CADILLAC Complaints

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V154000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 89,000.

A1 INCOMING EMAIL: LETTER FROM CONSUMER RE THE SAFETY OF 2015 ATS CADILLAC. *SMD THE CONSUMER STATED WHILE DRIVING 70 MPH ON THE FREEWAY, THE FUEL GAUGE COMPLETELY SHUT DOWN. TWO MONTHS LATER, THE FRONT DASH COMPUTER QUE READER SHUT DOWN COMPLETELY. *JB

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE DRIVING 10 MPH, THE CONTACT NOTICED AN ABNORMAL ODOR AND OBSERVED SMOKE COMING FROM THE DASHBOARD. THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT HAD TO GO TO THE HOSPITAL DUE TO SMOKE INHALATION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE INADVERTENTLY DECELERATED TO 20 MPH. THE VEHICLE STABILITY ENGINE AND ENGINE POWER REDUCE WARNING INDICATORS ILLUMINATED. THE ISSUE RECURRED SEVERAL TIMES WHILE THE CONTACT WAS DRIVING THE VEHICLE TO THE DEALER. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE TURNED ON AND OFF TO CORRECT THE ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 78,892. UPDATED 01/27/17*LJ

THE AIRBAG SENSOR LIGHT JUST CAME ON EVEN THOUGH THE CAR HAS NEVER BEEN IN A WRECK. ALTHOUGH, THIS WAS ISSUED A RECALL IT IS ONLY ON CERTAIN CARS OF THAT YEAR. THE PROBLEM HAS BEEN ACKNOWLEDGED SO NOT SURE WHY ALL CARS IN THIS YEAR RANGE ARE NOT FIXED ON THE RECALL SINCE THIS IS AN ACKNOWLEDGED SAFETY ISSUE. THIS LIGHT COMES ON AS SOON AS THE CAR IS STARTED. IS CADILLAC GOING TO TAKE RESPONSIBILITY IF THE AIRBAG GOES OFF OR DOES NOT GO OFF IN AN ACCIDENT? THIS IS A SAFETY FEATURE THAT SHOULD BE FIXED BY CADILLAC.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR MONTHS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE CONTACTED SEVERAL TIMES, BUT WERE UNABLE TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2011 CADILLAC ON FEB 8 @016 WENT PUT IN PARK AND WENT TO GET OUT OF IT JUMP IN REVERSE I FELL GOT TRY PUT IN PARK IN STEAL IT WENT IN TO DRIVE PULL WITH CAR IN CAR WASH AND I GOT PEN BETWEEN THE DOOR AND CAR FRAME. PLUS IN CAR WASH IT CRUSH ME WENT THE ARM OF CAR WASH PEN ME BETWEEN THE ARM ON CAR WASH AND MY DOOR AN FRAME OF THE CAR. I CONTACT GM MOTOR ABOUT THIS AND THEY SAID PAY MEDICAL AND TO HAVE CAR FIX. NOW THEY SAID NO. IT NOT THERE FAULT. WHY DID I GO TO ALL TROUBLE TO GET MEDICAL NUMBER TELL ME THE GOING PAY.

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. IMMEDIATELY AFTER PULLING THE VEHICLE INSIDE THE GARAGE, A VERY STRONG FUEL ODOR WAS PRESENT. THE FUEL ODOR SEEPED INSIDE THE HOUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A LINE IN THE FUEL TANK FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

MY DASHBOARD WENT COMPLETELY BLACK AND THE GAUGE NEEDLES MOVED QUICKLY BACK AND FORTH. I WAS TRAVELING ON THE HIGHWAY AT ABOUT 60 MILES/HOUR. DASHBOARD WAS BLACK FOR 30-60 SECONDS. CAR CONTINUED TO FUNCTION.