CADILLAC Complaints

HEADLIGHT WARNING MESSAGE APPEARED WHILE DRIVING ON CITY STREET. UPON CHECKING RIGHT LOW BEAM BULB, LIGHT WAS OUT AND HOUSING HAD HEAVY CONDENSATION.

I HAVE ONLY 16,000 MILES ON MY VEHICLE AND HARDLY USE IT. WHEN I WAS DRIVING THE VEHICLE, THE RIGHT SIDE OF THE SUNSHADE WHICH COVERS THE SUNROOF FELL ON ME AND MY PASSENGER STARTELING US AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. THERE WAS ONLY A PLASTIC CLIP THAT WENT INTO THE TRACK THAT JUST BROKE, FELL OFF AND CAUSED THE WHOLE RIGHT SIDE OF THE SUNSHADE TO FAIL AND FALL ON MY PASSENGER WHILE I WAS DRIVING ON A CITY STREET. THIS IS A SUNSHADE THAT WAS HARDLY EVEN USED. I NOTIFIED CADILLAC BUT THEY DIDN'T SEEM TO CARE OR WANT TO DO ANYTHING ABOUT IT.

BRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN.

VEHICLE LOW BEAM/DAYTIME RUNNING LIGHTS ILLUMINATION DOES NOT ALLOW YOU TO SEE THE ROAD AT NIGHT MAKING IT A SEVERE SAFETY HAZARD.

VEHICLE DETECTS FAULT AND DISPLAYS MESSAGE TO SERVICE STABILITY CONTROL SYSTEM. SPECIFIC PROBLEM NOT YET DIAGNOSED. WITHIN A FEW MOMENTS, THE DISPLAY STATES THAT ENGINE POWER IS REDUCED. THIS CAUSES A VERY UNSAFE CONDITION AS THE VEHICLE SLOWS TO 10-15 MPH. PRESSING GAS PEDAL CAUSES TRANSMISSION TO DOWNSHIFT TO LOWER GEAR SLOWING VEHICLE FURTHER. CANNOT SAFELY MANEUVER IN TRAFFIC, BRAKES REQUIRE MUCH HIGHER PEDAL PRESSURE DUE TO LOW VACUUM BOOST AFTER ENGINE POWER REDUCED. INSUFFICIENT WARNING THAT THIS IS HAPPENING. PROBLEM IS NOT WITH ENGINE OR POWERTRAIN, BUT ENGINE POWER IS CUT (ENGINE RUNS VERY ROUGH AS A RESULT) IN RESPONSE TO DETECTED STABILITY SYSTEM ERROR. ENGINE RUNS FINE IF TURNED OFF AND RESTARTED. NO OVERHEATING, OIL LEVEL IS FINE, GASOLINE IS GOOD, NO EXTERNAL PROBLEMS. AFTER RESTARTING CAR DRIVES FINE INITIALLY, EVENT RECURS WITHIN 1 MILE. VERY DIFFICULT TO TRY TO JUSTIFY THIS KIND OF INTENTIONAL VEHICLE CONTROL BEHAVIOR. EXTREMELY POOR DESIGN THAT CAUSES AN UNSAFE CONDITION WHEN A STABILITY SYSTEM ERROR IS DETECTED.

TL* THE CONTACT OWNS A 2009 CADILLAC STS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD DECELERATE INDEPENDENTLY AND THE STABILITY SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES BEFORE RESUMING DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVE APPROXIMATELY 30-40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION), BUT WAS STILL HAVING ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. WHILE DRIVING 30 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN NOTICED WATER LEAKING FROM THE AIR CONDITIONING UNIT INTO THE AIR BAG COMPUTER SYSTEM, WHICH CAUSED THE AIR BAGS TO FAIL. AS A RESULT, THE CONTACT WAS INFORMED THAT THE AIR BAGS AND OTHER UNKNOWN PARTS RELATED TO THE COMPUTER SYSTEM AND AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.

DIGITAL AND ANALOG SPEEDOMETERS ARE NOT SYNCHRONIZED, VARIATION OF 3+ MPH. GM STATES VARIATION IS NOT ADJUSTABLE, IS WITHIN SPECIFICATIONS, BUT WILL NOT STATE WHICH READING IS ACCURATE. THIS IS A SAFETY ISSUE, SINCE THE DRIVER CANNOT ACCURATELY TELL IF THE VEHICLE IS TRAVELING A HIGHER SPEED THAN SHOWN ON THE SPEEDOMETER.

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER AND THE GAUGES DISPLAYED THE INCORRECT SPEED, FUEL, AND RPM INFORMATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.