CADILLAC Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN TAKING TURNS, EITHER LEFT FOR RIGHT, THE DRIVER SEAT MAKES CLICKING NOISES AND THERE IS A FEEL OF THE SEAT SHIFTING TO THE SIDE. THIS IS VERY PREVALENT WHEN GOING THRU ROUND ABOUTS. AT TIMES WHEN THE VEHICLE IS PARKED AND DRIVER REACHING TO CLOSE DRIVER DOOR THE SAME PROBLEM IS APPARENT.

MOISTURE IN DRIVERS SIDE HEADLIGHT DUE TO BROKEN SEAL. MANUFACTURER/DEALER KNOWN ISSUE WITH THESE VEHICLE'S CAUSING DIFFICULTY SEEING AT NIGHT WHICH IS A SAFETY HAZARD. NEW HEADLAMPS BURN OUT PREMATURELY AND CAN HAPPEN AT ANYTIME UNEXPECTEDLY. ALSO, STABILITY CONTROL LIGHT RANDOMLY COMES ON, ABS LIGHT ALWAYS ON.

WHILE TURNING INTO A PARKING SPACE AT A VERY LOW SPEED MY ENGINE BY ITSELF ACCELERATED VERY FAST AND I IMMEDIATELY PUT MY FOOT ON THE BRAKE BUT THIS DID NOT STOP THE CAR SO I PUT IT INTO REVERSE AND KEPT MY FOOT ON BRAKE THE CAR CONTINUE TO ACCELERATE VERY FAST BUT EVENTUALLY STOPPED. MY CAR WAS TOTALLED AS IT HIT THE CAR IN FRONT OF ME WHICH HIT THE CAR ON IT SIDE WHEN I WAS GOING FORWARD, WHEN IT WAS IN REVERSE I DID NOT HIT ANY CARS. LUCKILY NO ONE WAS IN THE CARS I HIT AND I DID NOT GET HURT. THERE WAS A WITNESS WHO SAW MY BRAKE LIGHTS ON WHEN MY CAR WAS OUT OF CONTROL ACCELERATING.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WITH NORMAL EVERYDAY DRIVING HE BECAME AWARE OF AN ISSUE WITH THE FRONT SUSPENSION ON THE VEHICLE. THE CONTACT WAS CONCERNED THAT WITHIN 46,000 MILES OF DRIVING THE VEHICLE, THAT THE TIRES HAD TO BE REPLACED TEN TIMES. THE VEHICLE WAS TAKEN TO COULTER CADILLAC TEMPE (LOCATED AT 7780 S AUTOPLEX LOOP, BUILDING 200, TEMPE, AZ 85284, (480) 305-0876) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE SUSPENSION WAS INSTALLED INCORRECTLY OR THAT THERE WAS A DEFECTIVE FRONT SUSPENSION. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,077.

#1 I HAVE PROBLEM VIEWING THRU WINDSHIELD BECAUSE LIGHT BEIGE DASHBOARD REFLECTING ONTO THE INSIDE OF THE WINDSHIELD (SUN GLARE)... #2 I HAVE HARD TO SEE REARVIEW WHEN BACK UP BECAUSE TOO DIM BACKUP LAMPS...

AIR CONDITIONING STOPPED WORKING IN MAY 2017. CALLED THE DEALERSHIP AND THEY TOLD ME THAT THERE WAS A HIGH NUMBER OF CARS COMING BACK WITH THE SAME PROBLEM- ASKED ME TO COME IN SO THEY COULD ASSESS. CAME IN- 20 MINUTES LATER- THEY INFORMED ME THAT MY ISSUE WAS THE SAME. CONDENSER WAS OUT. PART WAS BACK ORDERED. I'VE NOW WAITED FOR 8 WEEKS AND THE PART IS STILL BACK ORDERED AND GM IS REFUSING TO GIVE US AN ETA WHEN ITS AVAILABLE. DRIVING WITH NO AC DURING THE SUMMER IN HIGH TEMPS AND ON THE FREEWAYS HAS NOW AGGRAVATED MY DAUGHTERS ALLERGIES AND SHE IS NOW ON MEDICATION. CAN'T SEEM TO GET ANY ANSWER FROM GM AND ITS NOT JUST ME.

PASSENGER SIDE REAR WINDOW ROLLS DOWN ON ITS OWN IN RAIN, CAR WASH. SUNROOF HAS LOUD WIND NOISE. WINDOW GOES DOWN WHILE ON AND DRIVING.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE OPERATING THE VEHICLE, THE ODOR OF BURNING OIL WAS PRESENT. WHILE PARKED, THE CONTACT NOTICED OIL LEAKING UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER (BUD DAVIS CADILLAC LOCATED IN MEMPHIS, TENNESSEE) WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKETS AND SEALS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.

I WAS DRIVING THE CAR DOWN THE HIGHWAY AND THE LOW OIL PRESSURE WARNING LIGHT CAME ON AND WENT OFF. I DROVE IT FOR 5 MORE MINUTES AND THE LIGHT CAME ON AGAIN AND THE CAR COMPLETELY SHUT OFF ON ME AS I WAS DRIVING. THE CAR HAS 109,000 MILES AND WAS MAINTAINED REGULARLY. I TOOK IT TO MY MECHANIC AND HE TOLD ME EITHER THE ENGINE NEEDS TO BE REPLACED OR REBUILT COSTING ME ANYWHERE BETWEEN $5000 AND $7000. NEEDLESS TO SAY I AM VERY DISAPPOINTED BY THIS AND WAS TERRIFIED THAT THE CAR COMPLETELY SHUT OFF ON ME ON THE HIGHWAY.