CADILLAC Complaints

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DOSSETT BIG 4 BUICK GMC CADILLAC, 628 S GLOSTER ST, TUPELO, MS 38801) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING AND WENT TO STOP AT PARKING SPACE AND THE BRAKES FAILED AND I HIT THE WALL IN THE PARKING SPACE.

SERVICE STABILITY SYSTEM CODE COMES ON REAR WHEELS LOCK UP AFTER MAKING LOUD GRINDING NOISE, FIRST TIME I HAD IT TOWED TO DALE EARNHARDT CADILLAC DEALERSHIP THEY FOUND NOTHING WRONG. IT NOW DOES IT WHEN I TURN RT OR WHEN DRIVING STRAIGHT.

SYSTEM STABILITY ISSUES AND IT JERKS MY LEFT REAR OUT OF WACK WHEN DRIVING MY 2004 SRX CADILLAC I HAVE SMALL INFANTS AND I BOUGHT THIS CAR FROM DEALERSHIP A FEW MONTHS AGO AND I BELEIVE IT IS A GM RECALL ACCORDING TO OTHER SITES. I DON'T KNOW WHAT TO DO IT SCARES ME THAT I'M GONNA LOSE CONTROL EVERY TIME I DRIVE IT BECAUSE ITS GETTING WORSE AND I SPENT ALL THE MONEY I HAD SAVED SO MY WIFE COULD HAVE HER CADILLAC.

MOSTURE/CONDENSATION IN PASSENGER HEADLAMP ASSEMBLY, CAUSED REDUCED ILLUMINATION AND FAILURE OF THE LAMP AND SUPPORTING ELECTRICAL ASSEMBLY

HEADLIGHTS HAVE FAULTY SEALS CAUSING CONDENSATION AND WATER TO LAY INSIDE THE HEADLIGHT CAUSING THE HEADLIGHTS TO SHORT OUT WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY AT NIGHT, THIS IS A VERY SERIOUS SAFETY ISSUE! WHY IS THIS NOT A RECALLL? SEEMS PRETTY SERIOUS 70MPH AN ANY SECOND COMPLETE DARKNESS

SUN ROOF DRAIN HOSE IS NOT PROBABLY SET UP. WHICH CASED LIFT GET MODULES TO SHORT OUT SO I CAN ALONG OR USE THE LIFT GATE AND WATER TO RUN IN TO THE VEHICLE

EVENT: WHILE DRIVING SOUTH ON US 231 S (MEMORIAL PKY) IN HUNTSVILLE AL, TRANSMISSION DISENGAGED WITH ENGINE STILL RUNNING. NO PRIOR WARNING SYMPTOMS-NO SOUND-NO VIBRATION-NO LOCK UP-EITHER SOME PART BECAME UNCOUPLED OR TRANSMISSION "SHIFTED" INTO NEUTRAL OR SOME PART FAILED SUCH AS INPUT SHAFT. WAS ABLE TO COAST ONTO AN EXIT RAMP, BUT UNABLE TO MOVE TO FAR RIGHT SHOULDER FOR SAFETY DUE TO TRAFFIC VOLUME. CAME TO STOP ABOUT 50 YARDS SOUTH OF INTERSECTION WITH MARTIN ROAD ON A STEEP INCLINE IN 3RD LANE OF 4 LANE EXIT RAMP. SHUT OFF ENGINE AND APPLIED EMERGENCY BRAKES TO PREVENT ROLLING BACKWARDS INTO ON COMING VEHICLES. REQUESTED TOW VEHICLE AND POLICE ASSISTANCE TO PREVENT REAR END COLLISION. VEHICLE CURRENTLY IN STORAGE. SLIDING METAL SOUND WHEN ENGINE IS STARTED, THEN NO NOISE. FAINT GRINDING WHEN TRANSMISSION SHIFTER IN DRIVE OR REVERSE. NONE IN NEUTRAL. INTEND TO HAVE TRANSMISSION-TORQUE CONVERTER-RING GEAR-INPUT SHAFT REPLACED AS REQUIRED OR INSTALL USED OR FACTORY REBUILT TRANSMISSION AND KEEP ORIGINAL TRANSMISSION FOR FORENSIC DISASSEMBLY. QUICK INSPECTION UNDER VEHICLE REVEALED NO OBVIOUS DAMAGE. NO FLUID LEAKS AT SCENE OR FAILURE OR AT STORAGE LOCATION. TRANSMISSION CASE APPEARS FREE OF FLUID LEAKS. DRIVE SHAFT COUPLINGS APPEAR UNDAMAGED. HAVE OWNED VEHICLE ONLY FOR ABOUT 8000 MILES. PURCHASED FROM CARMAX JULY 2017. NO KNOWN PREVIOUS TRANSMISSION REPAIRS. TRANSMISSION DESIGNED WITHOUT "DIP STICK" FOR TRANSMISSION FLUID LEVEL CHECK. WHAT IS STATISTICAL DATA FOR 2008-2009 GM VEHICLES IN GENERAL OR OTHER GM VEHICLES WITH SAME TRANSMISSION. SHIFTER ON CONSOLE. PARKING PALL STILL ENGAGES WHEN IN PARK POSITION. SUDDEN FAILURE PRESENTS A DEFINITE SAFETY RISK. HAD THIS HAPPENED ABOUT 3 MILES SOONER, IT WOULD HAVE BEEN EVEN WORSE ON I-565 5-6 LANES WIDE IN "RUSH" HOUR TRAFFIC. 77000 MILES SEEMS STATISTICALLY VERY LOW MILES FOR TRANSMISSION FAILURE.

THE SAME CONDITION AS LISTED IN THE: 2007 CADILLAC STS FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP NHTSA CAMPAIGN #14V542000. I HAD TO REPLACE THE FUEL PUMP DUE TO THE EXACT SAME CONDITIONS IN THE 2007 MODEL YEAR RECALL.

WE WERE TOLD THE TIMING CHAIN NEEDED REPAIR AT 3 WEEKS OUTSIDE OF THE FACTORY 5 YEAR WARRANTY, AT THE TIME THE VEHICLE ONLY HAD 52,000 MILES. WE PRODUCED SERVICE RECORDS AS THEY ASKED BUT THE WARRANTY DEPARTMENT A CADILLAC ULTIMATELY OFFERED US NO HELP AND WE HAD TO PAY $2100 FOR THE REPAIR. WE CHECKED ONLINE PRIOR TO THIS AND FOUND NUMEROUS POSTS, AND SOME RECALLS FOR THIS EXACT PROBLEM AS IT IS EXTREMELY COMMON ON THESE VEHICLES AND OBVIOUSLY A DESIGN/MANUFACTURING ISSUE. THERE PROBABLY SHOULD HAVE BEEN A RECALL, AND AGAIN CADILLAC ASSUMED NO MONETARY RESPONSIBILITY.