CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 CADILLAC DTS
    - WENATCHEE, WA

    I BOUGHT THE CAR WITH 69K MILES IN MAY OF 2016 AND NOW ITS HAS 80K MILES FEB 2017 AND I HAVE AN OIL LEAK THAT IS LEAKING ON THE DRIVE SIDE OF THE OIL PAN FROM THE FRONT TO THE BACK AND ITS LEAKING ON THE THE EXHAUST THE RUNS FROM THE FRONT OF THE ENGINE THAT IS BOLTED ON THE THE OIL PAN AND I AM WORRIED THAT IT IS GOING TO CATCH ON FIRE AND I SEE THAT THIS PROBLEM IS ON A LOT OF THIS CARS AND WITH LOWER MILES THEN MINE I THINK GM SHOULD RECALL IT BECAUSE LESS THEN 100K MILES AND TO HAVE AN OIL LEAK THAT LEAKS ABOUT 1 QUART EVERY 1500 MILES OR SO AND ITS LEAKING RIGHT NEXT TO THE EXHAUST AND RIGHT ON TOP OF IT THE COULD CASE FIRE IS UNSAFE, AND TO COST $1000-2000 TO FIX THERE DESIGN FLAW THE OWNERS SHOULD NOT HAVE TO PAY I COULD UNDERSTAND IF IT HAD MORE THEN 100K MILES

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - SNOHOMISH, WA

    IGNITION SWITCH PROBLEMS DESCRIBED IN 2014 RECALL, BUT VIN IS NOT LISTED IN THE RECALL. ENGINE SHUTS OFF WHILE DRIVING DOWN THE FREEWAY.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC ESCALADE ESV
    - LAREDO, TX

    THE GEARS SHIFT ABRUPTLY. WHEN TAKING OFF THE GEARS WILL SHIFT HARD THAT IT FEELS AS IF SOMETHING HEAVY IS DROPPING IN THE ENGINE. TOOK VEHICLE TO DEALERSHIP THREE TIMES WITH SAME PROBLEM. TOMORROW WILL BE FOURTH TIME WITH SAME ABRUPT SHIFTING PROBLEM FOR A TOTAL OF 4 TIMES. AFTER DEALERSHIP TRIES TO FIX IT IT OPERATES WELL FOR ABOUT TWO TO THREE MONTHS AND THEN THE PROBLEM STARTS AGAIN. ALSO, THE VEHICLE HAS LOST ALL POWER TWICE NOW, BATTERY DEAD, DEAD, DEAD. WHEN ATTEMPTING TO TURN ON THE LIGHTS BLINK QUICKLY, MULTIPLE TIMES BUT IT DOES NOT HAVE ENOUGH POWER TO TURN ON. THIS ESCALADE WAS 94,000 TOTAL AND IT IS NOT A QUALITY VEHICLE! ROUGH RIDE WITH TRANSMISSION KICKING IN SO ROUGH!!!

    Source: NHTSA WEB SITE
  • 2014 CADILLAC CTS
    - WEST CHESTER, PA

    TL* THE CONTACT OWNS A 2014 CADILLAC CTS EQUIPPED WITH PIRELLI ZERO RUN FLAT TIRES (NA), SIZE: 235/55ZR17 (NA). THE CONTACT STATED THAT THE FRONT TIRE EXPERIENCED BLISTERS ON THE SIDEWALL. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER HITTING POTHOLES AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE OCCURRED APPROXIMATELY EIGHT TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE TIRE FAILURE MILEAGE WAS 5,000.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC DTS
    - LAS VEGAS, NV

    NOT A COMPLAINT BUT A CLARIFICATION REGARDING COMPLAINT NUMBER 10946916. I HAD OVER HEATING ON MY BRAKES DOWN A LONG DOWNHILL RUN. IN DRIVE (D) THE CADILLAC FREEWHEELS AND DOES NOT ENGINE BRAKE, REQUIRING CONSTANT USE OF BRAKES. THE LOCAL CADILLAC DEALER SAID I COULD NOT ENGINE BRAKE IN MY DTS. THAT RESULTED IN THE OVERHEATING THE FRONT BRAKE DISKS. BUT AFTER CONTACTING CADILLAC CORPORATE THEY INFORMED ME I COULD USE D3 AND D2 TO ENGINE BRAKE. THAT WOULD HAVE PREVENTED THE OVERHEATING OF MY FRONT BRAKE DISKS. THE FRONT DISKS SHOULD STILL HAVE ABSORBED THE HEAT WITHOUT OVERHEATING BUT AT LEAST NOW I CAN GO DOWN THAT STRETCH WITHOUT CONCERN.

    Source: NHTSA WEB SITE
  • 2017 CADILLAC XTS
    - UNIVERSITY PARK, MD

    ALAMO RENTAL CAR PUT MY WIFE AND SON AND ME IN A 2017 CADILLAC XTS AT DENVER INTERNATIONAL AIRPORT ON THURSDAY 2 FEBRUARY 2017. WHILE DRIVING TO BOULDER ON A 75-MPH HIGHWAY I HAD TO ADJUST THE DRIVER'S SEAT. ADJUSTING THE DRIVER'S SEAT MEANT ALSO HAVING TO ADJUST THE MIRRORS. I KNEW I COULD ADJUST THE MIRRORS BY FEELING FOR BUTTONS WITH MY LEFT HAND. UNFORTUNATELY, ONE OF THE BUTTON OPTIONS WAS DESIGNED TO COLLAPSE THE SIDE MIRRORS; THIS I DID NOT KNOW. IMAGINE MY SURPRISE WHEN, AT HIGHWAY SPEEDS, BOTH SIDE MIRRORS DISAPPEARED. I TRIED TO UNDO MY UNEXPECTED ERROR BUT COULD NOT SUCCEED BY TOUCH. MY WIFE AND SON HAD TO SERVE AS "HUMAN SIDE MIRRORS" UNTIL, AFTER MANY MILES WITH NO EXIT, I COULD MAKE A SERIES OF RIGHT-HAND TURNS, STOP IN A PARKING LOT, AND CONSULT AN OWNER'S MANUAL ONLINE. WHY WOULD GENERAL MOTORS HAVE DESIGNED THE SIDE MIRRORS TO BE COLLAPSABLE WHILE THE CAR WAS IN MOTION? I MIGHT IMAGINE WANTING TO COLLAPSE THE MIRRORS WHILE ROLLING SLOWLY INTO A TIGHT PARKING SPACE OR GARAGE, BUT I CAN THINK OF NO EXCUSE FOR ALLOWING THE COLLAPSE FUNCTION TO OPERATE WHILE DRIVING AT HIGHWAY SPEEDS. WE COULD HAVE BEEN KILLED. ANYONE COULD HAVE BEEN KILLED.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC SRX
    - LYNCHBURG, VA

    LOW BEAM HEADLIGHTS ARE SO DIM THAT THEY ARE AN ACCIDENT IN WAITING. THEY DO NOT PROJECT FAR ENOUGH TO AVOID "OVER DRIVING" THEM. DEALER SAYS THEY ARE ADJUSTED TO SPEC. PEDESTRIANS ARE AT RISK AS IS THE RISK OF HITTING WILDLIFE. IN AMBIENT LIGHT, CANNOT TELL THE LIGHTS ARE EVEN ON! HAVE INSTALLED BRIGHTER BULBS TO NO AVAIL. THIS PROBLEM IS INHERENT IN THE CADILLAC AND NEEDS TO BE ADDRESSED AT THE NHTSA. PROBLEM NOTED ALL OVER THE WEB.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DEVILLE
    - MOBILE, AL

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE STATIONARY, THE IGNITION KEY WOULD NOT GO INTO THE IGNITION WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK CYLINDER WAS REPLACED AS WELL AS THE KEY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - KENNESAW, GA

    LOW BEAM HEAD LAMPS SO DIM FINDING IT NECESSARY TO DRIVE WITH HIGH BEAMS ON. REPLACED LIGHT BULBS, COSTING OVER $200, AGAIN BY LIGHTNING SPECIALIST COSTING $400. STILL UNABLE TO DRIVE SAFELY WITHOUT DRIVING WITH HIGH BEAMS. HAVE COME CLOSE TO HITTING PEDESTRIANS MORE THAN ONCE. VEHICLE IN MOTION

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - SAGINAW, MI

    3.6 LITER ENGINE TIMING CHAINS WORN,STRETCHED.NOTE - IF TIMING CHAINS FAIL FURTHER AND THEY JUMP TIME SERIOUS ENGINE DAMAGE CAN OCCUR. MILEAGE 47643

    Source: NHTSA WEB SITE