CADILLAC Complaints

CRACKED DASH- DRIVER'S SIDE, COMPLETELY CRACKED AND SEPARATED, FROM STEERING WHEEL SIDE TO WINDSHIELD. CRACKED IN SECOND PLACE A FEW DAYS AGO, OFF THE MAIN CRACK. VERY FLIMSY MATERIAL AND CREATES A NOISE WHEN DRIVING. *TR

WAS INVOLVED IN A FRONT END CRASH GOING 48MPH AND THE DRIVERS SIDE AIR BAG OR ANY OTHER AIR DID NOT DEPLOY. THERE WAS SO MUCH DAMAGE TO THE FRONT END THAT THE CAR WAS TOTALED A COMPLETE LOSS. I WOULD LIKE CAR TO BE INSPECTED FOR FAULTY AIR BAGS AND ALSO FRONT END FOR FAULTY EQUIPMENT AS DID NOT HOLD UP WELL WITH CRASH. THIS VEHICLE ONLY HAD 78,000 MILES AND WAS IN PERFECT CONDITION PRIOR TO CRASH. I WAS TOLD THERE WAS A RECALL ON THE AIRBAGS AND WITH THAT MUCH DAMAGE AND SPEED THEY SHOULD OF BEEN DEPLOYED THIS IS A MAJOR SAFETY VIOLATION. I WAS DRIVING EAST BOUND AT 48 MPH CAR IN FRONT SLAMMED ON BRAKES I TRIED TO AVOID THEM AND WENT TO THE RIGHT BUT THERE WAS A POLE AND ANOTHER TRUCK SO I PULLED BACK TO LEFT AND IT THE CAR IN THE REAR. AT NO TIME DID THE AIR BAGS DEPLOY I WOULD LIKE AN INVESTIGATION STARTED PRIOR TO CAR BEING TOTALED AND REMOVED BY INSURANCE COMPANY. *TR

ON MY 2013 CADILLAC ATS PREMIUM MODEL MY CADILLAC CUE SYSTEM TOUCH SCREEN ISN'T WORKING I'VE ONLY HAD THIS CAR FOR THREE DAYS FROM A DEALER. I AM NOT ABLE TO CONTROL THE NAVIGATION SYSTEM, THE WEATHER, RADIO SETTINGS, MY CLIMATE CONTROL, AND BLUETOOTH. BY RESEARCHING ON THE INTERNET I FOUND THAT THIS IS A VERY VERY VERY COMMON PROBLEM WITH CADILLAC IN THEIR TOUCH SCREEN TECHNOLOGY.

RIGHT PASSENGER HEADLIGHT KEEPS FLOODING WITH WATER, LIGHTS GO OUT CANT SEE WHILE DRIVING. DEALER WANTS $2,000.00 TO REPLACE. THIS HAPPENS VERY FREQUENTLY. WATER LEAKS ON FLOOR AND ON THE ELECTRICAL OF PASSENGER SIDE FROM SUNROOF DRAIN, I'VE BEEN TOLD THE DRAIN IS TOO SHORT AND DISCONNECTS. THESE ARE DEFAULTS IN THE CAR, WE SHOULD NOT HAVE TO KEEP PAYING TO HAVE FIXED. *TR

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BEARINGS, CVC JOINTS, A ROTOR ON THE FRONT DRIVER'S SIDE, AND TWO ROTORS IN THE REAR. MONTHS LATER, THE ABNORMAL NOISE RETURNED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WAS INCLUDED OR EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V151000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

DIFFERENTIAL AND BUSHINGS, REAR BUSHINGS DISINTEGRATED APPARENTLY HAPPENS TO CADILLACS OF ALL YEAR GROUPS. LOTS OF CONSUMER COMPLAINTS, THIS IS A MAJOR FLAW WHY HAS IT NOT BEEN ADDRESSED?

CAR LOST ENGINE POWER, POWER STEERING, POWER BREAKS AND ALL ELECTRICAL FUNCTION EXCEPT FOR HAZARD LIGHTS. THIS HAS HAPPENED 7 TIMES AND I HAVE TAKEN IT FOR TWO REPAIRS. I HAVE TO CRUISE TO A STOP AND RESTART THE VEHICLE.

THE CAR DIED ON A CVS PARKING LOT IN TROY,NY,TOWED BACK TO BOSTON,MA.AFTER PUTTING A NEW ENGINE IN ON JULY,2016,THE KEY COULDN'T COME OUT,NORWOOD CADILAC DEALER TOLD US SOMETHING IS DREWING THE BATTERY,AFTER $920 ELECTRICAL CHECK,DIED AGAIN THE FOLLOWING WEEK WHILE PARKED ON OUR DRIVEWAY. THEN ANOTHER$900 THEY DISCONNECTED THE RADIO,DVD,TELLING US IT'LL BE GOOD FOR MY DAUGHTER TO DRIVE BACK TO COLLEGE IN NY. TWO WEEKS LATER,SAME THING HAPPENED AGAIN,KEY WON'T COME OUT,TOWED TO THEM,NOW THEY TOLD US NEED A ECM,WE QUESTIONED THEM WHY THEY DON'T CHANGE THAT IN THE FIRST PLACE,THEY SAID WAS THE DRAWING BACK FED THE ECM,CAUSE THE FAILER,SO WE WOULD HAVE TO PAY $1050 SEPRATELY AND UNSURE HOW LONG IT'S GOOD FOR.

TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ADVISED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,977.