CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CADILLAC ESCALADE
    - SAN DIEGO, CA

    TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO COURTESY CHEVROLET OF SAN DIEGO (750 CAMINO DEL RIO NORTH, SAN DIEGO, CA 92108, PHONE NUMBER: (619) 297-4321) WHERE IT WAS DIAGNOSED THAT THE MAIN ELECTRICAL FUSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC SRX
    - HONOKAA, HI

    HEADLIGHTS TOO DIM TO DRIVE AT NIGHT UNLESS HIGH-BEAMS ARE USED. TOOK TO DEALER AND THEY WANTED $1800 TO CHANGE BOTH HEADLIGHT ASSEMBLIES. APPARENTLY THE BULB REFLECTORS HAD DISCOLORED AND REDUCED THE LIGHT OUTPUT.

    Source: NHTSA WEB SITE
  • 2003 CADILLAC CTS
    - FOREST LAKE, MN

    ON THE MORNING OF 9/21/2017 I WAS IN A ACCIDENT. THE FRONT OF MY CAR ABOVE THE BUMPER WAS SMASHED IN THE ENGINE WAS PUSHED BK AND IS TIPPED. NOT ONE OF MY AIR BAGS WENT OFF IN THE ACCIDENT. MY SON WAS IN THE BACK SEAT OF MY CAR. BY THE AIRBAGS NOT GOING LOFF I COULD'VE DIED AND MY SON WOULD'VE BEEN MOTHERLESS.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - ROSENBERG, TX

    CAR WITH INTERMITTANT STARTING PROBLEMS. CAR WAS ABLE TO TAKE A JUMP BUT NO LONGER ABLE TO TAKE JUMPS. WENT TO START CAR AND KEY STUCK IN IGNITION, TEMP GAUGE AND GAS GAUGE NOT WORKING. SERVICE THEFT SYSTEM ON. THE VEHICLE IS UNABLE TO MOVE FROM DRIVEWAY. HAS TRIED BOTH CARS KEYS AND NO CHANGE. HAD BATTERY, ALTERNATOR AND STARTER CHECKED. ALL WERE FINE. CAR STILL STUCK.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC STS
    - FINDLAY, OH

    STARTED RECEIVING A CONSTANT, "SERVICE AIR BAG" WARNING MESSAGE AFTER 125,000 MILES. THE DEALER TOLD ME THE PASSENGER PRESENCE MODULE NEEDED REPLACED. IT WILL COST $1,000 FOR THE PART, LABOR, AND PROGRAMMING. NOW I READ ON THIS FORUM THAT THE SAME ISSUE WAS FOUND ON THE CTS MODEL AND IT WAS RECALLED BY THE MANUFACTURER, BUT NOT THE STS. IT'S DIFFICULT TO JUSTIFY PUTTING THAT MUCH MONEY IN AN OLDER VEHICLE.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - SACRAMENTO, CA

    SECURITY THEFT SYSTEM ACTIVATED AND WON'T TURN OFF CAUSING THE GAS METER AC UNIT POWER STEERING TO NOT WORK. TOOK IT TO THE GM DEALER AND THEY COULD NOT FIGURE OUT THE PROBLEM

    Source: NHTSA WEB SITE
  • 2012 CADILLAC ESCALADE
    - WEST CHESTER, PA

    WHILE TRAVELING ON THE HIGHWAY THE VEHICLE RANDOMLY LOST ELECTRICAL POWER, LIGHTS, DOOR LOCKS, EVERYTHING AND THE ENGINE UPSHIFTED INTO SECOND OR THIRD GEAR COMPLETELY ON ITS OWN, THEN REFUSED TO ACCELERATE. THE ELECTRICS WOULD COME BACK ON AND THEN GO OFF AGAIN. THE ELECTRONIC WENT COMPLETELY BERSERK AND PRESENTED A HUGE SAFETY ISSUE FOR MY WIFE, CHILDREN AND I.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC ESCALADE
    - SACRAMENTO, CA

    MY VEHICLE STOPPED UNEXPECTEDLY ON THE FREEWAY WHILE DRIVING. I HAD MY WIFE AND 3. KIDS IN THE CAR. I DRIFTED THEN PUT THE CAR IN PARK WHILE MOVING AND RESTARTED IT. MY WINDSHIELD WIPERS DO NOT STAY ON THEY WIPE ONCE THEN SHUT OFF.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC CTS
    - INDEPENDENCE, KY

    CAR MAKING CRACKING NOISE WHEN DRIVING AND TURNING STEERING WHEEL. GM REFUSES TO DO ANYTHING, CAR IS LIKE BRAND NEW 37,000 ORIGINAL OWNER.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC STS
    - EL PASO, TX

    RECALL.I AM AN ACTIVE DUTY SAILOR AND MISSING SEVERAL NOTICES OF THE INTIAL RECALL.....ENGINE REDUCTION OF POWER IN THE MIDDLE OF THE INTERSTATE...PREMATURE TIMING CHAIN WEAR REPROGRAM ENGINE CONTROL MODULE...WHILE DRIVING THE CAR COMPLETELY LOST POWER AND WOULD NOT GO OVER 15MPH....THIS HAPPENED ON A BUSY I-10 INTERSTATE...IS THERE AWAY TO REOPEN THIS RECALL.

    Source: NHTSA WEB SITE