CADILLAC Complaints

While I was driving the car turned off and the steering wheel got really hard, making it harder to get out of the road to keep my children safe since we were in the highway. Second time it happened the stabilitrack service message came up, and also the steering assist is reduced please drive with care. The ebrake. ABS and stabilitrack light on the dash turned on. This started happening on may 14 until present

This vehicle has a recall. It notes the engine can fail and cause a crash but the dealership says they have no issued a remedy and therefore will not inspect the vehicle. This vehicle is used for our 3 children and I do not understand what we do to remedy it.

The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

on 18 June 2025, i was on I95 driving highway speeds and the engine shut down and transmission shifted to N. i was able to coast to a left shoulder (we were in a construction zone so right shoulder was blocked off). Alert on digital dash said to press start engine again...nothing. i tried a second time and the vehicle started. i was able to drive about .5 miles and the engine shut off again and it shifted to neutral. i was able to coast to the right shoulder this time. Engine would not restart. Vehicle was towed to Cadillac dealership on 501 in Myrtle Beach, SC. I was notified about a month ago about a recall. I went into the dealer the next day and they confirmed my vehicle had a recall for potential loss of propulsion. I asked how to get it fixed and they said i would have to wait until they had a way to fix it and i would be notified. I had one warning lamp about the supercruise no longer working and to see owners manual. no other warnings.

As what appears to be happening with a lot of these, it dropped the push rod on cylinder 2, damaged the camshaft, and the truck immediately lost power while on the highway.

When I’m trying to park my car shuts off and turns back on, steering wheel stops working, service stabilitrak turn on and goes away, sometimes my car won’t turn on and have to disconnect the battery and connect it for it to turn on again.

Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car

I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.

At the end of 2024, the GPS, OnStar, and telematics system in my vehicle stopped working completely. This failure disabled critical features including navigation, emergency support (OnStar), and Super Cruise. I was living in California at the time and contacted local service providers, but was told the necessary mobile phone control module was unavailable. After relocating to Texas, I took the vehicle to Covert Cadillac in Austin. The dealership confirmed the issue and ordered the part, but after several months and multiple follow-ups, the part has still not arrived. As of June 2025, the vehicle remains unrepaired, and I continue to drive without GPS or emergency support. The dashboard displays a constant GPS error. This issue, now lasting over 6 months, puts my safety and the safety of my passengers at risk—especially during long-distance travel and unfamiliar routes. The dealership has acknowledged the problem but cannot resolve it due to ongoing parts unavailability and lack of response from the manufacturer. This is a serious and unresolved safety defect. I am requesting an immediate investigation into GM/Cadillac's failure to provide timely service, support, or resolution for a vehicle-dependent safety system.

The contact owns a 2020 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked before slamming into gear. No warning lights were illuminated. In addition, the contact stated that the transmission was shifting rough. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the failure persisted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.