CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 CADILLAC SRX
    - GAHANNA, OH

    EXTERIOR FRONT LIGHTS ARE DANGEROUSLY DIM WHEN DRIVING AFTER DUSK AND INTO THE NIGHT TIME. IT IS VERY HARD TO SEE WHILE DRIVING. WHILE STOPPED I CHECKED THE LIGHTS TO SEE IF THEY WERE ON AND THEY WERE BUT WHILE DRIVING I HAVE TO RIDE WITH MY BRIGHT LIGHTS ON TO SEE. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT NOTHING LIKE THIS HAS EVER BEEN REPORTED BUT IT IS NOT TRUE. THEY ADJUSTED MY FRONT LIGHTS THINKING IT WAS THE BEAM BUT IT DID NOT HELP THIS SHOULD BE A RECALL SINCE THIS IS VERY DANGEROUS AND SOMEONE IS GOING TO GET KILLED.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - LAPEER, MI

    LOWBEAM LIGHTS ARE SO DIM THEY ARE NOT USABLE. MUST USE HIGH BEAMS TO DRIVE AT NIGHT. DEALER ADJUSTED LIGHTS AND REPLACED BULBS BUT DID NOT HELP. THEY SAID ENTIRE HEADLAMPS ASSEMBLIES WOULD NEED TO BE REPLACED AT EXTREMELY HIGH COST

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE EXT
    - VALENCIA, CA

    TAKATA RECALL - HAVE BEEN CONTACTING OUR DEALERSHIP SEVERAL TIMES SINCE RECEIVING THE RECALL NOTICE REQUESTING NEW AIRBAGS. THE DEALERSHIP HAS BEEN RESPONDING THAT THE RECALL IS STILL NOT REQUIRED, THAT THE MANUFACTURER WAS FIGHTING THE RECALL. WE HAVE EVEN STATED THAT WE WOULD LIKE TO PAY FOR THE REPLACEMENTS AND GET A REIMBURSEMENT LATER. HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE. ARE ON A WAITING LIST. SINCE WE WERE JUST WANTING OUR FREE REPLACEMENTS, WE WERE NOT TOO CONCERNED ABOUT THE BANKRUPTCY. HAD IT ON OUR CALENDAR FOLLOW UP BEFORE 2018. CHECKED THE WEBSITE TODAY, TURNS OUT THE DEADLINE WAS THE 27TH OF DECEMBER. WE DON'T WANT TO BE IN A LAWSUIT. WE JUST WANT OUR CAR TO BE SAFE. WE EVEN ASKED THAT OUR AIRBAGS BE DISCONNECTED UNTIL THE PARTS ARE AVAILABLE AND WERE TOLD THAT THIS IS NOT POSSIBLE. ANY HELP POSSIBLE? THANK YOU.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC CTS
    - ORMOND BEACH, FL

    FRONT HUB BEARINGS DAMAGED AT 77,000 MILE AND AGAIN AT 129,000 MILES. CADILLAC FORUM HAS MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME COMPLAINT

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - FORT WORTH, TX

    WHEN CAR WAS EXPOSED TO A HEAVY RAIN, BOTH HEADLIGHTS WENT OUT DUE TO WATER DRAINING INTO THE HEADLIGHTS. PER CLASS ACTION LAWSUITS AND CADILLAC FORUMS, THIS IS A WIDESPREAD PROBLEM. CADILLAC (GM) DOES NOT TAKE RESPONSIBILITY FOR THE ISSUE.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - MARLTON, NJ

    TAKATA RECALL--- I'VE RECEIVED A NOTICE THAT THE AIRBAGS WERE RECALLED AND POTENTIALLY HAZARDOUS, WHICH CAN RESULT IN DEATH. I'VE CONTACTED DEALERSHIP BUT WAS INFORMED THAT TAKATA HAS NOT YET GIVEN THEM THE REPLACEMENT PARTS TO REMEDY THE POTENTIAL DANGER. CAN YOU PLEASE CONTACT ME TO INFORM ME WHAT STEPS TO TAKE. MY AIRBAG RED LIGHT IS ILLUMINATED. I'M VERY CONCERNED

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - OXNARD, CA

    TAKATA RECALL I HAVE RECEIVED A RECALL FOR AIRBAGS IN MY VEHICLE I'M SCARED TO DRIVE MY VEHICLE ESPECIALLY WHEN MY KIDS ARE IN THE CAR. JUST TO KNOW THE AIRBAGS COULD COME OUT AT ANYTIME. I LOVE MY CAR BUT WOULD LIKE TO DRIVE IT KNOWING EVERYTHING IS OKAY AN WE ARE SAFE.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - LAVERGNE, TN

    "TAKATA RECALL"I RECEIVED A NOTIFICATION TO FILE A CLAIM. I CONTACT THE DEALERSHIP AND THEY SAID THAT I WOULD NEED TO CONTACT TAKATA AND HAVE THEM HANDLE IT.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - BELTON, TX

    HEADLAMPS HAVE BECOME SO DIM THEY ARE VERY DANGEROUS AND THE ONLY WAY TO DRIVE AT NIGHT IS WITH HIGH BEAMS WHICH IS ALSO NOT SAFE FOR OTHER MOTORIST. I DO NOT SEE ANY MOISTURE IN EITHER HEADLAMP AS OTHERS HAVE STATED. IN READING THE OTHER NUMEROUS COMPLAINTS THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND REPAIRED BY THE MANUFACTURER FOR A FAULTY AND DANGEROUS PRODUCT.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - DANDRIDGE, TN

    LOST BOTH LOW BEAM HEADLAMPS WHILE DRIVING HOME 12/22/2017. HAD TO TURN ON FOG LAMPS TO SEE. THIS WAS AFTER DEALER HAD MY VEHICLE 3 TIMES TO1)REPLACE RIGHT LOW BEAM BULB; 2) BALLAST; 3) IGNITER AND BALLAST. OVER $700 SPENT TO DATE AND EVIDENT NOW WITH BOTH LOW BEAMS OUT MORE WORK NEEDED TO REPAIR.

    Source: NHTSA WEB SITE