CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CADILLAC SRX- RICHMOND, TX
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD NOISE AND OBSERVED THAT THE SUN ROOF SHATTERED. THE CONTACT DROVE THE VEHICLE TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC CTS- LANGHORNE, PA
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER TO CONTINUE DRIVING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 CADILLAC ESCALADE- PITTSFORD, NY
AFTER COMING TO A STOP, CAR ENGINE SHUT OFF. NO WARNING OR FAILURE LIGHTS CAME ON. PUT CAR IN PARK AND RESTARTED. DASH LOOKED TOTALLY NORMAL BUT NO RPM'S. CANNOT SAY WHETHER CAR ENGINE STOPPED BEFORE CAR CAME TO A STOP BUT SOMETIME BETWEEN SLOWING FOR A STOP SIGN TO WHEN I CAME TO A STOP AT STOP SIGN.
Source: NHTSA WEB SITE -
2006 CADILLAC DTS- KALAMAZOO, MI
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS A PROGRESSING OIL LEAK WITHOUT WARNING. THE DEALER INDICATED THAT THEY WOULD NEED TO PUT IN A NEW SEAL OR GASKET TO RESEAL THE AREA, BUT WOULD NOT GUARANTEE THAT THE REPAIR WOULD PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT IF THE REPAIR FAILED, THE ENGINE ASSEMBLY MAY NEED TO BE REPLACED. THE CONTACT WAS EXCLUDED FROM ANY MANUFACTURER CAMPAIGNS TO SERVICE THE ENGINE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC STS- HENDERSON, KY
FRONT PASSENGER DOOR DOES NOT ALWAYS OPEN FROM THE OUTSIDE WHILE STATIONARY, AND/OR IN PARK, OR WHETHER THE ENGINE IS RUNNING OR OFF. IF THIS CAR IS EVER IN AN ACCIDENT, EMERGENCY WORKERS WOULD HAVE TO TAKE EXTRA STEPS, AND VALUABLE TIME, TO TRY TO SUCCESSFULLY EXTRACT ANY VICTIM FROM THE PASSENGER SIDE. I SEE IT HAS BEEN REPORTED BEFORE!
Source: NHTSA WEB SITE -
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2008 CADILLAC CTS- SEATTLE, WA
RANDOMLY WHEN I GO TO START MY VEHICLE IT WON'T START BUT THE BATTERY IS GOOD,WHICH LEAVES ME STRANDED ....AND ALSO RANDOMLY WHILE DRIVING THE TRACTION CONTROL LIGHTS UP SAYING TRACTION CONTROL OFF ALONG WITH EVERY LIGHT IN THE DASH DISPLAYED AND MAKING THE CHIMING SOUND.IT REDUCES THE ENGINE POWER SUDDENLY WHILE AT A HIGH SPEED CAUSING ME TO SWERVE IN FREEWAY TRAFFIC.
Source: NHTSA WEB SITE -
2016 CADILLAC ESCALADE- GREEN VALLEY, AZ
67 DAYS & 1230 MILES AFTER PURCHASING, JUST AFTER STARTING AND MERGING INTO HEAVY, FAST MOVING CITY TRAFFIC, THE CHECK ENGINE LIGHT & SEVERAL OTHERS COME ON. THEN ON STAR TEXT AND EMAIL DIAGNOSTIC ALERT RECEIVED: "SERVICE THE ENGINE AND TRANSMISSION IN YOUR VEHICLE IMMEDIATELY". THE ENGINE WAS ACTING SLUGGISH, ROUGH, JOLTING, NO ACCELERATION, MAX SPEED BARELY 30PMH, A/C STOPS WORKING. ON STAR DIAGNOSTIC REPORT (MONTHLY EMAIL REPORT) AT 1200 MILES WAS PERFECT, 40 MINUTES PRIOR. DEALER SERVICE DIAGNOSED CYLINDER #2 MISFIRES, COMPONENT TESTING ON THE THRESHOLD OF BEING SHORTED. REPLACED #2 FUEL INJECTOR. DIAGNOSTIC CODES AVAIL. IF NEEDED. VEHICLE IS BRAND NEW! CONCERNED ABOUT SERIOUS FUTURE ENGINE PROBLEMS WITH NO WARNING AND/OR POSSIBILITY VEHICLE IS A LEMON.
Source: NHTSA WEB SITE -
2005 CADILLAC CTS-V- FRESH MEADOWS, NY
PASSENGER AIRBAG OCCUPANT SENSOR/MODULE IS FAULTY. AFTER A WHILE, THE MAT KINKS, BENDS, OR FOLDS. DUE TO THIS IT LOSES CONNECTION AND TRIGGERS A "SERVICE AIRBAG SOON", DISABLING THE AIRBAG SYSTEM UNTIL THE PROBLEM IS FIXED. THIS IS THE SAME PROBLEM AS IN NHTSA RECALL #10V644000, BUT FOR SOME REASON MY CAR IS NOT COVERED. IT REQUIRES REPLACEMENT WITH THE SAME GM PART NUMBER (19124390).
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- KEYSTONE HEIGHTS, FL
THE LOW BEAMS ON THIS VEHICLE CAUSES VERY POOR VISIBILITY HAS ALREADY CAUSED AN ACCIDENT THAT RESULTED IN AN EXPENSE OF MY INSURANCE DEDUCTIBLE TO HAVE THE VEHICLE REPAIRED. THIS IS A VERY SERIOUS MATTER THAT NEEDS TO BE ADDRESSED BEFORE IT CAUSES A FATAL ACCIDENT IF IT HASN'T ALREADY.
Source: NHTSA WEB SITE -
2005 CADILLAC CTS- RALEIGH, NC
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE