CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 CADILLAC ESCALADE
    - SAN ANTONIO, TX

    TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. WHEN THE CONTACT ATTEMPTED TO ADD FUEL TO THE FUEL TANK, THE VALVE BECAME STUCK AND PREVENTED THE FUEL FROM ENTERING. AS A RESULT, FUEL SPILLED OUT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK AND THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 53,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC DTS
    - SAN ANTONIO, TX

    ALL THE DTS FROM 2007 TO 2012, HAVE A FAULTY 3RD BRAKE LIGHT ON THE TRUNK. THE LIGHT WORKS WHEN IT WANT TO AND THEY STOP LIGHTING WHEN IT WANTS TO.IT IS A FACTORY DEFECT.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - CONYERS, GA

    TAKATA INFLATORS: HEADLIGHTS ARE VERY DIM. CAN NOT SEE THE ROAD AT NIGHT. MANUFACTURES DEFECT MAY CAUSE AND ACCIDENT DUE TO POOR VISIBILITY AT NIGHT

    Source: NHTSA WEB SITE
  • 2005 CADILLAC SRX
    - NEWNAN, GA

    TURNING RIGHT OR LEFT OCCASIONALLY ''' SERVICE STABILITY SYSTEM '' WARNING COMES UP...STABILIZING ENGAGE CAUSING VEHICLE TO COME TO GRINDING STOP.........THIS HAPPENS WHILE VEHICLE IS MOVING.....'''STARTING ENABLED'' ''REMOVE KEY'' COMES ON ....CANNOT REMOVE KEY IMMEDIATELY ...MUST JUNGLE KEY SEVERAL TIMES THEN REMOVE IT... THIS HAPPENS BEFORE VEHICLE IS STARTED.... ON CITY STREETS....

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - DENISON, TX

    HEADLAMP ASSEMBLY LOST ITS SEAL. ALLOWED MOISTURE INSIDE WHICH SHORTED OUT LOW AND HIGH BEAM ON DRIVER SIDE. HAPPENED WHILE DRIVING AT NIGHT AND MADE IT DIFFICULT TO SEE. DEALER SAID IT WAS COMMON FOR THIS VEHICLE AND WOULD COST $1400 TO REPLACE THE HEADLAMP ASSEMBLY.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - WATERBURY, CT

    MY DIFFERENTIAL LOCKED UP , EVEN AFTER THE RECALL FOR THE PINION SEAL WAS COMPLETED. MY VEHICLE LOST CONTROL ON THE HIGHWAY.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - WESTLAND, MI

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO SUBURBAN CADILLAC OF PLYMOUTH (40475 ANN ARBOR ROAD, PLYMOUTH, MICHIGAN 48170, (734) 453-7500) WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN FAILED AND CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY TIMING BELT REPAIR. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC CTS
    - CLEVELAND, OH

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, SERVICE AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE REAR OF THE VEHICLE MADE NOISES. PATRIOT AUTO SALES IN CLEVELAND, OHIO WAS MADE AWARE OF THE FAILURES AND SCHEDULED A SERVICE APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC SRX
    - DUNN, NC

    TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE INOPERABLE. THE VEHICLE WAS TAKEN TO DORMAN CADILLAC GMC (1000 INTERSTATE DR, DUNN, NC) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - WHITEHOUSE, TX

    I PURCHASED MY 2011 CADILLAC SRX ON FEB. 3, 2018 AND SINCE HAVE HAD TO REPLACED THE ENTIRE HEADLAMPS ASSEMBLY 3 YES 3 TIMES WITHIN ONE MONTH OF HAVING THIS CAR. ALSO HAD TO REPLACE BACK DRIVERS SIDE HUB BECAUSE THE STABILITY LIGHT CAME ON AFTER HAVING IT ONLY 2 WEEKS. CAN NOT SEEING DRIVING AT NIGHT AND GM NEEDS TO DO A RECALL ON THESE LIGHTS BEFORE SOMEONE GETS KILLED BECAUSE OF IT!!!!

    Source: NHTSA WEB SITE