CADILLAC Complaints

THE BRAKE LINES IN MY 2009 CADILLAC DTS ARE COMPLETLY CORRODED,TO THE POINT THAT THEY ARE LEAKING AND NEED TO BE REPLACED. I NEVER EXPECTED TO SEE PLAIN STEEL BRAKE LINES IN A CADILLAC, THEY SHOULD HAVE BEEN STAINLESS STEEL AT A MINIMUM. IN MY OPINION THIS IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. THE EXHAUST SYSTEM IS STAINLESS STEEL AND IS NOT NEEDED TO STOP THE CAR. I BET HONDA HAS STAINLESS STEEL BRAKE LINES. NO WONDER THAT MORE AND MORE PEOPLE ARE BUYING FOREIGN CARS.

ON THURSDAY 18 MAY 2017, WHILE DRIVING NORTH ON INTERSTATE 405 IN HEAVY TRAFFIC AT NORMAL SPEEDS, THE ENGINE BEGAN TO MISS OUT; AND THE BRAKES LOST POWER ASSIST. THE PROBLEMS PERSISTED AND WORSENED, SO I EXITED THE FREEWAY TO SURFACE STREETS AND BEGAN THE TRIP BACK SOUTH ON INTERSTATE 405 TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS AND REPAIR. WHEN STOPPED ON SURFACE STREETS (AND ON THE FREEWAY), IT WAS NECESSARY TO SHIFT TO NEUTRAL AND ADD FUEL TO THE ENGINE TO KEEP IT RUNNING. ALSO, IT WAS NECESSARY TO APPLY EXTRA STRONG PRESSURE ON THE BRAKE PEDAL BECAUSE OF THE LACK OF POWER ASSIST. AFTER ARRIVING AT THE DEALER AND SHUTTING OFF THE ENGINE, THE MECHANIC COULD NOT GET THE ENGINE TO RESTART. AFTER EXTENSIVE EXPOSURE OF ENGINE INTERNAL PARTS, DEALER DIAGNOSIS WAS THAT A ROCKER ARM HAD BROKEN AT ONE OF THE CYLINDERS, RESULTING IN DEBRIS FALLING THROUGH THE VALVE OPENING INTO THE CYLINDER AND SCORING THE VALVE SEAT AND THE PISTON. THE DEALER RECOMMENDED REPLACING THE ENGINE. -- AT THAT TIME, THE VEHICLE HAD ACCUMULATED 83,000 MILES OF MODERATE DRIVING, AND WAS ONLY A LITTLE OVER 11 YEARS OLD. THE VEHICLE WAS PURCHASED NEW FROM THE DEALER IN DECEMBER 2005, AND HAD BEEN MAINTAINED EXCLUSIVELY BY THAT DEALER SINCE THE VEHICLE WAS PURCHASED. SUBSEQUENTLY, A NEW (REMANUFACTURED) ENGINE WAS PURCHASED FROM AND INSTALLED BY THE DEALER AT A COST OF $12,678.25. THE VEHICLE WAS WITH THE DEALER FOR A TOTAL OF SIX WEEKS TO COMPLETE THE REPAIR AND INSTALLATION. -- CLEARLY, HAD THE ENGINE COMPLETELY FAILED WHILE DRIVING ON THE FREEWAY, INTENSIVE ACTION WOULD HAVE BEEN REQUIRED TO SAFELY EXIT THE FREEWAY AND TO BRING THE VEHICLE TO A STOP (ESPECIALLY BECAUSE OF LOSS OF POWER ASSIST ON THE BRAKES). THIS WOULD HAVE PLACED MY PASSENGERS IN VERY HIGH DANGER AND PERSONAL RISK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAKE GENIEVA CHEVROLET DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIR BAG LIGHT CAME ON AND THE DIC INDICATES THE AIR BAG REQUIRES SERVICE. UPON INVESTIGATION, THE PASSENGER PRESENCE SENSOR IN THE PASSENGER SEAT IS SHOT. THE AIR BAGS ARE DISABLED AND IT'S A THOUSAND DOLLAR REPAIR AT THE DEALER. RARELY DOES ANYBODY SIT IN THE PASSENGER SEAT. IT APPEARS THAT THIS PASSENGER SIDE SENSOR IS A COMMON FAILURE IN OTHER GM MODELS AS WELL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (BROTHERTON BUICK GMC AT (425) 336-4655) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/23/17*LJ UPDATED 12/1/2017*JS

VEHICLES START VIBRATING WHEN HIT SPEEDS RANGING FROM 40 TO 60 MILES PER HOUR. DEALER DOESN'T TAKE SERIOUSLY..I AM VERY CONCERNED ABOUT THIS HUGE SAFETY ISSUE.

WHEN MAKING RIGHT HAND TURNS, THE CAR STALLS TEMPORARILY NOT ALLOWING ME TO ACCELERATE OR ACCLIMATE TO ONCOMING TRAFFIC. WHILE THIS IS HAPPENING, THE TRACTION ACTIVE SYMBOL IS DISPLAYED ON THE DASHBOARD. WITHIN A FEW SECONDS IT SEEMS TO ALL WORK AGAIN, HOWEVER IT SEEMS TO BE A SAFETY ISSUE AS OTHER CARS ARE EITHER ASSUMING I WILL BE AT THEIR SPEED, OR ASSUME I AM ALLOWING THEM TO GO WHEN IN FACT I AM STUCK. I HAVE 3 CHILDREN IN THE CAR AND I AM BECOMING SCARED THAT THIS MAY CAUSE AN ACCIDENT AND IS A MAJOR SAFETY CONCERN.

THERE WAS A RECALL ON THIS IGITION SWITCH BEFORE. THE IGITION SWITCH IS NOT LOCKING AND SO IS THE STEERING WHEEL. MY VEHICLE WAS STATIONARY WHEN I DISCOVER THIS. I'M AFRAID THIS MAY CAUSE OTHERS ISSUES.

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT INDEPENDENTLY REPLACED THE RELAY SENSOR AND THE VEHICLE STARTED. IN ADDITION, WHILE DRIVING 55 MPH, THE ENGINE POWER AND BRAKES FAILED, AND THE STEERING WHEEL SEIZED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (RUDDELL AUTO, LOCATED ON 110 S GOLF COURSE RD, PORT ANGELES, WA, 98362) WHERE IT WAS DIAGNOSED THAT THE RELAY FUSE BOX AND PANEL MELTED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

THE ENGINE SHUT DOWN IN THE MIDDLE OF THE FREEWAY. I HAD NO POWER TO ACCELERATE THE CAR. THERE WAS NO LIGHT ON THE DASHBOARD TO LET ME KNOW THAT THE CAR WASN'T RUNNING. I HAD HIT THE BRAKES AND THERE WAS NO POWER BRAKE. THEN I TRIED TO ACCELERATE. I WAS GOING DOWNHILL AND WAS ABLE TO COAST ACROSS TWO LANES OF TRAFFIC TO THE SIDE. MASS AIRFLOW SENSOR WAS BAD.