CADILLAC Complaints

WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SUDDENLY EXPLODED AND SHATTERED SENDING GLASS OUT ONTO THE HIGHWAY IN TRAFFIC, AS WELL AS GLASS RAINING DOWN INSIDE THE VEHICLE

TAKATA INFLATORS. I HAVE A LOUD CRACKING NOISE IN SEVERAL PLACES BEHIND THE DASH. SOMETIMES IT HAPPENS WHEN THE CAR IS STILL BUT MOSTLY WHILE DRIVING ON INTERSTATES. THE LOUDEST CRACKING NOISE IS IN THE CENTER OF THE DASH. WITH THE TAKATA AIRBAG RECALL I AM AFRAID THAT THIS COULD BE PART OF THAT. THE CAR ONLY HAS 11,000MILES ON IT BUT THE CRACKING HAS OCCURRED SINCE THE CAR WAS NEW.

AUTOMATIC TRUNK MECHANISM WOULD LIFT THE TRUNK BUT IMMEDIATELY SETTLE BACK TO THE CLOSED AND LOCKED POSITION. IT NEARLY CAUGHT MY FINGERS AND I CAN SEE A SMALL CHILD LOSING FINGERS OR HAVING HIS/HER HEAD CAUGHT. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSFER CASE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:14V374000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

THE HEADLIGHTS ON THE 2010 SRX FILL WITH MOISTURE DECREASING THE LIGHT AND MAKE IT UNSAFE TO OPERATE THE VEHICLE AT NIGHT WITHOUT USING HIGH BEAMS. THIS PROBLEM HAS CAUSED REPEATED STOP BY POLICE TO WARN OF LOW VISIBILITY WITH THE AFFECTED HEADLIGHTS. I HAVE BECOME VERY LEERY OF DRIVING THIS VEHICLE AT NIGHT. THE SOLUTION FROM THE DEALER IS TO REMOVE THE HEADLIGHT AND DRY OUT THE MOISTURE OR REPLACE THE HEADLIGHT COMPLETELY. EITHER OPTION IS VERY EXPENSIVE AND SHOULD BE CHARGED TO THE MANUFACTURER. *TR

WHILE DRIVING CAR ON CITY STREET ABOUT 2 MILES FROM HOME, NOTICED SMELL COMING OUT OF VENTS. PULLED OVER TO CHECK FOR PROBLEM AND FOUND THAT THE ENGINE COMPARTMENT WAS ON FIRE. CALLED FIRE DEPT WHO CAME AND PUT OUT THE FIRE BUT THE FRONT OF CAR WAS COMPLETELY DESTROYED. CALLED GM CUSTOMER SERVICE TO REPORT AND THEY BASICALLY TOLD ME THEY WERE NOT GOING TO GET INVOLVED. NO INVESTIGATION OR HELP WHAT SO EVER. IT APPEARS TO HAVE BEEN CAUSED BY SOME KIND OF ELECTRICAL SHORT, NOT FUEL RELATED. FIRE APPEARED TO HAVE STARTED ON PASSENGER SIDE OF ENGINE NEAR THE BATTERY.THE CAR CONTINUED TO RUN NORMALLY WHILE ON FIRE. *TR

I AM ONE OF MANY CADILLAC SRX OWNERS WITH A MOISTURE PROBLEM INSIDE THE HEADLIGHT ASSEMBLY. I SPOKE TO THE LOCAL DEALER AND THEY OFFERED 2 "SOLUTIONS." AS A BAND-AID, THEY OFFERED TO DRILL HOLES IN THE CAR TO ALLOW THE WATER TO DRAIN. UNSATISFACTORY. I WAS TOLD THAT THE FORMAL REPAIR FOR THIS WAS OVER $2,000. RIDICULOUS. THE SERVICE WRITER INFORMED ME THAT THIS WAS A "KNOWN ISSUE" AND THAT MY HEADLIGHTS COULD SHORT OUT AT ANY TIME. AT NIGHT, THIS DANGEROUS SITUATION WOULD PRESENT A SERIOUS SAFETY HAZARD. I NOTICED THAT 86 OF THE 200 COMPLAINTS FOR THIS YEAR/MAKE/MODEL WERE FOR THIS SAME ISSUE.

TAKATA RECALL I HAVE A CADILLAC SRX 2006 WITH VERY LOW MILEAGE AND THERE IS DEFINITELY AN ISSUE WITH THE TIMING CHAIN SETUP AS WELL AS THE VEHICLES HEAD LIGHTING ERRORS, FROM MY RESEARCH THIS IS DEFINITELY A FAULT FROM THE COMPANY DESIGN AND COULD HAVE CAUSED INJURY OR EVEN DEATH

THE AIR BAG INDICATOR HAS BEEN ILLUMINATED SINCE OCTOBER 2016. I RECENTLY LEARNED THAT AFTER MY MECHANIC RUN A DIAGNOSTIC TEST ON 1/19/2017, THE READING SHOWS THAT THERE IS A PROBLEM WITH THE DRIVER SEAT WHICH CAUSES THE "SERVICE AIR BAG" TO HIGHLIGHT IN THE INFORMATION CENTER OF THE STEREO SYSTEM AT EVERY STARTUP OF THE ENGINE.

WHILE DRIVING MY WIFE HAD TO PUSH BRAKE PEDAL FURTHER DOWN TO ENGAGE THE BRAKES TO SLOW OR STOP. PROBLEM CAME ON RELATIVELY QUICKLY. TOOK TO SHOP. DIAGNOSED AS A LEAK IN POWER BRAKE BOOSTER. ALSO, THE HOOD RELEASE MECHANISM IN PASSENGER COMPARTMENT BROKE, MAKING RELEASE OF HOOD VERY DIFFICULT. DANGEROUS IN CASE OF EMERGENCY REQUIRING ACCESS TO ENGINE COMPARTMENT. *TR