CADILLAC Complaints

I WAS DRIVING IN TRAFFIC, ABOUT 45MPH, WHEN THE PARKING BRAKE CAME ON, I GOT A CHECK ENGINE LIGHT, SERVICE BRAKE ASSIST, SERVICE STABILITRACK AND ONE OTHER LIGHT ON. I MANAGED TO KEEP IT RUNNING ENOUGH TO NOT GET REAR-ENDED, BUT IT IS NOT SAFE. THE DEALER NOW HAS IT, AND I AM IN A LOANER. THE CAR HAS LESS THAN 2000 MILES ON IT, AND THIS IS THE SECOND CHECK ENGINE LIGHT (THE FIRST DID NOT INVOLVE THE PARKING BRAKE), BUT THE DEALER DID NOT FIND A CONCRETE PROBLEM FOR THE LIGHT. IS THIS GOING TO TURN INTO A RECURRING PROBLEM? IT IS VERY DEFINITELY NOT SAFE.

ON 9/16/2016, I PURCHASED A USED CADILLAC SRX 2010 FROM A LOCAL DEALER. I WAS PRESENTED WITH A CARFAX REPORT THAT LISTED REPAIRS. AMONG THE REPAIRS WAS A HEADLIGHT REPLACEMENT EVEN BEFORE THE SALE AS A NEW CAR. IT WASN'T SPECIFIC SO I FIGURED IT WAS DAMAGED IN TRANSIT OR SOMETHING. THE CAR HAD 43356 MILES ON IT WHEN I PURCHASED IT. ON 11/3/16, WHEN DRIVING, I NOTICED THAT I WAS WITHOUT A HEADLIGHT. I GOT OUT AND LOOKED AT THE FRONT AND NOTICED THAT THE DRIVER SIDE HEADLIGHT WAS FULL OF MOISTURE AND THE LOW BEAM BULB WAS BLOWN. ON 11/4/2016, I TOOK IT TO THE DEALER TO RESOLVE AND THEY REPLACED THE BULB WHICH DIDN'T WORK SO I LEFT IT THERE OVERNIGHT AND THEY REPLACED THE "IGNITER". I PICKED IT UP THE NEXT DAY. I DROVE IT FOR A WEEK TO TEN DAYS, BUT NOT AT NIGHT. UNTIL 11/12/16. THE DRIVER SIDE HEADLIGHT NO LONGER WORKED ON LOW BEAM OR HIGH BEAM. THE CAR NOW HAS ONLY 45,273 MILES ON IT. I HAVE DRIVEN IT ONLY 1,927 MILES. I LIVE IN A DENSE FOG AREA AND THIS IS A SAFETY ISSUE, IT WILL BE EXTREMELY DANGEROUS TO DRIVE ANYTIME THERE IS FOG. EVEN WHEN THERE IS NO FOG, THE LACK OF A DRIVER SIDE HEADLIGHT COULD RESULT IN AN ONCOMING CAR MISJUDGING THE SIZE OF THE CAR AND POSSIBLY TURNING IN FRONT OF IT, ASSUMING THAT IT IS A MOTORCYCLE OR SMALL CAR. I HAVE RETURNED THE VEHICLE TO THE DEALER FOR REPAIR AND NOW IT REMAINS THERE BECAUSE THEY REFUSE TO RESOLVE THIS SAFETY ISSUE AND WANT ME TO PAY FOR IT. IT IS A FAIRLY EXPENSIVE REPAIR AROUND $1200 TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. I DO NOT UNDERSTAND WHY A SAFETY RECALL HAS NOT BEEN ISSUED ON THIS VEHICLE FORCING THE MANUFACTURER TO REPLACE THE DEFECTIVE HEADLIGHT ASSEMBLY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS HIT HEAD-ON. THE IGNITION TURNED OFF AFTER BEING HIT AND THE SEAT- BELTS DID NOT DEPLOY. I STOPPED AND MY HAND WAS ON THE HORN BUT THE PERSON DID NOT SLOW DOWN OR STOP.I WAS ON A CITY STREET.I WAS HURT AND HAD NECK SURGERY. GM IS TELLING ME THEY WILL LOOK BACK INTO IT AFTER DENIAL THAT WAS IT DUE TO THE RECALL. THEY SOLD THE CAR AS SALVAGE WHEN THE INSURANCE TOTALED IT. THE CAR WAS THEN SOLD WITH A SALVAGE TITLE. THEY REPLACED THE IGNITION AFTER TELLING ME MY ACCIDENT INJURIES WAS NOT DUE TO THE RECALL.

DEFECTIVE UPPER DASHBOARD HAS LARGE BALLOONED AREA IN CENTER WHERE ADHESIVE EITHER FAILED OR WASN'T APPLIED AND LOWER DASHBOARD HAS DEFECTIVE LUMP UNDER MATERIAL. THESE DEFECTS SHOULD NEVER HAVE LEFT THE FACTORY. POOR QUALITY CONTROL. BOTH DASHBOARDS ARE TO BE REPLACED BY DEALER.

MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SURGED FORWARD AND STALLED. THE SPEEDOMETER REFLECTED 140 MPH, WHEN THE VEHICLE WAS ONLY TRAVELING 65 MPH. ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS KEPT AT THE DEALER FOR TWO MONTHS BEFORE BEING TAKEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,341. ..UPDATED 09/25/17 *BF MECHANICAL ISSUE WITH THE VEHICLE: TRANSMISSION LAGGING, AND REVVING INADVERTENTLY. SPEEDOMETER CONTINUES TO SHOW INCORRECT TRAVELING SPEEDS SINCE THE VEHICLE WAS PURCHASED. INADVERTENT ACCELERATION OF THE ENGINE, THE SPEEDOMETER READS THAT IT IS TRAVELING AT 160 MILES AN HOUR WHEN TRAVELING AT APPROXIMATELY 70 MILES AND HOUR ON THE HIGHWAY. SPEEDOMETER GAGE DOES NOT RESET AND VEHICLE ACCELERATES CAUSING THE TRANSMISSION TO LAG IN ITS ACCELERATION RESPONSE TIME. BACK UP GALLERY CAMERA ERROR WARNING CODES. GAS GAGE SHOWS EMPTY ALMOST EMPTY BY THE GAS TANK IS FULL. RMP SHOW 0 RPM WHILE THE VEHICLE IS IN MOTION. UPDATED 9/5/18*JB

WARNING LIGHT CAME ON.I BROUGHT THE VEHICLE TO MY MECHANIC AND HE SAID THAT THE TIMING CHAIN WAS THE PROBLEM. THE CAR HAS ONLY 61000 MILES ON IT.

CRACKED DASH- DRIVER'S SIDE, COMPLETELY CRACKED AND SEPARATED, FROM STEERING WHEEL SIDE TO WINDSHIELD. THE DASH CRACKED IN SECOND PLACE A FEW DAYS AGO, ALONG SIDE OF THE MAIN CRACK. VERY FLIMSY MATERIAL AND CREATES A NOISE WHEN DRIVING. THE DASH HAS STARTED TO LIFT AND SEPARATE AT THE LARGER CRACK AND THIS IS CAUSING A GLARE IN THE WINDSHIELD WHEN THE SUN IS OUT WHILE DRIVING(VERY DANGEROUS!). THIS IS A SAFETY HAZARD BECAUSE OF THE GLARE AND THE POTENTIAL OF BROKEN DASH FRAGMENTS THAT COULD CAUSE INJURY OR EVEN A FATALITY IF THE AIRBAGS ARE DEPLOYED. THIS IS A POOR DESIGN THAT COULD CAUSE SERIOUS INJURIES AND EVEN DEATH!

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE THE VEHICLE WAS STOPPED, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REGISTERED THAT THE VEHICLE WOULD FLIP OVER AND CAUSE THE AIR BAGS TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.