CADILLAC Complaints

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE AND THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,400.

THE VEHICLES TIMING CHAIN IS STARTING TO GO I WAS INFORMED THAT THERE WAS A BULLETIN PUT OUT BASICALLY A EXTENDED WARRANTY FOR 10 YEARS I WAS STATIONED IN GERMANY FOR 2 YEARS AND THE PROBLEM STARTED THREE MONTHS BEFORE I WAS SUPPOSED TO LEAVE I CALLED GM IN THEY TELL ME THE WARRANTY HAS ENDED IM WITHIN THE TIME PERIOD UNDER TEN YEARS AND WELL UNDER THE MILEAGE BUT THEY SAY IT ENDED APRIL OF 2017 AND IT IS NOW JUNE OF 2017 WHY HASN'T THIS BEEN MADE A RECALL INSTEAD OF A EXTENDED WARRANTY I WAS PROUD TO OWN IN HAVE A CADILLAC THE GERMAN PEOPLE LOVED IT BUT IM GOING TO SWITCH OUT OF THIS TO A GERMAN BRAND ITS SAD THAT GM IS NOT EVEN STANDING BEHIND THERE PRODUCT WITH ALL OF THESE PROBLEMS I GOGGLED CADILLAC AND ALL I SEE IS THIS TIMING CHAIN PROBLEM

THE HEADLIGHT FAILED ON OUR VEHICLE DUE TO MOISTURE INSIDE THE LIGHT. APPARENTLY, GM KNOWS ABOUT THIS DEFECT AS IT IS A COMMON COMPLAINT. HOWEVER, CADILLAC WANTS $2000 TO FIX THIS HEADLIGHT WHICH I SEE AS A SAFETY CONCERN, ESPECIALLY IN FLORIDA WHERE MOISTURE CAN ACCUMULATE INSIDE AN IMPROPERLY SEALED HEADLIGHT. IF BOTH BALLASTS FAIL, IT WOULD LEAVE THE DRIVER WITHOUT ANY HEADLIGHTS AT NIGHT. THIS HEADLIGHT FAILED DURING A HEAVY RAINSTORM IN FLORIDA AT NIGHT, LEAVING US WITH ONLY ONE HEADLIGHT.

DISPLAY "SERVICE BRAKE ASSIST" TRACTION CONTROL & BRAKE LIGHT WARNING ON DASH....LOW SPEED BRAKE PEDAL VIBRATES AND LESSENS STOPPING ABILITY (ANTI LOCK ACTIVATES) CAUSES VEHICLE INABILITY TO STOP AT LOW SPEEDS......MANY BLOGS STATING SAME CONDITION WITH REPLACEMENT OF ALL BRAKE FUNCTION PARTS WITH NO CURE....HAS OCCURED ON AND OFF FOR LAST YEAR

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE BRAKES, WHICH SOLELY ADDRESSED THE CADILLAC CTS-V MODELS. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT STATED THAT THERE WAS THE PRESENCE OF A LEAK IN THE REAR OF THE VEHICLE. WITHOUT WARNING, THE BRAKE LINES FRACTURED. THE VEHICLE WAS INSPECTED AND THE INDEPENDENT MECHANIC FOUND PREMATURE RUST, CORROSION, AND A FRACTURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS CURRENTLY UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

I OPENED THE POWER TAILGATE WITH MY REMOTE CONTROL AND REACHED INTO THE CAR TO GET SOME ITEMS OUT OF THE BACK. INSTEAD OF STAYING IN THE UP POSITION, THE TAILGATE CAME DOWN ABOUT 12 INCHES AND THEN BACK UP AND THEN HEADED DOWNWARD ONTO MY BACK. I AM 6 FOOT, THREE INCHES AND HAD ALL I COULD DO TO KEEP IT FROM CRUSHING ME. I MANAGED TO DUCK AND PULL OUT BEFORE IT SLAMMED DOWN. IF IT WOULD HAVE BEEN MY MUCH SMALLER WIFE, SHE VERY WELL COULD HAVE BEEN INJURED. I WAS PARKED AND IN A PARKING LOT. SINCE THEN, I HAVE TRIED IT SEVERAL TIMES AND IT CONTINUES TO DO THE SAME THING RENDERING IT TOTALLY USELESS.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE IGNITION SWITCH WAS STUCK IN THE RUN POSITION. ADDITIONALLY, THE ANTI-LOCK WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (ST CLAIRE CADILLAC LOCATED AT 3737 STEVENS CREEK BLVD SANTA CLARA, CA 408 244-1000), BUT WAS NOT REPAIRED BECAUSE THERE WAS ANOTHER FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT LEASED A 2014 CADILLAC SRX. THE CONTACT WAS CONCERNED THAT THERE WAS A DESIGN FLAW IN THE SHIFTING LINKAGE OF THE VEHICLE, WHICH COULD CAUSE THE VEHICLE TO IDLE BETWEEN THE PARK AND REVERSE GEARS. THE CONTACT STATED THAT THE VEHICLE COULD ALSO INADVERTENTLY SHIFT BETWEEN PARK AND REVERSE, WHICH CAUSED THE VEHICLE TO LUNGE FORWARD UNINTENTIONALLY. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE VEHICLE FAILED TO SELECT THE CORRECT GEAR. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL IN ATTEMPT TO MOVE THE VEHICLE WHEN THE REVERSE GEAR ENGAGED. THE VEHICLE CRASHED INTO THE NEIGHBOR'S FENCE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO HOEHN CADILLAC (LOCATED AT: 5334 PASEO DEL NORTE, CARLSBAD, CA 92008) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER STATED THAT THE VEHICLE OPERATED AS INTENDED AND THERE WAS NO DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT INFORMED THE DEALER (CLAUDE NOLAN CADILLAC) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 8/2732696074. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/29/17*LJ *CN

INTERMITTENTLY MY ELECTRONIC PANEL WILL SHUT DOWN AND NO ELECTRONIC FUNCTIONS WILL OPERATE. TYPICALLY THEY WILL RETURN POWER IN ABOUT AN HOUR OR LESS. THERE HAS BEEN A TIME IN THE LAST 15 DAYS THAT THE POWER DID NOT RETURN AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. TURNS OUT THAT RESULTED IN A FUSE REPLACEMENT FOR $125. THE EMERGENCY FLASHERS WILL RANDOMLY COME ON AND THE DEALER WOULD NOT COVER IT UNTIL I CALLED GM HEADQUARTERS AND THEY GOT THE DEALER TO COVER IT UNDER A NOTICE ISSUED FOR THE VEHICLES OF MY TYPE BUT NOT MY VIN NUMBER. MY BRAKES SQUEAK FREQUENTLY BUT THE DEALER TELLS ME THAT IS NORMAL BUT WILL NOT TELL ME IF THE RECALL HAD BEEN FIXED FOR THAT ITEM. MY BRAKE LIGHTS AND FLASHERS WILL COME ON WHEN I AM DRIVING, STARTING THE CAR OR PARK THE CARE AND LEAVE IT FOR SOME TIME. THIS HAPPENS LIKE THE ELECTRICAL SYSTEM SHUTDOWN, WITHOUT ANY WARNING, IN ALL SEASONS, DURING ALL TIMES OF THE DAY OR NIGHT, AFTER EXTENDED OR SHORT DURATION TRIPS. THERE IS NOTING I HAVE FOUND TO HELP ME PREDICT THE OCCURRENCES AND LATELY I DON'T DRIVE IT FOR FEAR OF BEING STRANDED UNLESS I AM ALONE. SINCE THE DEALER CAN NOT DUPLICATE THE ISSUE THEY ARE NOT WILLING TO REPAIR IT AND WANT ME TO PAY $600 TO HAVE THE BODY CONTROL MODULE REPLACED IN HOPES THAT WILL CLEAR UP THE PROBLEMS.