSE OF 24 HOURS THE BRAKES STOPPED WORKING. WHILE PUSHING THE PEDDLE COMPLETELY FLUSH TO THE FLOOR, THE VEHICLE HARDLY STOPPED. HAD THE CAR TOWED TO THE DEALERSHIP FOR REPAIR.
Source: NHTSA WEB SITE -
2008 CADILLAC CTS- HUDSON, MI
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SLOWED DOWN TO APPROXIMATELY 30 MPH. THE TRACTION AND "SATELLITE OFF" INDICATORS ILLUMINATED. THE FAILURE RECURRED THREE TIMES AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC EACH TIME. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE