CADILLAC Complaints

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED A RECALL NOTICE OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING MULTIPLE SPEEDS, BOTH OF THE HEADLAMPS SHUT OFF WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT REPAIRED THE VEHICLE, BUT INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY MOISTURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT NOTICED THAT THE PASSENGER SIDE FLOOR MAT WAS WET. WHENEVER IT RAINED, WATER ENTERED THE VEHICLE FROM THE SUN ROOF. THE DEALER DIAGNOSED THAT THE GENERAL TRIM AND INTERIOR OF THE SUN ROOF NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,621.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLOWED DOWN AND SIGNIFICANTLY REDUCED POWER WHEN THE DRIVER LIFTED OFF THE ACCELERATOR PEDAL. AFTER DISCOVERING FLUID LEAKING FROM THE REAR OF THE VEHICLE, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE PINION SEAL WAS FAULTY AND NEEDED TO BE REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 126,000.

SERVICE THEFT SYSTEM HAS CAME ON RANDOMLY WHICH WOULD NOT LET THE CAR BE MOVED OUT OF PARK. WHICH ALSO CAUSES THE KEY TO NOT BE REMOVED FROM IGNITION. THE CAR ALSO HAS INTERMITTENT STARTS AND CAN BE JUMPED AT THE STARTER RELAY IN THE FUSE PANEL. THIS ALL HAPPENED WHEN THE CAR WAS STATIONARY. IT MAKES THE GAS GAUGE AND TEMPERATURE GAUGE NOT WORK BUT SPEED AND RPM DO WORK.T HE LIGHTS ON THE SHITTER DO NOT WORK ALONG WITH RC NOT FUNCTIONING AND THEFT SYMBOL SHOWING ON INSTRUMENT CLUSTER ALSO..

I PURCHASED THIS VEHICLE IN MAY OF2012. BOTH HEADLAMPS ARE FILLED WITH MOISTURE AND CONDENSATION CAUSING POOLING ON THE FLOOR BOTTOM OF BOTH LAMPS. AT NIGHT, THE LUMINATION IS POOR. I STARTED NOTICING THE PROBLEM APPROXIMATELY 1-1/2 YEAR AGO. IT IS BECOMING PROGRESSIVELY WORSE. THE CONSUMER STATED THE RIGHT FRONT PASSENGER WINDOW AND LIFT GATE WERE INOPERABLE POSSIBLY DUE TO THE WATER LEAKING INTO THE VEHICLE THROUGH THE SUNROOF. *JS

TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING, SMOKE APPEARED FROM THE LIGHTER AREA. THE CONTACT TURNED OFF THE VEHICLE AND FOUND A PENNY IN THE LIGHTER AREA. THE VEHICLE CAUGHT FIRE. THE CONTACT STATED THAT THE VEHICLE'S CHANGE HOLDER WAS POSITIONED IN A MANNER WHERE CHANGE COULD FALL INTO THE LIGHTER COMPARTMENT. THE CONTACT STATED THAT THE DASHBOARD, SEATS, AND ELECTRICAL WIRING WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED A 2013 CADILLAC ATS 4 ON 9/29/16. ON 10/14/16 WHILE DRIVING MY STEERING COLUMN LIGHT UP AND STEERING WHEEL LOCKED UP WHILE IN MOTION. I WAS IN DETROIT, MICHIGAN DRIVING ON GRATIOT, WHICH IS A STRAIGHT STREET, BUT I WAS UNABLE TO TURN THE WHEEL TO PULL OVER. I KEPT TRYING TO FORCE THE STEERING WHEEL LEFT AND RIGHT AND FINALLY WAS ABLE TO TURN AND PULL OVER. WHEN I CONTACTED THE DEAR I WAS TOLD TO BRING THE VEHICLE IN BY [XXX] AT NOVI CADILLAC BECAUSE THIS WAS A SAFETY ISSUE. THE DEALER KEPT THE CAR AND ON 10/20/16 EXPLAINED THEY COULD NOT REDUPLICATE THE PROBLEM AND GAVE ME MY CAR BACK. ON MY OWN, I CHECKED INTO PROBLEMS WITH THIS MODEL ONLY TO FIND THERE ARE OTHERS WHO HAVE EXPERIENCED THIS PROBLEM. I HAVE ALWAYS SUPPORTED BUYING AMERICAN CARS, BUT PROBLEMS NEED TO BE FIXED WHEN THE COMPANY IS NOTIFIED OF A PROBLEM. I WILL BE ESCALATING THIS MATTER BECAUSE I AM NOT PLEASED THAT A PROBLEM EXISTS AND SERVICE DOES NOT SHARE THIS INFORMATION WITH CUSTOMERS. I HAVE A "TRUST" BUT "VERIFY" WHEN IT COMES TO MY FAMILY SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. THE CONTACT HAD NOT YET RECEIVED NOTIFICATION, BUT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE REMEDY AND PARTS FOR THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I OWN A 2010 CADILLAC SRX, THE LOW BEAM HEADLIGHTS ARE SO DIM THAT IT MAKES DRIVING AT NIGHT DANGEROUS, THEY ARE SO DIM YOU CAN NOT SEE THE ROAD WELL ENOUGH TO DRIVE AND MUST USE THE HIGH BEAM LIGHTS TO SAFELY DRIVE, I HAVE CHANGED THE BULBS AND THE PROBLEM IS STILL PRESENT, THERE IS WATER INSIDE THE FIXTURES ALSO. *TR