CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1996 CADILLAC SEVILLE
    - NEW ORLEANS, LA

    TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK. ALSO, WHEN THE VEHICLE WAS STARTED, THE PASS KEY LOCK WARNING INDICATOR FLASHED. THE KEY WOULD NOT TURN OVER TO START THE VEHICLE ON SEVERAL OCCASIONS. THE VEHICLE WAS UNABLE TO BE DRIVEN EACH TIME THE FAILURE OCCURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 95V224000 (EQUIPMENT) AND 04V110000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 117,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC STS
    - OXFORD, MI

    AIR BAG SENSORS GOING BAD OR CORRODED. SHOULDN'T THEY LAST THE LIFE OF THE VEHICLE?

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DEVILLE
    - ROSAMOND, CA

    TORQUE CONVERTER DEVELOPS LEAKS WHICH IS A FULL REBUILD OF TRANSMISSON ISSUE, THIS CAN RESULT IN VEHICLE TO STOP RUNNING IN TRAFFIC CONDITIONS WITHOUT ANY PRIOR KNOWLEDGE OF PROBLEM. IT IS A PROBLEM THAT SHOULD BE RECTIFIED BY CAR MANUFACTURER, AS PEOPLES SAFETY IS AT RISK, LET ALONE HE THOUSANDS OF DOLLARS REQUIRED TO FIX THIS ISSUE FOR SUCH AN EXPENSIVE CAR. I NOW HAVE OWNERSHIP OF A CAR I CANNOT REGISTER AS IT WON'T PASS SMOG DUE TO THIS ISSUE. IT IS USELESS TO ME AND I AM IN DIRE NEED OF A VEHICLE TO GET TO DR. APPOINTMENTS AS I AM DISABLED. AND MONEY IS GONE SO PUBLIC TRANSPORTATION WHICH IS VERY LITTLE IN MY AREA IS A COST I CANNOT ASSORB. THANKYOU G.M.....YOU BUILD A BEAUTIFUL VEHICLE AND PUT A CRAP TRANSMISSON IN IT!

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - MANSFIELD, TX

    TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH INDICATED THAT A FAILURE WAS OCCURRING WITH THE PASSENGER SIDE AIR BAG SENSOR. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,893.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC DTS
    - HAMPTON, VA

    FUEL PUMP RELAY MELTED REPLACED REAR FUSE BOX AND RELAY TRIED TO START VEHICLE ON 6 JUNE 2016 VEHICLE WOULD NOT START AT ALL. HAD VEHICLE TOWED IN TO DIAGNOSE $81.99 JUST PURCHASED ABOUT 6 MONTHS AGO. PURCHASED A WARRANTY BUT THIS PROBLEM WAS NOT COVERED. I HAVE NEVER HAD THIS EXPERIENCE WITH A VEHICLE. AFTER EXTENSIVE READING I FIND THIS IS A PROBLEM WITH A VARIETY OF CADILLAC VEHICLES. I HAD TO PAY $796.43, PARTS WERE $397.51.THIS SHOULD HAVE NEVER HAPPEN AND COULD HAVE CAUSED MAJOR DAMAGE. SINCE CADILLAC KNOW THIS IS A PROBLEM I FEEL I SHOULD BE REIMBURSED FOR MY SUFFERING AND PAIN. THIS PROBLEM COULD HAVE RESULTED IN A FIRE STARTING IN THE SEAT AREA. I PROBABLY WOULD NOT HAVE KNOWN UNTIL IT WAS TO LATE.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC CTS
    - GROSSE POINTE PARK, MI

    IN THE PAST 2 1/2 YEARS I HAVE 7 TIRES REPLACED. THE SIDE-WALL OF THE TIRES SPLIT AND I BELIEVE THIS HAS TO DO WITH THE DEFECTIVE WHEELS. THESE ARE 18 INCH WHEELS AND I BELIEVE THEY ARE POORLY DESIGNED RESULTING IN THE TIRE SPLITTING. I HAVE NEVER EXPERIENCED THIS SORT OF REOCCURRING PROBLEM IN ANY OTHER VEHICLE

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - SILVER SPRING, MD

    A1 INCOMING EMAIL: FROM CONSUMER RE GM REPLACEMENT OEM WHEELS USA VS INDIA. *SMD 2007 CADILLAC ESCALADE. THE CONSUMER RECENTLY REPLACED THE FACTORY 22 INCH RIMS ON HIS VEHICLE. THE CONSUMER DECIDED TO GO WITH A MUCH LESS EXPENSIVE REPLICA VERSION. HOWEVER, THE REPLACEMENT RIMS APPEARED TO BE OF SIGNIFICANTLY LESS QUALITY THAN THE ORIGINAL RIMS. WHEN THE CONSUMER HIT A POTHOLE, PART OF THE RIM SHEARED OFF. THE ORIGINAL RIMS WERE STAMPED GM USA AND THE REPLACEMENT RIMS WERE STAMPED GM INDIA. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2013 CADILLAC XTS
    - FARMINGTON HILLS, MI

    TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V525000 (SEATS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,463.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - AMHERST, NY

    I PURCHASED MY VEHICLE IN APRIL OF 2016 AND IT RAN FINE. BUT AS OF LATE I HAVE BEEN EXPERIENCING SOME MAJOR PROBLEMS WITH THE FUNCTIONING OF THE VEHICLE. TO DATE A "SERVICE ALL WHEEL DRIVE" ILLUMINATES ON THE DASH AS WELL AS A "SERVICE STABILITRAK" WHICH CAUSES THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE ENGINE TO REDUCE POWER. I WAS ON A HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH AND THIS OCCURRED WHICH ALMOST COST ME MY LIFE. I CONTACTED MY WARRANTY COMPANY WHICH WAS NO HELP SO I SCHEDULED AN APPOINTMENT AT A CADILLAC DEALER. I HAVE BEEN RESEARCHING THIS ISSUE FOR 2 MONTHS AND HAVE FOUND FORUMS ONLINE WITH CAR OWNERS OF GM VEHICLES EXPERIENCING THE SAME ISSUE. I HAVE SPENT DAYS READING THE OUTCOME BUT NO ONE COULD SAY WHAT CAUSED THE ISSUE OR WHAT WAS FIXED OR CORRECTED. THE ONLY THING EVERYONE AGREED UPON WAS THAT SAID ISSUE SHOULD BE A RECALL TO PROPERLY DIAGNOSE THE PROBLEM. I HAVE AN APPOINTMENT WITH A CADILLAC DEALER IN THE NEXT WEEK BUT FEEL THEY WILL NOT BE OF ANY HELP BUT HAVE NO CHOICE AT THIS POINT.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - SALEM, NH

    HEATED AND COOLED SEATS STOPPED WORKING WHILE DRIVING AFTER BURNING SMELL AND SMOKE THAT WAS COMING FROM UNDER PASSENGER SEAT. *TR

    Source: NHTSA WEB SITE