CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 CADILLAC ESCALADE- FAYETTEVILLE, NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING 45 MPH THROUGH A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE MEDIAN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE ANKLE, BACK, AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO CADILLAC OF FAYETTEVILLE (1637 SKIBO RD, FAYETTEVILLE, NC 28303 (910) 864-8599) WHERE THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC ESCALADE EXT- NORTH REDINGTON BEACH, FL
TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE EXT. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. DIMMITT CADILLAC OF ST. PETERSBURG (3333 GANDY BLVD D, PINELLAS PARK, FL 33781, (727) 493-5067) WAS CONTACTED AND STATED THAT THE FUEL CONTROL MODULE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,472.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC SRX- ST. MARTINVILLE, LA
WHEN I'M PARKING I GET MESSAGE TELLING ME IT IS NOT IN PARK, ALTHOUGH I PUT IT IN PARK. I HAVE TO DO IT TWO OR THREE TIMES FOR IT TO GET RIGHT. I PUT IT IN PARK AND IT TELLS ME ITS NOT IN PARK.
Source: NHTSA WEB SITE -
2017 CADILLAC XT5- RANCHO PALOS VERDES, CA
AFTER A HARD RAIN OR CAR WASH, THE DOOR LOCKS ARE RENDERED NON FUNCTIONAL BY USE OF THE FOB , OUTSIDE DOOR HANDLE LOCK BUTTON AND AUTOMATICALLY LOCKING WHEN PUT IN DRIVE. ALL DOORS WILL NOT LOCK / UNLOCK WITH THE ENGINE "ON" OR "OFF". THIS HAS OCCURRED MULTIPLE TIMES AND IS REPEATABLE. CONDITION CLEARS UP IF CAR IS LEFT PARKED FOR 6+ HOURS. SIMILAR COMPLAINT OCCURRED BEFORE BUT W/O WATER. THE ISSUE WAS FIXED BY THE DEALER "REPROGRAMMING".
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- MIAMI, FL
THE HEADLIGHTS HAVE BEEN DIM FROM THE TIME WE BOUGHT THE CAR, BUT HAVE BECOME DIMMER OVER THE PAST MONTHS. IT IS HARD TO SEE AT NIGHT ON A WELL LIT STREET AND JUST ABOUT IMPOSSIBLE ON A DARK NEIGHBORHOOD STREET. I AM AFRAID THAT THIS WILL LEAD TO AN ACCIDENT AND INJURY. THE PROBLEM IS GETTING WORSE. I FEEL THE NEED TO DRIVE WITH THE BRIGHTS ON ALL THE TIME NOW.
Source: NHTSA WEB SITE -
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2010 CADILLAC SRX- TROY, MI
I'VE TAKEN MY CAR SEVERAL PLACES & BEING TOLD SEVERAL FUEL INJECTORS ARE LEAKING INTO THE COMBUSTION CHAMBER. NUMEROUS MECHANICS, AMONG OTHERS, HAVE TOLD ME THIS CAN START A FIRE AT ANY TIME.
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- PEMBROKE PINES, FL
TAKATA AIRBAG INFLATORS RECALL WERE RECEIVED BY ME SINCE MAY 2016. I HAVE BEEN CHECKING WITH THE DEALERSHIP SINCE THEN AND AM TOLD THEY DO NOT HAVE THE PARTS OR ARE UNAWARE OF WHAT TO FIX AS NOTHING IS ON THEIR BULLETIN ADVISING THEM WHAT TO DO. I AM UNABLE TO GET THE RECALL SCHEDULED DUE TO THIS, AND AM CONCERNED THAT BY BEING UNABLE TO HAVE THE RECALL TAKEN CARE OF, PRESENTS A LIFE THREATENING SITUATION AND DAILY DANGER TO ME WITH DRIVING ON THE ROAD WITH DEFECTIVE AIRBAGS.
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- DUNEDIN, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER D(DIMMIT CADILLAC IN CLEARWATER, FL, 727-248-0218) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC SRX- GARDNERVILLE, NV
2004 SRX STABILITY SYS READY COMES ON AND THE STEERING PULLS LEFT OR RIGHT ABS LIGHT , BRAKE LIGHT , COMES ON NO ONE SEEMS TO KNOW WHAT IT IS OR WHAT TO DO HELP
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- KENOSHA, WI
WHEN I BOUGHT THE CAR IN NOVEMBER OF 2016 AND DROVE IT OFF THE LOT I'VE HAD NOTHING BUT PROBLEMS. TWO VEHICLES HAVE ALMOST HIT ME DUE TO THE LAG IN ACCERLATION. I'VE SPOKEN WITH MY DEALERSHIP SEVERAL OF TIMES ABOUT THIS ISSUE AND THEY DO NOT RESOLVE THE PROBLEM. THERE HAS BEEN A RECALL ON MY SUV AND I WAS TOLD IT WAS FIXED BUT I CAN'T FIND ANY SUPPORTING DOCUMENTS STATING IT WAS FIXED PROPERLY. I CURRENTLY GO THROUGH 13 MILES PER GALLON WHICH IS NOT NORMAL.
Source: NHTSA WEB SITE