CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 CADILLAC STS- HENDERSON, KY
TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 CADILLAC ESCALADE- LEWES, DE
THE LIGHT ON THE DASH TELL ME THE AIRBAG ON THE PASSENGER SIDE IS NOT WORKING TO PROTECT THE PASSENGER SHOULD THERE,BE A HEAD ON COLLISION
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- FORT WALTON BEACH, FL
THE LOW BEAM HEADLIGHTS ARE VERY INADEQUATE FOR NIGHT TIME DRIVING. IT APPEARS THAT THE INTENSITY OF THE LOW BEAMS ARE THE SAME AS WHEN THEY ARE USED FOR DAYTIME DRIVING LIGHTS. THE HIGH BEAMS FUNCTION NORMALLY. I HAVE TRIED TO USE THE LOW BEAMS IN BOTH THE AUTOMATIC AND MANUAL MODE, STILL VERY LOW LIGHT. REPLACED BOTH LOW BEAM BULBS TO NO AVAIL.
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- ANGLETON, TX
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK SEVERELY. THE DEALER DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 02/14/17*LJ THE CONSUMER STATED THE POWER TRAIN FAILED AND HAD TO BE REPLACED. UPDATED 02/15/17
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 CADILLAC SRX- EVANSVILLE, IN
I WAS IN A MINOR COLLISION. RAN INTO THE BACK OF SOMEONE. MY AIRBAGS DIDN'T DEPLOY AND MY ENGINE IMMEDIATELY CAUGHT ON FIRE AND IN A FEW MINUTES MY WHOLE CARE WAS ON FIRE AND DESTROYED. THERE WAS NO KNOWN REASON HOW OR WHY THE FIRE STARTED.
Source: NHTSA WEB SITE -
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2011 CADILLAC ESCALADE- PASADENA, CA
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 CADILLAC ESCALADE ESV- BRADENTON, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CADILLAC SRX- NEW LENOX, IL
AFTER OPENING, THE LIFT GATE CLOSES SLOWLY ON ITS OWN ALL OF THE TIME. HAPPENS WHENEVER THE LIFT GATE IS OPEN IN A STATIONARY POSITION. HAS BEEN ONGOING FOR A COUPLE OF MONTHS NOW. HAS CLOSED SEVERAL TIMES ON MYSELF AND MY HUSBAND.
Source: NHTSA WEB SITE -
2006 CADILLAC SRX- SHALLOTTE, NC
TL* THE CONTACT OWNS A 2006 CADILLAC SRX. WHILE ACCELERATING FROM A STOP AT APPROXIMATELY 5 MPH, THE "TRACTION CONTROL ENGAGED " WARNING MESSAGE APPEARED. THE VEHICLE INDEPENDENTLY WENT INTO FOUR WHEEL DRIVE MODE AND WOULD NOT ACCELERATE. IT FELT AS IF THE ANTI-LOCK BRAKE WAS ENGAGED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO A MECHANIC AND THE STEERING ANGLE POSITION SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE- RICHFIELD, CT
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE