CADILLAC Complaints

THE CARS AUTO SHUTOFF SHUTS OFF THE INSTANT THAT THE CAR STOPS, AT STOP SIGNS, THE CAR SHUTS OFF CAN THEN STARTING TO PRECEED HESITATES AS IT STARTS. THIS COULD CAUSE A MISJUDGEMENT IN THE ABILITY TO ENTER THE TRAFFIC FLOW AND RESULT IN AN ACCIDENT. THE FEATURE IS NOT ADJUSTABLE.

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. IN ADDITION, THE POWER STEERING WAS DIFFICULT TO CONTROL AND THE ANTI-LOCK BRAKES WOULD LOCK WHEN APPLYING THE BRAKES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 99,000.

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THERE HAD BEEN VARIOUS WARNING LIGHTS ILLUMINATING AND THERE WAS AN ABNORMAL NOISE HEARD COMING FROM THE AREA OF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

. THIS IS MY FIRST TIME OWNING A CADILLAC AND I MUST SAY I ABSOLUTELY LOVE IT! IT IS A 2007 STS SO IT IS OLDER BUT IN EXCELLENT CONDITION WITH ONLY AROUND 65,000 MILES ON IT. HOWEVER I HAVE BEEN VERY RECENTLY DISAPPOINTED BY THE SERVICE RESPONSE FROM MY AIRBAG MALFUNCTION. I RECENTLY NOTICED MY AIR BAG LIGHT SENSOR WAS INTERMITTENTLY TURNING ON AND OFF AND IMMEDIATELY BROUGHT IT INTO EARNHARDT CADILLAC OF SCOTTSDALE FOR FEAR OF A SAFETY ISSUE. I RECEIVED A CALL FROM STEVEN FROM SERVICES WHO EXPLAINED THAT THE WIRING HARNESS WOULD HAVE TO BE REPLACED BEFORE HE COULD EVEN FURTHER DIAGNOSE THE AIR BAG WIRING ISSUE. HE EXPLAINED THAT THE AIR BAG WOULD MOST LIKELY NOT DEPLOY IN AN ACCIDENT. HE EXPLAINED THAT THE HARNESS ITSELF WOULD BE $485 AND ONLY ONCE HE REPAIRED THAT WOULD HE BE ABLE TO FURTHER EVALUATE THE AIR BAG ISSUE. I ASKED IF CADILLAC STANDS BEHIND THE REPAIR OF SUCH A SAFETY CONCERN AND HE SAID ONLY UNDER THE WARRANTY AND ALSO STATED THERE WAS NO RECALLS ON THIS CAR MODEL. I WAS VERY DISAPPOINTED TO HEAR A CAR WITH SUCH LOW MILEAGE WOULD HAVE SUCH A HORRIFIC SAFETY ISSUE THAT CADILLAC IS NOT WILLING TO REPAIR OR REPLACE. I'M REACHING OUT TO YOU TO SEE IF INDEED THAT IS THE CASE OR IF CADILLAC WOULD BE WILLING TO REPAIR THIS SAFETY HAZARD. I HAD A HONDA SEVERAL YEARS AGO AND THE AIR BAG WAS REPLACED IMMEDIATELY FOR THE SAFETY OF ALL DRIVERS AND PASSENGERS. I'M HOPING CADILLAC WOULD STAND BEHIND ITS REPUTATION AND DO THE SAME. IT APPEARS AS IF THERE ARE SEVERAL IDENTICAL COMPLAINTS ABOUT THIS CAR MODEL AND EVEN SOME HORRIFIC DAMAGE TO PASSENGERS WHEN THE AIR BAG DID NOT DEPLOY. THIS SAFETY ISSUE NEEDS TO BE RECALLED AND ADDRESSED IMMEDIATELY.

HEADLIGHTS ARE FILLING WITH WATER AND CONDENSATION. NOW HEADLIGHTS ARE MALFUNCTIONING.

2011 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO FRONT & REAR WHEEL BEARING FAILURE AND SEEKS REIMBURSEMENT REPAIRS. *SMD THE CONSUMER STATED AT 45,000 MILES THE FRONT WHEEL BEARING WAS REPLACED. TWO MONTHS LATER, THE REAR WHEEL BEARING WAS REPLACED. *JB

TAKATA RECALL,THE DEALER WOULDN'T GIVE ME A CORRECT TRADE IN VALUE BECAUSE OF THE AIRBAG RECALL.CAN A DEALER PUT A TAKATA RECALL CAR ON THEIR LOT.

TWO WHEEL BEARINGS HAD TO BE REPLACED, ONE IN DEC 2016 AND THE OTHER IN FEB 2017. CAR HAS ONLY 42,000 MILES. IS THERE A SERVICE MEMO ABOUT THIS?

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING 45 MPH, THE BRAKE FLUID INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKE FLUID HOSE BECAME RUSTED, WHICH CAUSED BRAKE FLUID TO LEAK FROM THE HOSE ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.