CADILLAC Complaints

I PURCHASED A 2013 SRX USED IN JANUARY OF 2017 AND ON SEVERAL OCCASIONS TODAY BEING THE LATEST, AFTER COMING TO A COMPLETE STOP AT 4-WAY INTERSECTIONS, WHEN I TRY TO PRESS THE GAS PEDAL AND MOVE INTO THE INTERSECTION THE CAR COASTS WITHOUT POWER AND LEAVES ME STRANDED FOR A FEW SECONDS. WITH THE GAS PEDAL PRESSED ALL THE WAY TO THE FLOOR THE VEHICLE ALL OF A SUDDEN BOLTS FORWARD CAUSING THE VEHICLE "PEEL OUT". BEING STRANDED IN THE INTERSECTION IS SCARY AND I AM AFRAID I WILL BE HIT. THIS IS A SAFETY CONCERN, BUT IT DOES NOT HAPPEN ON A CONSISTENT BASIS FOR THE DEALERSHIP TO LOCATE THE PROBLEM. I SEE ON THE INTERNET SEVERAL OTHER CONCERNS THAT SOUND VERY SIMILAR TO THIS.

TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE DEALER WAS CONTACTED (ORR CADILLAC, SHREVEPORT, LA 71105, 318-798-7250) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

SAFETY HAZARD: DEFECTIVE PIRELLI TIRES; PZERO NERO; WITHIN A TIMEFRAME OF ONLY 15K MILES 5 PZERRO NERO TIRES NEEDED REPLACING DUE TO TIRE PULLING AWAY FROM RIM, THEN BULGING AND FINAL SIDEWALL WOULD BLOW OUT. REGARDLESS, IF THE CAR IS IN MOTION OR STATIONARY THIS WILL OCCUR WITH EACH TIRE. FIRST 3 TIRES WERE COVERED UNDER THE EXTENDED WARRANTY THAT I PURCHASE WITH PIRELLI. TIRE 4 & 5 WAS REJECTED TO BE REPLACED BY PIRELLI UNTIL THE TIRES ACTUALLY BLOW OUT. TWO VERY LARGE BULGES IN THE FRONT & REAR DRIVERS SIDE TIRES. MY CAR WAS AT THE DEALERSHIP FOR SERVICE (CUE WAS REPLACED MALFUNCTIONED) AND I WAS NOTIFIED THAT PIRELLI REJECTED REPLACING THE TIRES EVEN THOUGH I PURCHASED THE WARRANTY. I REFUSED TO DRIVE THE CAR OUT OF THE DEALERSHIP WITH 2 TWO TIRES THAT HAVE A BULGE AT THE SIDEWALL READY TO BLOW OUT AT ANYTIME. THE DEALERSHIP PROVIDED ME A LOANER CAR WHILE I FILED A COMPLAINT WITH GM CONCERNING THESE DEFECTIVE TIRES THAT ARE ON THESE CADILLAC'S. GM'S CUSTOMER SERVICE TEAM IS MANAGED POORLY TO SAY THE LEAST. I GOT A CASE# 8-3230449470 AND I WAS TOLD THERE WILL BE RESOLUTION WITHIN 48 HRS, THAT WAS ON AUG 31, 2017. IT IS NOW SEPT 7, 2017 AND I HAVE NOT HEARD FROM THE TEAM AND IT IS NOT RESOLVED. MY CAR STILL REMAINS AT THE DEALERSHIP UNABLE TO DRIVE. SINCE I DID NOT RECEIVE ANY SERVICE FROM THE CUSTOMER SERVICE TEAM I RAISED THE ISSUE TO THE GM EXECUTIVE SERVICE TEAM. ANOTHER CASE# 8-3253040006. I ADVISE THE TEAM OF THE SAFETY HAZARD OF THESE TIRES. I WILL NOT ENDANGER ANY OF MY PASSENGERS OR ANYONE ON THE ROAD WITH THESE DEFECTIVE TIRES THAT WILL BLOW WITH LESS THAN 3K ON THEM. I HAVE RESEARCHED THESE TIRES AND CUSTOMER COMPLAINTS ALL OVER THE INTERNET. INNOCENT PEOPLE ARE DRIVING ON THESE TIRES ON THE EXPRESSWAY GOING 85 MPH NOT KNOWING THAT A TIRE OR TIRES WILL HAVE A SIDEWALL BLOW OUT. I HAVE TAKEN A STAND WITH GM BY NOT DRIVING MY CAR.PLEASE RESEAR

STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.

PURCHASED CAR 1 YEAR AGO AND CANT DRIVE IT WHEN ITS DARKOUT DUE TO POOR HEADLIGHT VISABILITY ON LOW BEAM, HIGHBEAMIS REALLY GOOD, LOW BEAM IS LIKE YOU DONT HAVE HEAD LIGHTS ON. DROVE IT AT 5 AM AND ALMOST WRECKED TWICE NOT BEING ABLE TO SEE THE ROAD WHERE I WAS DRIVING. SECOND ISSUE THERE WAS A RECALL FOR BUT IT CAME UP THAT I HAD NO RECALLS AT THIS TIME. NHSTA 14132 GM 14132. DOES NOT DO THIS ALL THE TIME BUT FREQUENTLY LIKE THIS AM WHEN I WAS DRIVING IT, HAS DONE THIS ALSO SINCE I BOUGHT CAR A YEAR AGO.

OUR VEHICLE WAS STATIONARY IN THE DRIVEWAY OF OUR HOME. IN THE MIDDLE OF THE NIGHT THE VEHICLE CAUGHT ON FIRE AND EXPLODED MULTIPLE TIMES. FIRE REPORT/INVESTIGATION LIST CAUSE AS UNKNOWN.

TRANSMISSION SHIFT LEVER POSITION INDICATOR NOT ILLUMINATED. GM RECALL # 05023. I CALLED GM # 866-982-2339. THEY STATED MY VEHICLE NOT INCLUDED IN RECALL. WOULD LIKE TO KNOW WHY AND HAVE THE INSTRUMENT PANEL CLUSTER REPROGRAMED AT NO CHARGE TO ME. I CAN'T TELL WHAT GEAR THE VEHICLE IS IN AND THIS IS NOT SAFE.

CAR SHUTS DOWN WHILE DRIVING ON FREEWAY/AND CITY LEAVING ME TO HAVE TO PUT IT IN NEUTRAL TO START BACK UP. WHILE CAR IS ROLLING .

JUST PURCHASED CAR ON 8/29. CAR HAS SEVERAL SERIOUS DEFECTS MECHANIC CHECK.TRANSMISSION IS DRAGGING WHILE IN MOTION UPCLIMB. IM MOTION, VEHICLE SHAKES AND CAN NOT STEER. THERE ARE ALSO SEVERAL OPEN RECALLS ON THE VEHICLE THAT I WAS NOT AWARE OF AT TIME OF PURCHASE.

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. AFTER SHIFTING THE VEHICLE INTO THE REVERSE POSITION, THE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED TWO DAYS PRIOR TO THE FAILURE. THE CONTACT RECEIVED MINOR PAIN, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE WORDEN-MARTIN BUICK GMC DEALER (1404 N DUNLAP ST, SAVOY, IL) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.