CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 CADILLAC SRX
    - NORTH AUGUSTA, SC

    "TAKATA RECALL" I WAS GOING HOME WHEN OVER A BUMP IN ROAD AND WENT TO STOP AND BRAKES WENT ALMOST TO FLOOR BOARD BEFORE I COULD GET THE CAR TO STOP. I ALMOST HIT ANOTHER CAR. THIS IS THE 2ND TIME THIS HAS HAPPENED. BOTH TIMES I HAD GONE OVER A BUMP IN THE ROAD. THE BRAKES FELT LIKE THEY WERE NOT GOING TO WORK AT ALL AND WENT TO THE FLOOR BOARD BEFORE I COULD GET THE CAR TO STOP.

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - BLOOMINGTON, IL

    GOT A FLAT TIRE. STOPPED ON A PAVED STREET AND PUT TIRE JACK UNDER FRONT RIGHT UNDERCARRIAGE AS INDICATED IT SHOULD BE PLACED. I RAISED THE JACK TO REMOVE THE FLAT AND THEN HAD TO RAISE IT MORE TO INSTALL THE TEMP SPARE TIRE. THE JACK COLLAPSED ON THE TEMP SPARE AND THE BODY OF THE CAR HIT THE PAVEMENT. I'M FORTUNATE I DID NOT HAVE A FOOT UNDER THE CAR OR THAT I WASN'T PUTTING THE TEMP SPARE ON THE WHEEL WHEN IT FELL DOWN. THE JACK HAS A GROVE THE FIT INTO THE CAR UNDERCARRIAGE AND IT WAS INSTALLED CORRECTLY BUT THE JACK COLLAPSED FROM THE WEIGHT OF THE CAR AS I RAISED THE JACK. I WAS ABOUT ONE INCH FROM GETTING THE TEMP SPARE ON THE WHEEL. I CONTACTED CADILLAC ON CHAT, REF# 8-4056609660, AND REQUESTED A FREE JACK REPLACEMENT. I WAS TOLD MY CAR WAS PURCHASED WITHOUT A JACK AS JACKS WERE OPTIONAL EQUIPMENT AND ORIGINAL OWNER DID NOT PURCHASE ONE. I FIND IT HARD TO BELIEVE THAT A 2003 $30,000 PLUS VEHICLE WAS BOUGHT WITH NO JACK FOR THE TEMP SPARE TIRE. I FEEL CADILLAC OWES ME FOR A NEW JACK AND PROBABLY FOR THE DAMAGE CAUSED WHEN THE CAR FELL AND HIT THE PAVEMENT WHEN THE JACK COLLAPSED. WHAT DO YOU SAY? DID 2003 NOT REQUIRE TIRE JACKS WITH NEW VEHICLE PURCHASES? I WOULD HAVE BEEN IN REAL BAD SHAPE IF THE LOCAL MAYOR HAD NOT HELPED ME GET THE CAR UP AND THE TEMP SPARE ON. DID I GET THE CADILLAC CHAT BUM BRUSHOFF? THANKS FOR YOUR HELP.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC STS
    - BESSEMER, AL

    DRIVING OUT OF TOWN STOP GOT GAS EVERYTHING FINE 20 MIN FROM THEN I PULL OVER THE SIDE OF ROAD TURN CAR GET SOMETHING OUT THE TRUNK BACK IN THE CAR TURN FUEL GAUGE READS ALMOST EMPTY NOW I'M WAY OUT IN THE MIDDLE OF NOWHERE.DID GET ANY WARNING ETC BUT NOW I DON'T KNOW IF I'VE GAS IT'S READING EMPTY.SO HAD TO CUT THE TRIP TURN AROUND TO DRIVE ALL BACK WHICH WAS THE SIX-HOUR DRIVE I'VE TO SPEND OVER $200 GAS IN THE FEAR OF NOT RUNNING FINALLY GETS IN THE SHOP WORK ON DECIDE TO TAKE ANOTHER ROAD TRIP AND I CANT BELIEVE THIS DOES IT AGAIN NOW ITS BACK IN SHOP.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - SUMMERVILLE, SC

    PER REPORT TJE SUSPENSION SYSTEM AND AORBAG RECALL. WHEN I PURCHASED VEHICLE, INFORMATION WAS WARRANT TO ME. I TOTAL LOSS MY CAR DUE TO SUSPENSION AND AXLE MALFUNTION. IT CAUSED ME TO HIT A CURB. I COULD NOT GAIN CONTROL.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC ESCALADE ESV
    - NEW HYDE PARK, NY

    FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND EATING MY TIRES FROM INSIDE. I WENT TO GET MY ALIGNMENT DONE BUT MY MECHANIC TOLD ME THE FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND HE CAN NOT DO THE ALIGNMENT AND THEN I WENT TO THE CADILLAC DEALERSHIP BUT THEY SAID EVERYTHING IS GOOD BECAUSE ON THAT TIME I ALREADY HAD 49,540 MILES ON THE VEHICLE AND THEY ARE WAITING FOR THE 50000 MILES SO THEY CAN TELL ME YOU ARE OUT OF WARRANTY AND YOU HAVE TO PAY FOR THAT.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - LAS VEGAS, NV

    WAS DRIVING AND SERVICE BRAKE ASSIST MESSAGE CAME ON TWO DAYS AGO ALONG WITH THE ABS T/C LIGHT ON THE DASH. I HAD NO IDEA WHAT IT MEANT SO I'VE KEPT DRIVING. ABOUT AN HOUR AGO I WAS GETTING READY TO PARK INTO MY GARAGE AND THE BRAKES WOULD NOT WORK AND I ALMOST CRASHED INTO A PARKED CAR. AGAIN THE SERVICE BRAKE ASSIST LIGHT CAME ON. I'M 7 MONTHS PREGNANT AND THIS IS MY ONLY TRANSPORTATION. I'M NOT LOOKING TO GET INTO AN ACCIDENT DUE TO MY BRAKES FAILING. MY SERVICE AIR BAGS MESSAGE ALSO COMES UP AND EVEN WITH A PASSENGER IN THE CAR IT DOESN'T STATE THAT THE PASSENGER AIR BAG IS ON. I AM PRETTY SURE BOTH OF THESE ISSUES WERE PART OF A RECALL BUT I HADN'T OWNED THE CAR DURING THAT TIME. AS OF NOW THIS CAR IS A FATAL ACCIDENT WAITING TO HAPPEN AND I'M UNSURE AS TO WHY THERE ISN'T STILL AN OPEN RECALL TO ADDRESS THIS BRAKE FAILURE ISSUE.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC SRX
    - KINGSTON, TN

    TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE EXTREMELY DIM, WHICH MADE THE VEHICLE DIFFICULT TO DRIVE AT NIGHT. THE CONTACT CHANGED THE HEADLIGHT BULBS, BUT THAT DID NOT REPAIR THE FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - NEW IBERIA, KY

    TAKATA RECALL. ONE DAY WAS DRIVING ALL WAS WELL IT HAD JUST SPRINKLED BEFORE IA LEFT HOME. ROADS WERE WHET I SLOWED DOWN TO CROSS RR TRACKS WHEN INCREASED GAS TIRES SLIPPED OR SPUN A LIL,FROM BUMPS ON TRACKS AND ACCELERATION MADE NUMEROUS SENSORS I THINK GOT FAULTY. SUSPENSION TRACTION, SERVICE ENGINE SOON,, ABS, AND AIR BAG. I RESET INFORMATION CONTROL CENTER. BUT WITH IN 3 MINS AFTER YOU TAKE OFF THEY ALL LIGHT UP AGAIN ABS I JUST CHANGED BRAKE PADS 4 MONTHS AGO THERE STILL UNDER WARRANTY.GOING WITH CERAMIC THIS TIME. I ALSO HAVE 2 PSI SENSORS OUT. NEITHER BACK WINDOW GOES DOWN ONE NEEDS MOTOR THE OTHER ON THE REGULATOR A PLASTIC CLIP THAT KEEPS IT INLINE IS WORN OUT. I FIGURED THAT OUT. BUT IDK WHY ALL THEM SAFETY WARNINGS CAME ON AND WHY I CANNOT GET TRACTION CONTROL TO EVER GO OFF? JUST FIND IT WEIRD HAPPENED ALL AT ONCE CAR STILL STARTS AND RUNS FINE. I'M JUST WORRIED I THINK AIR BAG NEEDS TO BE RECHARGED OR INSPECTED.MY PLAN IS TO RESTORE IT NEEDS MINOR REPAIRS BUT DEALERSHIPS IS A RIP OFF. IF I CAN FIND WHERE THESE ELECTRICAL SENSORS ARE I WILL DO IT MY SELF. THEY RIDICULOUSLY OVER CHARGE FOR EVERYTHING. I WAS CROSSING RAIL ROAD TRACTS AT A SLIGHT ANGLE.CAUSE UNKNOWN.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC SRX
    - LITCHFIELD PARK, AZ

    WHILE DRIVING OUR 2005 CADILLAC SRX A SERVICE STABILITY SYSTEM ERROR MESSAGE APPEAR ON CONSOLE DISPLAY SCREEN ALONG WITH TC AND ABS LIGHT COMING ON THE DASH. VEHICLE'S BRAKE SYSTEM BEGINS TO WORK ON ITS OWN FOR NO APPARENT REASON (NO ICE, SNOW, RAIN OR GRAVEL). VEHICLE NEEDS TO COME TO A COMPETE STOP, SOMETIMES SHUT THE VEHICLE COMPLETELY DOWN AND RESTART TO GET THE TC AND ABS LIGHT TO GO OUT ON THE DASH. THIS HAS HAPPENED 3 TIMES IN THE LAST FEW WEEKS. NOT SAFE TO DRIVE. ANY ASSISTANCE WOULD BE HELPFUL?

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - GILLETTE, WY

    FAULTY FACTORY GASKETS AND SEALS CAUSING OIL LEAK FROM OIL PAN. CAR ONLY HAS 92700 MILES. MANY COMPLAINTS ABOUT THIS AND NO ACTION TAKEN. REPAIRS WILL BE OVER $1000

    Source: NHTSA WEB SITE