CADILLAC Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE TWO RECALL NOTICES FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE FACTORY INSTALLED OPTIONAL GLASS SUNROOF OF 2005 CADILLAC DEVILLE DTS SPONTANEOUSLY "EXPLODED" AND SHATTERED. BROKEN GLASS RAINED DOWN INSIDE THE VEHICLE AND OVER THE BACK OF THE VEHICLE ON TO THE ROADWAY BEHIND WHILE TRAVELING STRAIGHT OVER A UNCROWDED HIGHWAY AT 62 - 63 MPH APPROXIMATELY AT 6:30 AM ON 6/2/17. SUNROOF WAS CLOSED. THE INTERIOR SUN SHADE WAS OPEN. EXTERIOR TEMPERATURE WAS ABOUT 60F. INTERIOR TEMPERATURE WAS ABOUT 75F. THE CAR HAS APPROXIMATELY 103,500 MILES ON IT. THERE WAS NO PREVIOUS DAMAGE TO SUNROOF OR INDICATIONS OF PRIOR DAMAGE TO THE SUNROOF. THERE WAS NO SOUND OF CRACK LIKE WHEN ROCK HITS THE WINDSHIELD OR SOUND OF OBJECT HITTING THE CAR OR SUNROOF PRIOR TO THE "BANG!" AS THE SUNROOF EXPLODED. TRAFFIC WAS LIGHT ON DIVIDED HIGHWAY AND WERE NO TRUCKS IN AHEAD, OR CARS VERY NEARBY. IT WAS AN UTTERLY UNEVENTFUL AND NON-EXTREME DRIVE IN TERMS OF SPEED, TEMPERATURES, TRAFFIC VOLUME, OR OPERATION. CRUISE CONTROL WAS SET. THE REAR EDGE OF GLASS REMAINING IN THE FRAME APPEARS TO BE BENT UPWARD WHETHER FROM THE EXPLOSION OR THE AIR PRESSURE AFTER I HAVE NO IDEA. SUBMITTED AS A GLASS CLAIM TO MY INSURANCE COMPANY.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE TIMING CHAIN FAILED AND DETACHED FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK BACK AND FORTH FROM THE REAR WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE "SERVICE REAR AXLE" WARNING INDICATOR ILLUMINATED. RYAN CHEVROLET, LOCATED AT 1800 SOUTH BROADWAY, MINOT, NORTH DAKOTA 58701, DIAGNOSED THAT THE REAR AXLE AND THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 87,100.

MANUFACTURE PRODUCED THIS CAR FILLING THE INSIDE OF THE UNIBODY RAILS WITH AN ABSORBENT FOAM. THESE RAILS ALSO HAVE MANUFACTURED HOLES ALLOWING WATER TO ENTER THE RAILS. THE WATER IS THEN ABSORBED IN THE FOAM AND THROUGH AGE IT HAS CAUSE THE UNIBODY RAILS TO ROT FROM THE INSIDE OUT. THIS IS THE MAIN STRUCTURE OF THE CAR. I ALSO HAVE A 2007 CADILLAC STS WITH 85K WHERE THIS IS STARTING TO BECOME PRESENT AND AN 2005 CADILLAC SRX 130K WHERE THIS ALREADY HAPPENED AND HAD TO SPEND THOUSANDS IN REPAIRS. I UNDERSTAND WITH AGE COMES RUST HOWEVER THIS IS A MANUFACTURE DEFECT. THERE IS NO REASON FOR THESE CARS MAIN STRUCTURE TO OF BEEN FILLED WITH FOAM CAUSING THE "FRAME" TO ROT SPECIFICALLY WHERE THE ENGINE CRADLE BOLTS TO THE BODY STRUCTURE. HAD THIS ADDRESSED NOW I COULD OF BEEN DRIVING THE CAR AND HAD THE ENGINE SUBFRAME RIP FROM THE UNIBODY.

DIM/RUNNING HEADLIGHTS WORK BUT VERY DIM CANNOT SEE WHILE DRIVING AT NIGHT. HAVE TO USE HIGH BEAMS. WHEN TAKEN TO CADILLAC THEY CLAIM THAT MOISTURE IN THE HEADLIGHTS IS WHAT CAUSES THE PROBLEM. THIS SEEMS TO ME TO BE A DESIGN FAILURE. VERY UNSAFE TO OPERATE AND ASTRONOMICALLY EXPENSIVE TO HAVE REPAIRED.

TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT A LOW RATE OF SPEED OR STOPPING, THE VEHICLE MADE A CLANKING SOUND AND JERKED WITH A LOUD NOISE. WHILE SHIFTING GEARS AUTOMATICALLY, A LOUD WIND NOISE COULD BE HEARD THROUGH THE DOOR JAMS OF THE FRONT DRIVER AND PASSENGER SIDE DOORS. ALSO, THE INSTRUMENT PANEL LIGHTS WOULD FADE IN AND OUT WITHOUT WARNING, THE OUTSIDE TEMPERATURE DISPLAY WAS INCORRECT, AND A TAPPING NOISE COULD BE HEARD COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET BUICK GMC CADILLAC OF GRAND FORKS (LOCATED AT 2700 S WASHINGTON ST., GRAND FORKS, ND 58201 (701) 772-7211), BUT THE FAILURES COULD NOT BE DUPLICATED. THE FRONT DRIVER AND PASSENGER DOORS HAVE BEEN REPAIRED SEVERAL TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

CADILLAC HAS REFUSED TO DO THE FACTORY RECALLS DO TO THE FACT THAT THE CARS HAS A REBUILT TITLE. HOW CAN THIS LIMIT THEM TO NOT FIXING FACTORY RECALLED PARTS THAT WHERE NOT DAMAGED

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO STOP IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO CADILLAC OF ARLINGTON (LOCATED AT 2001 N COLLINS ST. ARLINGTON, TX 76011, 877-880-5178) WHERE IT WAS DIAGNOSED AS NEEDING NEW TIRES AND BRAKES. THE CONTACT STATED THAT ALL FOUR TIRES AND BRAKES WERE REPLACED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURES, BUT THEY FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT NOTIFIED THE DEALER (VERA CADILLAC IN PEMBROKE PINES, FL 33025 (954) 871-2630), BUT WAS INFORMED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,500.

DISPLAY STATES: SERVICE ALL WHEEL DRIVE SYSTEM, REAR AXLE, AND A WARNING BELL SOUNDS CONTINUOUSLY. HAPPENED ONCE BEFORE, BOTH INCIDENTS ON A LONG TRIP. ON STAR SAID, ON FIRST OCCASION, TO TURN OFF VEHICLE AND COMPUTER MAY RESET ITSELF. IT DID. ON SECOND OCCASION, WOULD NOT RESET AND NOW HAVE HUMMING FROM FRONT END