CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1993 CADILLAC DEVILLE
    - WATERTOWN, WI

    AS A DISABLED VIETNAM MILITARY VETERAN MY 1993 CADILLAC SEDAN DEVILLE WHEN DRIVING ON THE HIGHWAY OR ANYPLACE WILL SHUT DOWN THE ENGINE WITH NO WARNING. LOOKING FOR ANSWERS TO WHY. THIS IS VERY DANGEROUS

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - CLINTON, SC

    TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CADILLAC SRX
    - BESSEMER, AL

    HEADLIGHTS, LOW BEAM LIGHTS DO NOT PUT ENOUGH LIGHT OUT TO SEE THE ROAD,IMPOSSIBLE TO DRIVE AT NIGHT IF IT'S RAINING. I'VE PUT NEW BULB'S IN AND STILL HAS NOT HELP.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC DTS
    - EUCLID, OH

    2010 CADILLAC DTS V8. CONSUMER WRITES IN REGARDS TO BROKEN FRONT STABILIZER LINKS. *LD *TR

    Source: CONSUMER LETTER
  • 2011 CADILLAC ESCALADE ESV
    - LEE¿S SUMMIT, MO

    I AM GETTING ERROR 2135 THROTTLE POSITION THE TRUCK ENGINE INCREASE IN POWER THEN THE REDUCED POWER LIGHTS COMES ON. I SEEN A RECALL # 11273B BUT NOT SURE IF IT IS STILL IN AFFECT HOW WOULD I FIND OUT ALSO HAVE SEEN OTHER RECALLS NOT SURE IF I CAN GET THEM I DIDN'T HAVE THE CAR WHEN SOME OF THE RECALLS CAME OUT

    Source: NHTSA WEB SITE
  • 2003 CADILLAC SEVILLE
    - HEPHZIBAH, GA

    I DRIVING ON I-20 WEST GOING APPROXIMATELY 70 MPH WHEN RIGHT REAR TIRE BLEW. I STOPPED IN EMERGENCY LANE AND MY CAR WOULDN'T STAY CRANKED. THERE WERE 7 WIRES THAT WERE CUT IN HALF. I COULDN'T CRANK CAR BECAUSE THE WIRES WENT TO FUEL SYSTEM AND HAD TO HAVE CAR TOWED AND SOMEONE TRAVEL 3 HRS ONE WAY TO PICK ME UP.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - RICHMOND, IN

    THE ISSUE IS WITH VVT AND THE CAMSHAFT. TOOK TO AUTO SHOP BECAUSE MY VEHICLE WAS GOING INTO LIMP MODE. WHICH CAUSED MY TRANSMISSION TO GO BAD. THE CAM ACCUATOR AND CAM BEARINGS BAD.CAUSED ME TO HAVE TO HAVE TRANSMISSION REBUILT.STILL DIDN'T FIX PROBLEM HAD NEW CAM POSITION SENSOR, ACCUATOR, HIGH VOLUME OIL PUMP, AND THE MECHANIC SAYING LOW OIL PRESSURE DUE TO BAD CAMSHAFT AND BEARINGS. SAYING I NEED A NEW ENGINE OR COMPLETE ENGINE REBUILD. WHEN I DRIVE THE VEHICLE TRACTION CONTROL LIGHT COMES ON AND VEHICLE GOES INTO LIMP MODE AND STALLS WHEN COMES TO STOP.HAVE TO RESET ENGINE LIGHT TO RUN AGAIN.

    Source: NHTSA WEB SITE
  • 2015 CADILLAC CTS
    - AUBURN HILLS, MI

    APRIL 4, 2018 TO WHOM IT MAY CONCERN: THIS IS MY RECOLLECTION AT DISCOVERING THAT MY CADILLAC CTS 2015 GOT ON FIRE AT MY FRIENDS HOME IN SHELBY MICHIGAN ON MARCH 25TH, 2018. ON MARCH 24TH MY WIFE (LOURDES ROBLES) AND I ARRIVED AT OUR FRIENDS HOME AT 48307 RED OAK IN SHELBY MICHIGAN TO CELEBRATE OUR FRIENDS BIRTHDAY. AT THE PARTY THERE WERE APPROXIMATELY 10 COUPLES FROM WHOM 5 WHERE STILL THERE AND WITNESSED THE EVENT. THE MAJORITY OF THEM WORK FOR THE AUTO INDUSTRY AND SOME ARE GENERAL MOTORS EMPLOYEES, INCLUDING ARTEMIO CORTEZ WHO IS A GLOBAL BUSINESS DIRECTOR FOR GM. AT 2:20 AM WE WHERE PREPARING TO LEAVE AND I USED THE ONSTAR APPLICATION TO REMOTELY TURN ON THE VEHICLE SO IT WOULD WARM UP BEFORE LEAVING. AFTER SAYING GOODBYE TO OUR FRIENDS AT 2:32 AM (ACCORDING TO THE MOTION CAMERA) WE ARE WALKING OUT OF THE HOME AND IMMEDIATELY NOTICED THAT MY CADILLAC WAS ON FLAMES. I COULDN'T BELIEVE THE CAR WAS ON FIRE AND I RAN TOWARDS THE CAR UNTIL I NOTICED THAT THE FLAMES INSIDE THE VEHICLE WERE OVERWHELMING. I ASKED MY WIFE TO INFORM OUR FRIENDS AND HAVE THEM MOVE THE 2 CARS NEAR OUR CAR: A FORD FIESTA IN THE FRONT AND A CADILLAC XT5 IN THE BACK. MY WIFE NOCKED ON THE DOOR AND TOLD OUR FRIEND TO TELL THE REST OF THE GROUP SO THEY COULD MOVE THE VEHICLES. AT THE SAME TIME I WAS MAKING MY FIRST CALL TO 911 (2:33 AM) FOLLOWED BY A SECOND CALL AT 2:38 AM. THE OWNER OF THE CADILLAC XT5 MOVED HIS CAR TO A SAFE PLACE IN FRONT OF THE HOUSE, THE OWNER OF THE FORD FIESTA DIDN'T MOVE THE CAR TO PREVENT ANY ONE FROM GETTING INJURED. THE FIRE TRUCK ARRIVED AT 2:43 AM ACCORDING TO THE COPY OF THE REPORT. *TT *CN

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - SLIDELL, LA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) OVER A YEAR AGO; HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT PARTS MAY BECOME AVAILABLE IN ANOTHER YEAR. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALTERING HER THAT TAKATA HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - MELBOURNE, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MURPHY CADILLAC INC. (174 E HIBISCUS BLVD, MELBOURNE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM PART AVAILABILITY DUE TO THE PENDING PETITION FILED WITH NHTSA. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 8-4063593213 AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE