CADILLAC Complaints

THE TAIL GATE WILL OPEN WHEN THE BUTTON IS PRESSED BUT UNEXPECTEDLY FALLS STRIKING ANYONE IN THE HEAD WHEN PUTTING SOMETHING IN THE BACK END OR TAKING OUT OF THE BACKEND. BECAUSE THE STRUTS FAIL THAT HOLD THE GATE OPEN. THIS IS THE SAME TYPE OF RECALL AS 15V415000 THAT WAS ISSUED 6/30/2015 FOR THE GMC ACADIA, CHEVY TRAVERSE, SATURN OUTLOOK, BUICK ENCLAVE THAT WAS MANUFACTURED DURING THE SAME PERIOD AS THE SRX. THIS STARTED LAST YEAR BUT THE DEALER SAID I WOULD HAVE TO TAKE CARE OF IT EVEN THOUGH IT FAILED FAIRLY EARLY IN THE CARS LIFE.

DRIVING VEHICLE ON HWY 408 (EAST WEST EXPY) ON FRIDAY AFTERNOON AROUND 5PM ON 6.23.17, AND FRONT PART OF THE PANORAMIC SUNROOF SHATTERED. I HEARD WHAT SOUNDED LIKE AN EXPLOSION COMING FROM TOP OF CAR. PULLED OVER AND SAW THAT THE OUTISDE GLASS OF THE FRONT PART OF THE SUNROOF HAD SHATTERED WITH GLASS COMING INTO MY DRIVER SIDE AS WELL AS I AM SURE THE REMAINING GLASS SHATTERED TOWARDS OUTSIDE. I DO NOT UNDERSTAND HOW THIS COULD HAPPEN WHILE DRIVIING UNDER NORMAL CIRCUMSTANCES. THE EXPERIENCE WAS SHOCKING AND FRIGHTENING. I WAS GLAD THERE WERE NO PASSENGERS WITH ME. I WENT TO MASSEY CADILLAC LOCATED ON ORANGE BLOSSOM TRAIL IN ORLANDO. I WANT THIS DOCUMENTED BY THE DEALER AND URGING FOR A SOLUTION TO THIS SITUATION. THERE WERE NO OBJECTS COMING FROM ABOVE THAT HIT THE SUNROOF. IT WOULD HAVE HAD TO BE, IN MY OPINION SOMETHNG VERY VERY HEAVY! THE DEALER SERVICE REP STATED THAT I COME BACK ON MONDAY, 6.26, 17 TO SEE WHAT IS DECIDED ON THE MATTER. THIS IS A SAFETY ISSUE THAT COULD HAVE ENDED TRAGICALLY. I DEPEND ON MY CAR FOR BUSINESS .

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE REVERSING AT 3 MPH IN THE RAIN, THE CONTACT NOTICED THAT THE BACKUP CAMERA DISPLAY FAILED AND THE TAIL LIGHTS FLICKERED AND BLINKED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS OR CAMPAIGNS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THE CADILLAC CUE SYSTEM IS NOT RESPONDING,IT IS COMPLETELY FROZEN. I AM NOT ABLE TO CONTROL THE CLIMATE NOR HOT OR COLD, NOT ABLE TO DEFROST MY CAR. THE SCREEN DEFECT CAN CAUSE OR COULD LEAD TO THE LOSS OF VENTILATION CONTROL FUNCTIONALITY. THIS IS DANGEROUS AND MOST CERTAINLY A SAFETY ISSUE. THE ISSUE OCCURRED WHEN CAR WAS STATIONARY AS I WAS TURNING MY CAR ON TO HEAD HOME FROM WORK I NOTICED THE SCREEN WAS NOT FUNCTIONING.

IT WAS A 93 DEGREE TEMPERATURE DAY AND THE CUE SYSTEM INTERNALLY CRACKED WHILE PARKED OUTSIDE MY WORK OFFICE AND DELAMINATED CAUSING ME TO BE UNABLE TO USE TEMPERATURE CONTROLS OR DEFROST TEMPERATURES AT TIMES. IT ONLY OCCASIONALLY WORKS BUT VERY RARELY

BAD GASKETS ON THE HEADLIGHTS AND OVER TIME THEY LEAK AND THE HEADLIGHTS BECOME DULL.

I PURCHASED THIS CAR 15MAR16 FROM DUBLIN CADILLAC IN DUBLIN, CA. THE DRIVER SIDE BLIND SPOT DETECTION WAS NOT WORKING. I TOOK THE CAR BACK AND THEY CONFIRMED IT WAS NOT WORKING CORRECTLY, BUT TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT AND THAT "I WOULD JUST HAVE TO LIVE WITHOUT IT". SINCE THIS IS A SAFETY FEATURE, I THOUGHT THEY SHOULD HAVE CORRECTED IT UNDER WARRANTY. THEY HAVE REFUSED, SO I AM BRINGING THIS TO YOU ATTENTION AND REQUESTING HELP TO GET IT WORKING CORRECTLY. I HAVE HAD TWO CLOSE CALLS DUE TO THIS PROBLEM. THE DEALER IS DUBLIN CADILLAC, 4200 JOHN MONEGO COURT,DUBLIN, CA.

TAMARA RECALL. SERVICE AIRBAG LIGHT IS ON. DEALER SAID THEY CAN NOT FIX THE RECALLED ITEM BECAUSE THE MANUFACTURER IS NOT PROVIDING THE REPLACEMENT PART. HELP!

THIS VEHICLE HAS HAD THOUSANDS OF COMPLAINTS ABOUT ECM RELATED PROBLEMS. EVERY COMPLAINT IS THE SAME. THE COMPUTER CAUSES THE TEMP GAUGE, FUEL GAUGE TO STOP WORKING, THE TC LIGHT & ANTITHEFT LIGHTS TO COME ON, AND THE KEY BEING STUCK IN THE IGNITION. IT RENDERS THE CAR UNDRIVEABLE BECAUSE THE TEMP & FUEL GAUGES STOP WORKING. I HAVE RESEARCHED THIS AND THERE HAS BEEN THE EXACT SAME ISSUE WITH THOUSANDS OF CARS!!! WHEN I CONTACTED CADILLAC ABOUT THIS THEY SAID I WOULD HAVE TO PAY HUNDREDS OF DOLLARS FOR A DIAGNOSES FEE. I TOLD THEM THAT THIS IS OBVIOUSLY A DEFECT WITH POOR DESIGN AND/OR BAD PARTS. I HAVE INCLUDED JUST ONE OF MANY LINKS THAT OWNERS HAVE HAD WITH THIS MODEL OF CAR. THIS MODEL NEEDS TO BE RECALLED AND CADILLAC NEEDS TO FIX THIS ONGOING PROBLEM!! HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CADILLAC-CTS/T0O6TKB3DQGANK509/P3 THIS IS SO WRONG THAT THEY HAVE RECEIVED THOUSANDS OF COMPLAINTS FOR THE EXACT SAME PROBLEM I MENTIONED ABOVE AND HAVE DONE NOTHING TO FIX IT!!!!

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO REVERSE AND HAD DIFFICULTY STOPPING. THE VEHICLE WAS TAKEN TO CAPITOL CADILLAC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE DUE TO A LEAK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WOULD BE AT HIS EXPENSE. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED BY THE DEALER OF ANY TRANSMISSION ISSUES, EVEN THOUGH THE MANUAL STATED THAT THEY WERE SUPPOSED TO CHECK. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.