CADILLAC Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 75 MPH, THE GLASS MOON ROOF SUDDENLY SEPARATED FROM THE VEHICLE AND BLEW AWAY. PRIOR TO THE INCIDENT, THE MOON ROOF WAS IN THE CLOSED POSITION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

CAR IS PARKED. REAR LIFT GATE WILL NOT STAY OPEN. OPENS THEN CLOSES ERRATICALLY. COULD CAUSE BODILY HARM IF A PERSON GETS CAUGHT IN THE WILD SWING OF THE LIFT GATE. THE CAUSE COULD BE AN ELECTRICAL CONTROL MODULE. MY DEALERSHIP KEEPS TELLING ME THERE IS A RECALL PENDING BUT THIS PROBLEM BEGAN TWO YEARS AGO AND IS STILL ONGOING. I AM NOT ABLE TO USE THE LIFT GATE OF THIS VEHICLE FOR FEAR OF BODILY HARM. PLEASE NOTIFY ME WHEN A RECALL HAS BEEN ISSUED.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROJECT ENOUGH DISTANCE LIGHT. A CERTIFIED MECHANIC REPLACED THE BULBS; HOWEVER, THE FAILURE OCCURRED. THE CERTIFIED MECHANIC WAS UNABLE TO REMEDY THE FAILURE. THE CONTACT CALLED THE DEALER WHO INFORMED THE CONTACT THAT THE ENTIRE HEADLIGHT ASSEMBLY, INCLUDING THE HIGH BEAMS, NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

THE STRONG ODOR OF. FUEL INSIDE AND OUTSIDE OF THE VEHICLE. STRONG WHEN DRIVING. WE FIND NO GAS ON THE GROUND LEAKING. WE HAVE MADE SURE THE GAS CAP IS SECURE. IT IS GETTING 14MPG.

TAKATA RECALL I HAD MADE SEVERAL ATTEMPTS WITH TWO OF THE LOCAL CADILLAC DEALERS TO GET THE RECALL SOLVED BUT CONTINUE TO GET THE SAME RESPONSE; "THE RECALL ISN'T A SAFETY ISSUE!" AS OF YET, THERE HAS BEEN NO CONTACT MADE BY ANY OF THE DEALERS ON GETTING THE MATTER RESOLVED AND INSTEAD SOME OF THE SALES DEPARTMENT REPRESENTATIVES ARE MAKING OFFERS FOR ME TO TRADE IN OR SALE THEM OUR VEHICLE. WE AVERAGE OVER 20,000 MILES A YEAR TRAVELING AS A FAMILY AND MY FEAR AND CONCERN ARE THAT ONE DAY OUR SAFETY AND SECURITY MAY BE PLACED IN JEOPARDY DUE TO A KNOW MATTER THAT SHOULD HAD BEEN RESOLVED TIMELY. SO FAR THERE HAD BEEN NO INCIDENTS BUT I SHOULDN'T HAVE TO BE DRIVING A VEHICLE THAT'S DEEM TO BE UNSAFE DUE TO MANUFACTURERS REASONS.

THIS CAR HAS A HUGE LAG IN ACCELERATION WHEN ENTERING TRAFFIC AND ALSO WHEN THE TRANSMISSION ENGINE BRAKING EFFECT RELEASES WHEN SLOWING IN TRAFFIC. WHEN I SLOW DOWN BETWEEN 9-14 MPH, IT'S AS THOUGH I HAVE HIT A SPEED BUMP. THE CAR JERKS BACK AND THEN FORWARD, LIKE ITS BUCKING. IT'S SO SCARY. WHILE DRIVING 70 MPH ON I95 IT DID IT AND LEFT ME SHAKING. I LOOKED IN MY REAR VIEW MIRROR LIKE I HAD HIT SOMETHING, BUT IN FACT, ITS THE JERKING, BUCKING THING. THIS HAS BEEN HAPPENING FOR A COUPLE OF WEEKS WITH THE JERKING BUT THE LAG IN ACCELERATION HAS BEEN HAPPENING SINCE I GOT THE CAR. WHEN I PULL OUT INTO TRAFFIC, IT'S ALMOST LIKE THE ENGINE REV'S BUT THE CAR GOES NO WHERE AND OTHER CARS ARE COMING AND IT'S DANGEROUS.

PREVIOUSLY THIS P2138 HAS OCCURRED. I WAS CLEARED WITH A COMPUTER SCANNER.THE CAR DROVE NORMAL ANOTHER DATE MY WIFE WAS DRIVING (IN MOTION)ON CALIFORNIA HIGHWAY 62 IN THE CITY OF YUCCA VALLEY CALIFORNIA 92284 WHEN THE CTS SUDDENLY LOST POWER COMING TO A COMPLETE STOP. SHE HAD THE CAR TOWED TO OUR HOUSE. WE PUT A SCANNER ON THE COMPUTER WHICH READS P2138 ACCELERATOR PEDAL POSITION SENSOR (APPS) ERROR CODE. THE SCANNER WAS USED TO CLEAR THE CODE. THE CTS DROVE NORMAL.I REVIEWED FOR ANY RECALL FOR 2006 CTS ON P2138. THERE WERE P2138 RECALL FOR THE 2006 CTS -V ONLY. THERE WERE NO RECALLS FOR THE 2006 CTS SEDAN HAVING MY VIN#. ON 4 JANUARY 2017 I WAS DRIVING(IN MOTION) THE 2006 CTS ON LERRERA AVE TWENTY-NINE PALMS, CALIFORNIA 92277 WHEN THE CTS LOST POWER TO 5 MPH. I WAS ABLE TO PULL OVER TO A SIDE STREET. I USED THE COMPUTER SCANNER TO CLEAR THE CODE IN ORDER TO GET HOME. BECAUSE THIS HAS OCCURRED THE THIRD TIME LATER THAT DAY ON THE 4 JANUARY 2017 WE HAD THE TOW TRUCK BRING THE CTS TO JESSUP CADILLAC 68-11 EAST CANYON DRIVE, CATHEDRAL CITY, CALIFORNIA 92234 ( OVER 60 MILES AWAY)FOR DIAGNOSTIC. I WAS CALLED BY THE DEALERSHIP ASKING WHAT WAS THE ISSUE. I EXPLAINED THE CODE WAS P2138 THE VEHICLE LOST POWER. ALSO, I EXPLAINED THE CODE WAS CLEARED IN ORDER FOR ME TO GET HOME. THE ACCELERATOR PEDAL POSITION SENSOR WAS REPLACED. SO FAR NO ISSUES IN 45 DAYS. I HAVE ATTACHED MY REPAIRED INVOICE. I WOULD LIKE TO BE REIMBURSED BY GM FOR THE EXPENSES THIS MALFUNCTION HAS CAUSED. I WOULD LIKE TO KNOW WHY GM DID NOT DO A RECALL FOR MY 2006 CTS? ALSO, I AM GRATEFUL MY WIFE AND I WAS ABLE TO PULL OVER OUT OF THE FLOW OF TRAFFIC. IT WOULD BE DISASTROUS IF WERE IN A METROPOLITAN AREA WITH HEAVY TRAFFIC.

MY WIFE AND I WERE RETURNING HOME FROM AN PATRIOTIC CONCERT WHEN WE LOSS THE HEADLIGHT ON THE DRIVERS SIDE OF THE VEHICLE AND THE CHECK LEFT LOW BEAM HEADLIGHT WARNING DISPLAYED IN THE DRIVER'S INFORMATION DISPLAY. WHEN WE GOT HOME I NOTICED THE DRIVER'S SIDE HEADLIGHT ASSEMBLY HAD MOISTURE IN IT AND THE LIGHT WAS NOT FUNCTIONING. I TOOK THE VEHICLE TO THE DEAL FOR REPAIRS. I WAS TOLD THE LIGHT NEEDED TO BE REPLACED AND THAT I MAY WANT TO REPLACE THE LIGHT ASSEMBLY BECAUSE MOISTURE IN THE LIGHT ASSEMBLY IS A KNOWN ISSUE AND THE LIGHT COULD FAIL AGAIN IF THE ASSEMBLY ISN'T REPLACED. I ASKED IF THE PROBLEM WAS A KNOW ISSUE; THE SERVICE MANAGER SAY IT HAPPENS EVERY SO OFTEN. I TOLD HER TO ORDER THE LIGHT ASSEMBLY. WHEN I GOT HOME I GOOGLED THE PROBLEM. IT APPEARS THIS IS A KNOWN PROBLEM ON THE SRX THAT GOES BACK TO 2010 SRXS. I BELIEVE THIS IS A SAFETY ISSUE DUE THE POSSIBILITY OF LOSING BOTH HEADS IN AN INOPPORTUNE TIME AND CADILLAC SHOULD ADDRESS THE ISSUE IMMEDIATELY. 95 PROBLEMS REPORTED; NO DEATHS YET.

TAKATA RECALL BOUGHT THE 2007 ESCALADE FROM MCARTHY-MORSE CHEVROLET IN OVERLAND PARK KANSAS ON OCTOBER 13,2016. WE WERE SHOWED A CARFAX THAT WAS CIEAN WITH NO RECALLS.THE TAKATA AIRBAG RECALL BEGAN IN MAY 2016.WHEN WE TRIED TO TRADE THE VEHICLE IN THE SAME DEALER SAID THEY DID NOT WANT TO TRADE FOR THE VEHICLE BECAUSE THERE WAS NO FIX FOR THE PROBLEM.

THE FRONT HEATED/COOLED SEATS WERE WORKING INTERMITTENTLY, WHILE DRIVING, SINCE JANUARY 2017. TWO WEEKS AGO THEY STOPPED ALTOGETHER. UPON INVESTIGATION I HAD TO REMOVE THE PASSENGER SEAT IN ORDER TO INSPECT THE CONTROL MODULE. I FOUND TWO WIRES BURNED AND THE LARGE PLUG STUCK IN THE CONTROL MODULE PIN AREA. I'M WAITING ON SOME PARTS BEFORE I CAN PROCEED WITH THE POSSIBLE REPAIR. THERE SHOULD BE AN IMMEDIATE RECALL TO HAVE GM REPAIR THIS PROBLEM AT NO COST TO THE CONSUMER. IT IS DEFINITELY A FIRE HAZARD. THE NUMBER ON THE CONTROL MODULE IS 100-1325-F. THERE MAY BE ANOTHER SPECIFIC NUMBER BUT I HAVE BEEN UNABLE TO FIND ON THE INTERNET.