CADILLAC Complaints

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT CYLINDER TWO MISFIRED. THE TECHNICIAN CLEARED THE CODE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING 30-40 MPH OVER A WASHBOARD SURFACE, ALL ELECTRICAL ACCESSORIES WENT BLANK. THE CAR CONTINUED ON IN A DRIVABLE CONDITION, BUT WINDOWS FOGGED UP. ELECTRIC RETURNED AFTER STOPPING AND RE-STARTING. PROBLEM HAS NOT RETURNED. HAVE NOT BEEN ABLE TO RECREATE THE CONDITION. THE IGNITION KEY HAS THE INSERT INSTALLED. WONDERING IF THE IGNITION SWITCH IS FAILING LIKE OTHER GM PRODUCTS OF THIS ERA. *TR

WAS TOLD THE TIMING CHAIN WAS STRETCHED BY A SERVICE TECHNICIAN AND IT WAS COVERED BY GM WITH AN EXTENDED SERVICE CAMPAIGN, 10 YEARS OR 120,000 MILES. MY VEHICLE HAD APPROXIMATELY 95,000 MILES WHEN THE PROBLEM AS DIAGNOSED. A CADILLAC DEALER CONFIRMED VIA A PHONE CALL THE VEHICLE WAS COVERED. UPON VISITING THE DEALERSHIP, I WAS TOLD THE VEHICLE MAKE/MODEL IS COVERED BUT THE VIN OF MY VEHICLE IS NOT COVERED. THE PROBLEM IS EXACTLY AS DESCRIBED BY THE EXTENDED SERVICE CAMPAIGN. *TR

FRONT HEADLIGHTS ARE NOT BRIGHT AT ALL; IT IS LIKE DRIVING IN THE DARK. THE HI-BEAMS WORK FINE. I ROUTINELY USE ALL FOUR CARS IN MY HOUSEHOLD (ONE OTHER AMERICAN MAKE, AND TWO ASIAN MAKES), AND OUT OF THE FOUR, THE CADILLAC SRX HEADLIGHTS ARE OF ABSOLUTELY NO USE. THE HEADLIGHT BULBS AREN'T BURNT OUT, BUT THEY PROJECT NEXT TO NO LIGHT. CAR HAS 94,697 MILES ON IT. THE CAR IS USED MOSTLY DURING THE DAY; IF ONE IF US NEEDS TO GO OUT AT NIGHT, WE TAKE ONE OF THE OTHER THREE CARS AS THE SRX IS THE UNSAFE CHOICE. WAS SURPRISED TO LEARN THERE WAS NO RECALL ON THIS. LOOKS LIKE THERE WERE SOME SIMILAR COMPLAINTS AS MINE AT THE NHTSA WEB SITE. TWICE AS MANY COMPLAINTS LODGED WERE ABOUT THE 2010 CADILLAC SRX'S HEADLIGHTS AS COMPARED TO ANY OTHER MATTER ABOUT THE CAR ... THAT SHOULD TELL YOU SOMETHING. *TR

FRONT PASSENGER HEADLIGHT HAS MOISTURE IN HEADLIGHT ASSEMBLY. AFTER REVIEWING SEVERAL GM/CADILLAC WEBSITES IT APPEARS THIS IS A KNOWN ISSUE WITH SRX OWNERS AND IS ONLY REPLACED UNDER WARRANTY. LIGHT WILL SHORT OUT OVER TIME AND STOP WORKING ACCORDING TO OTHER OWNER REPORTS. VEHICLE WAS RECENTLY PURCHASED AND CURRENT OWNER NOTICED THE ISSUE.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE HEADLIGHTS WERE VERY DIM THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 03/17/17*LJ *AS

THE PASSENGER SIDE HEADLIGHT HAS A LOT OF CONDENSATION IN IT AND RESTRICTS THE AMOUNT OF LIGHT BEING PUT OUT. THE DRIVER SIDE ALSO HAS MOISTURE BUT NOT AS MUCH AS THE PASSENGER. THE PASSENGER TAIL LIGHT DOES NOT WORK WHEN THE LIGHTS ARE ON. NO ACCIDENTS THAT I AM AWARE OF.

CONNECTOR TO SEAT CONTROL MODULE LOCATED UNDER PASSENGER SEAT SHORTED OUT AND MELTED WITHOUT FUSE INTERRUPTION. MELTED CONNECTOR FOUND WHEN HEATED SEAT FUNCTION STOPPED WORKING. SEVERAL VEHICLE FORUMS AND YOUTUBE VIDEOS DESCRIBE SAME EXPERIENCE AND POTENTIAL "FIXES". OTHERS REPORT THIS OVERHEATING IS INITIATED DURING REMOTE STARTING. GM SHOULD RESOLVE THIS CONNECTOR DESIGN PROBLEM AND REPAIR EVEN IF OUT OF WARRANTY DUE TO POTENTIAL FIRE HAZARDS.