CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 CADILLAC ESCALADE
    - UPPER MARLBORO, MD

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V38300 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 136,965. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC ESCALADE
    - OKMULGEE, OK

    TAKATA RECALL THE RECALL DECISION WAS TO BE MADE BY AUGUST IT IS NOW SEPTEMBER.... WHAT ARE THEY GOING TO DO?

    Source: NHTSA WEB SITE
  • 2015 CADILLAC SRX
    - MIAMI, TX

    -I WAS TRAVELING SOUTH ON FM , MILES NORTH OF MIAMI, TX WHEN A DEER RAN OUT IN FRONT OF ME. I STRUCK IT FRONT CENTER AND ONSTAR IMMEDIATELY CALLED FOR EMERGENCY SERVICES. FIRST THING I NOTICED WAS ONE OF THE AIR BAGS DEPLOYED AND AFTER PULLING OF THE ROAD AND COMING TO A STOP, I NOTICED A FIRE FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. I EXITED THE VEHICLE AND STILL ON THE PHONE WITH ONSTAR, MY CAR FULLY ENGULFED WITHIN 15 MINUTES. THE FIRE DEPARTMENT WAS ON SITE AFTER THE CAR WAS FULLY ENGULFED AND TOOK AN HOUR TO PUT OUT THE FLAMES. MY CAR WAS A TOTAL LOSS. NO ONE KNOWS WHY IT CAUGHT FIRE, WHAT CAUSED IT.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - NEW BRAUNFELS, TX

    OPENED REAR GATE HATCH AND REACHED INTO VEHICLE. REAR GATE ABRUPTLY STARTED CLOSING ON ITS OWN PINNING ME IN THE VEHICLE. HATCH WAS PRESSED AGAINST MY UPPER BACK AND UPPER RIGHT ARM AS I WAS TRYING TO GET OUT OF THE WAY. HATCH WOULD NOT STOP CLOSING AND CONTINUALLY KEPT BANGING MY BODY UNTIL I COULD SLITHER OUT FROM UNDERNEATH IT AND THEN IT FORCEFULLY SLAMMED SHUT. I AM A SENIOR FEMALE AND WAS PINNED FACED DOWN "VERY SCARY". I CALLED LOCAL CADILLAC DEALER AND BROUGHT THE VEHICLE IN WITHIN A HALF HOUR. THEY TOOK IT IN IMMEDIATELY, NO QUESTIONS ASKED AND REPLACED THE RIGHT STRUT. I INQUIRED IF THERE SHOULD BE ANY TYPE OF SAFETY FEATURES OR SENSORS TO PREVENT FROM HATCH CLOSING ON YOU AND THEY STATED NO. NEXT DAY LATER I AM VERY BRUISED AND SORE.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - ASTON, PA

    THE HEADLIGHTS ARE BOTH FULL OF MOISTURE AND THEY KEEP SHORTING OUT AND DON'T WORK ALLO THE TIME.I CALLED CADILLAZC DEALER AND THEY WANT $4500.00 TO REPLACE THEM.I CAN N OT GET AFTER MARKET HEADLIGHTS.THEY HAVE MOTORS IN THEM WHICH MOVE WHEN CAR TURNS.I HEARD THAT THERE IS A DEFECT IN IN THEM AN D GM HAS NOT SAID ANYTHING ABOUT IT .NOT SURE IF THIS IS GTRUE OR NOT BUT I CAN'T SEE THE PRICE TO REPLACE THEM AND IM DISABLED ,RETIRFED AND SOUN DS LIKE THE PRICE IS OUT OF THIS WORLD AND FEEL LIKE THEY ARE PRICE GOUGING!!!! TOOK THEM APART AN D DRIED THEM OUT BUT MOISTURE CAME RIGHT BACK IN BOTH HEADLIGHTS AGAIN.CAN NOT SEE ANY DEFECTS IN LIGHTS BUT MOISTURE IS STILL GETTING IN AND CAUSING LIGHTS NOT TO WORK.BEEN DRIVING AROUND WITH FOG LIGHTS BUT I NO THIS IS NOT SAFE AND SOMETHING IS WRONG FOR BOTH LIGHTS TO FILL UP WITH MOISTURE.CADILLAC DEALER (HILL CADILLAC IN NEWTOWN SQUARE PA SAID THEY ARE NOT COVERED UNDER EXTENDED WARRANTY AND CAR ONLY HAS 50,000 PLUS MILES ON IT AND HEADLIGHTS FILL UP WITH MOISTURE AND SHORT OUT.THE PRICE TO REPLACE THEM IS OUTRAGIOUS AND HEARD THAT STILL MIGHT NOT CORRECT IT????

    Source: NHTSA WEB SITE
  • 2008 CADILLAC CTS
    - SULPHUR, LA

    MY CAR WON'T HOLD A CHARGE. I BUY A NEW BATTERY AND THE CAR SAYS BATTERY SAVER MODE ACTIVATED. THE BATTERY WILL BE DEAD BY MORNING OR IF I TAKE IT DOWN THE ROAD THE VOLTAGE WILL START DROPPING BEFORE I GET HOME. WHEN I SAY DOWN THE ROAD I MEAN LESS THEN A 2 MILES. AFTER I TURN MY CAR OFF IT WON'T START BECAUSE THE BATTERY VOLTAGE WILL BE TO LOW. I'VE HAD THE BATTERY AND ALTERNATOR CHECK BOTH ARE FINE. CHECKED TO SEE IF THEIR MIGHT BE LIGHTS LEFT ON, BUT NOPE NOT EVEN THE TRUCK LIGHT. SO I'M AT MY END WITH THE CAR, IT'S A $30,000 CAR THAT I CAN'T EVEN DRIVE. THAT'S A LOT OF MONEY FOR A YARD ORNAMENT.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - KILLEEN, TX

    TAKATA RECALL THE MESSAGE 'LOW OIL PRESSURE, STOP ENGINE' COMES ON WHEN EVER I AM AT A STANDSTILL TOO LONG. THE DEALERSHIP HAS SAID TO START WITH A NEW OIL PUMP AND GO FROM THERE, BUT I COULD NEED A NEW ENGINE. BASED ON A FORUM I FREQUENT ABOUT ESCALADES, IT SEEMS ESCALADE MODELS 2007-2011 ARE HAVING THIS SAME ISSUE. IF GM IS AWARE THAT THIS IS AN ONGOING ISSUE WITH THESE SPECIFIC YEAR MODELS, MAYBE THEY NEED TO DO A RECALL.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC CTS
    - DINGMANS FERRY, PA

    TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING NOISE AND THE WHEELS MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO FAULKNER CHEVROLET (298 STOKE PARK ROAD BETHLEHEM, PA 18017 (866) 457-4666) FOR ROUTINE INSPECTION. THE MECHANIC DIAGNOSED THAT THE TWO FRONT WHEELS AND REAR DRIVER'S SIDE WHEEL WERE BENT DUE TO DEFECTIVE ALUMINUM. THE WHEELS WERE NOT REPLACED. THE MANUFACTURER STATED THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *BF CONSUMER STATED BRAKE LINE- NOT SNAPPED IN PROPERLY AS PER REPAIR. THE TIRES WERE FOUND 3 OUT OF WHEEL PHYSICALLY BENT, AFTER INSPECTION OF A RUMBLE NOISE ON THE RIGHT FRONT WHEEL WHILE DRIVING. UPDATED 7/17/18*JB *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC CTS
    - ANCHORAGE, AK

    TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WERE CRACKS IN THE BEARING ON THE DRIVE TRAIN, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS STILL BEING DIAGNOSED. THE LOCAL DEALER (ALASKA SALES AND SERVICE ANCHORAGE, 1300 E 5TH AVENUE, ANCHORAGE, AK 99501) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC CTS
    - RICHMOND, VA

    CODE P0430 CAM OR CRANK SHAFT POSITION CENSOR. TIMING CHAIN ISSUE CAUSED BY MANUFACTURE DEFECTION. REAR DRIVER SIDE PASSENGER SEAT BELT NOT WORKING PROPERLY. AND LEAKING MOON ROOF

    Source: NHTSA WEB SITE