2013 CAN-AM SPYDER Complaints

THIS VEHICLE RUNS EXTREMELY HOT, AND IS UNCOMFORTABLE TO RIDE. AFTER RIDING IN 74 DEGREE TEMPERATURE FOR APPROXIMATELY 1 HOUR, I USED A DIGITAL THERMOMETER AND MEASURED THE HEAT UNDER THE SEAT AT 157.1 DEGREES WITH THE ENGINE OFF. HEAT RISES FROM THE FRONT AND SIDES OF THE SEAT, WHICH RESULTED IN A BURN TO MY RIGHT LEG. THERE HAVE BEEN NUMEROUS INSTANCES OF THESE VEHICLES WITH NO WARNING SUDDENLY CATCHING FIRE AND BEING COMPLETELY DESTROYED. BRP IS AWARE OF THE HEAT PROBLEMS WITH THESE VEHICLES, AND SO FAR HAS ONLY OFFERED A SOFTWARE UPDATE IN AN EFFORT TO FIX THE PROBLEM. THIS UPDATE WAS UNSUCCESSFUL. ADDITIONALLY, GASOLINE BOILS IN THE TANK, AND THE GAS CAP GETS SO HOT THAT IT CANNOT BE REMOVED WITHOUT WEARING A GLOVE. MY WIFE AND I ARE AFRAID TO TAKE A LONG TRIP - WHICH IS THE REASON THAT WE BOUGHT THIS VERY EXPENSIVE TOURING MOTORCYCLE - FOR FEAR THAT OUR VEHICLE WILL BURST INTO FLAMES. PLEASE EXPEDITE YOUR CURRENT INVESTIGATION INTO THIS MATTER, AND PLEASE REQUIRE BRP TO DO WHATEVER IS NECESSARY TO SOLVE THIS PROBLEM, PERHAPS A RETROFIT TO CHANGE THE COOLING SYSTEM TO MIRROR THE SOLUTION THAT BRP DEVELOPED (AND TOUTED IN THEIR PROMOTIONAL LITERATURE AS "SOLVING THE HEAT PROBLEM) FOR THE 2014 MODEL I.E. TWO RADIATORS IN THE FRONT OF THE VEHICLE RATHER THAN THE ONE MOUNTED IN FRONT OF THE RIDER'S RIGHT FOOT. PLEASE FEEL FREE TO CONTACT ME IF AN INVESTIGATOR WOULD LIKE TO VIEW THE VEHICLE FIRSTHAND. *TR

AS YOU CLEARLY CAN SEE CAN AM SPYDER 2013 HAS MANY COMPLAINTS ABOUT HEAT I OWN ONE AND THIS MACHINE IS QUITE DANGEROUS I HAVE INSTALLED TEMP GAUGES ON MY MACHINE AND HAVE STUDIED THIS ISSUE THOUROUGLY ... I WOULD INVITE AN INVESTIGATOR TO COME VISIT AND SPEND 30 MINUTES WITH ME AND MY MACHINE . YOU WILL SEE FOR YOURSELF THE PROOF ... YOU CAN FEEL THE MACHINE AND MONITOR THE GAUGES I HAVE INSTALLED AND MAKE YOUR OWN JUDGEMENT. I THINK IT WILL SAVE A LIFE. I TRULY BELIEVE THIS. THE MANUFACTURER IS AWARE BUT MY FEELING IS HAVING CONVERSATION.... THEY REALLY WON'T DO MUCH UNTIL FORCED. AS WE ALL KNOW ITS ABOUT THE MONEY, LIVES SEEM SECONDARY. *TR

I FOUND THAT AFTER DRIVING MY MOTORCYCLE THE SEAT IS VERY HOT AND THE GAS CAP IS TOO HOT TO TOUCH. I ALSO HAVE NOTICED EXCESSIVE HEAT ON MY RIGHT LEG THAT GETS VERY UNCOMFORTABLE WITH PROPER RIDING GEAR. THE BIKE HAS HAD NO MODIFICATION DONE TO IT. I LOVE RIDING IT BUT IT MAKES VERY HARD ON HOT DAYS. *TR

THIS IS MY 3RD SPYDER. ALTHOUGH I AM HAPPY WITH IT, IT DOES EMIT HEAT IN WHICH SOMETIMES ON HOT SUMMER AND HUMID DAYS IS NOT AN ACCEPTABLE FEELING. THIS MODEL YEAR EMITS MORE HEAT THAN PREVIOUS YEAR MODELS. *TR

MY SPYDER GET SO HOT THAT IT IS NOT BEARABLE TO RIDE, EXTREME HEAT FROM THE ENGINE COMPARTMENT SENDS EXTREME HEAT TO MY LEGS AND HEAT COMING FROM THE SEAT. I HAVE SEEN REPORTS ON THIS PARTICULAR SPYDER CATCHING FIRE WHICH MAKE ME VERY UNCOMFORTABLE TO RIDE. BRP IN CANADA NEEDS TO RECALL THEIR SPYDER'S IN REGARDS TO THIS PROBLEM. I CURRENTLY HAVE ABOUT 1,500 MILES. I HAVE HAD PROBLEMS SINCE MARCH 2013 TO PRESENT. THE HEAT ALSO CAUSES THE GASOLINE IN THE TANK TO BOIL WHICH IS A HAZARD ALSO. *TR

HIGH HEAT EFFECTING THE RIGHT FOOT AND CROTCH. THERE IS NOW A SLIGHT BUCKLE ON THE BOTTOM RIGHT SIDE OF THE COVER EMITTING ADDITIONAL HEAT AT HIGHWAY SPEEDS. *TR

REPORTED BY PHONE, CASE [XXX]. -WHEN TEMPERATURE UNDER THE PARKED VEHICLE REACHES A THRESHOLD , AND THE VEHICLE IS LATER DRIVEN OFF, THE DISPLAY SCREEN CHANGES TO ORANGE CHECK ENGINE. THIS DISTRACTS THE RIDER AND FORCES THE EYES OFF THE ROAD, A VERY DANGEROUS SITUATION. -BRP, THE MFG, KNOWS THIS DEFECT AND WILL NOY FIX IT. THE DEALER DID NOT DISCLOSE THIS DEFECT AND AFTER I REPORTED IT SAID IF AFFECTS ALL SPYDERS FOR AT LEAST THE LAST 2 YEARS. -THE OWNERS MANUAL ON PAGE 26, IT STATES "ENGINE MANAGEMENT COMPONENT MALFUNCTION-REMOVE AND REINSERT KEY." THIS "SOLUTION" OF REMOVING AND REINSERTING KEY IS IMPRACTICAL AND DOES NOT WORK UNTIL RIDER HAS DRIVEN SEVERAL (4-10) MILES. -THE DEALER STATES HE GETS SEVERAL CALLS EVERY WEEK BUT SAID BRP REFUSED TO FIX IT. HE SENT ME TO BRP DIRECTLY. THE AGENT TOOK DOWN THE INFORMATION (SHIRLEY), AGREED IT WAS A POTENTIALLY DANGEROUS SITUATION, CLAIM #[XXX]. -THE DEALER CALLED BRP, REFERENCED CLAIM NUMBER AND WAS TOLD THE VEHICLE WAS OPERATING AS DESIGNED. -I CALLED BRP AGAIN AND WAS TOLD THEY WOULD DO NOTHING. -I WOULD NOT HAVE BOUGHT THIS VEHICLE HAD THIS BEEN DISCLOSED BV THE DEALER. -ONE OF THE TARGET MARKETS FOR THIS VEHICLE ARE OLDER CITIZENS (I AM 66) THAT MAY NOT BE EXPERIENCED RIDERS. WHEN THIS HAPPENS TO THEM, THEY MIGHT PANIC, SETTING UP A CHAIN OF EVENTS LEADING TO SERIOUS INJURY OR DEATH. -FINALLY, WHEN THE VEHICLE HAS BEEN DRIVEN A FEW MILES THE DISPLAY CHANGES BACK TO NORMAL BUT NOW THERE IS A RECTANGLE AT THE BOTTOM OF THE DISPLAY THAT FLASHES CHECK ENGINE. WHEN THE BIKE COMES TO A STOP THE FLASHING STOPS AND THE ENTIRE SCREEN IS ONCE AGAIN TAKEN OVER BY THE ORANGE CHECK ENGINE LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER ST MOTORCYCLE. THE CONTACT STATED THAT THE ADJUSTABLE WINDSHIELD DISTORTED HIS VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE WINDSHIELD WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING. DURING ENGINE OPERATION; THE VEHICLE SENDS EXTREMELY HOT AIR OUT OF THE SPACE BETWEEN THE FORWARD EDGES OF THE SEAT AND UPPER AND SIDE BODY PANELS, THE UPPER SIDE PANELS ARE VERY HOT TO TOUCH, AND THE UNDERSEAT AREA ACCUMULATES AN EXCESSIVE AMOUNT OF HOT AIR ALLOWING THE FUEL CAP FOUND UNDER THE SEAT TO BECOME HOT TO THE TOUCH. I SEND PHOTOS OF MY BURNS TO BRP THEY SEND ME NEW PANELS BUT THE HEAT ISSUES HAVE NOT, I FEEL THE MOTORCYCLE IS UNSAFE AND MY WIFE ASK ME TOT TO RIDE WITH THE BOYS OR HER, I DO RIDE THE BIKE BUT ALWAYS AFRAID THAT IT COULD BLOW OR A FIRE CAN BREAK AT ANYTIME PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE PURCHASED A BRAND-NEW 2013 CAN-AM SPYDER RT FROM A DEALER. FROM THE DATE OF PURCHASE, THE VEHICLE HAS HAD HEAT ISSUES. MY WIFE RECEIVED MINOR BURNS TO HER LEG AS A RESULT OF THE HEAT EMITTING FROM THE PLASTIC SIDE PANELS. WE HAVE RETURNED IT TO THE DEALER AND THEY INSTALLED SOME ALUMINUM FOIL ON DOUBLE SIDED TAPE TO TRY TO CUT DOWN THE HEAT. THIS HAD LITTLE EFFECT. THE DEALER CONTACTED BRP AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM AND WHAT OTHERS HAD DONE TO MITIGATE IT AT THEIR OWN EXPENSE. THE BIKE IS BACK IN THE SHOP AND I'VE EMAILED BRP CUSTOMER CARE TO SEE WHAT THEY INTEND TO DO ABOUT IT. *TR