2013 CAN-AM SPYDER RT Complaints

MY SPYDER HAS BEEN LEAKING OIL SINCE THE DAY I BOUGHT IT NEW. I HAVE OWNED IT FOR 6 MONTHS, HAS BEEN IN THE SHOP SEVERAL TIMES. STILL LEAKING. GAS FUMES SO BAD COMING FROM THE ENGINE AFTER RIDING I CAN NOT CLOSE THE GARAGE DOOR FOR AT LEAST AN HOUR/. SMELLS OF GAS REALLY STRONG EVERY TIME I AM ON THE BIKE. GAS CAP SO HOT I CAN HARDLY TOUCH IT WHEN I NEED TO GET GAS. *TR

PURCHASED MY 2013 CAN-AM SPYDER ON 03/05/14, IN SPRINGFIELD, MI. MY HOME ADDRESS IS NEW IBERIA, LA. I DROVE THE BIKE BACK HOME. MY FIRST FUEL STOP I WAS OVERWHELMED BY THE STRONG SMELL OF GASOLINE AND I CAN SMELL GAS FUMES EVERY TIME I FUEL UP. AT EVERY FUELING I HAVE TO USE GLOVES OR A RAG TO PUT OVER THE GAS CAP TO UNSCREW IT BECAUSE IT IS SO HOT. THEN WHEN I TRY TO UNSCREW THE CAP IT JUST RATCHETS WITH OUT UNSCREWING IT. I HAVE SPENT AT LEAST 30 TO 45 MINUTES TRYING TO UNSCREW THE CAP AND AFTER TANK COOLS OFF THE GAS CAP RELEASES, THEN YOU CAN FUEL UP. ON SEVERAL OCCASIONS I HAVE HAD TO PRY THE GAS CAP WITH A SCREW DRIVER TO REMOVE IT AND THEN YOU CAN HEAR THE FUEL BOILING IN THE TANK. I HAD 3 GAS CAPS FROM ANOTHER RECALL AND TRIED ALL 3 CAPS AND THEY DID THE SAME THING, JUST RATCHET AND NOT UNSCREW. WHILE TRAVELING I WAS IN PENSACOLA, FL AND COULD NOT REMOVE THE GAS CAP AND WENT TO THE DEALERSHIP THERE AND THEY REPLACED THE GAS CAP AFTER IT COOLED OFF. THE NEXT DAY I HAD TO RE-FUEL AND THE CAP THEY JUST PUT ON WOULD NOT UNSCREW. THURSDAY OCTOBER 30, 2014, I HAD TO REFUEL AND COULD NOT OPEN THE FUEL TANK AND HAD TO PRY IT OPEN WITH A SCREW DRIVER TO PUT FUEL TO GET HOME. WHILE DOING SO THE CAP WAS SO TIGHT THAT THE TOP PORTION BROKE OFF LEAVING THE BOTTOM PORTION IN THE FUEL TANK NECK. IT GETS SO HOT MY RIGHT FOOT ACTUALLY BURNS FROM THE ENGINE HEAT. WHEN I WANT TO CRANK THE BIKE AFTER FUELING THE BIKE DOES NOT WANT TO CRANK. IT SPINS THE ENGINE FOR A LONG TIME BEFORE IT CRANKS AND THEN IT RUNS SO BAD, MISSING ETC., AND DIES OUT 2 OR 3 TIMES BEFORE I CAN TRAVEL. THEN WHEN I GET TO PLACES I HAVE TO STOP THE BIKE ENGINE DIES OUT WHILE COASTING OR TAKING OFF, LEAVING YOU IN AN INTERSECTION WITH NO POWER. I ASKED THE DEALERSHIP TECH IN PENSACOLA WHAT CAUSED THAT AND HE ADVISED CAN-AM HASN'T FIGURED OUT WHY THAT HAPPENS JUST YET. *TR

THE BIKE GETS VERY HOT. I HAVE ALREADY HAD THE EXAUST WRAPPED BUT IT IS STILL VERY HOT TO RIDE. *TR

600 MILE SERVICE COMPLAINED TO DEALER OF EXTREME FUEL SMELL AFTER RIDES. WAS TOLD THAT THE PURGE VALVE WAS BAD AND THEY REPLACED IT UNDER WARRANTY. RODE HOME AND NOTICED THAT THE FUEL SMELL WAS THE SAME. WHEN I CHECKED UNDER THE ROADSTER I FOUND FUEL DRIPPING FROM THE BOTTOM OF THE ROADSTER. I CALLED DEALER AND WAS TOLD TO TOP OFF THE FUEL TANK BEFORE PUTTING VEHICLE IN GARAGE. DEALER SAID THAT THIS WAS NORMAL. 4600 MILE SERVICE AGAIN COMPLAINED OF EXTREME FUEL SMELL AFTER RIDES. ASKED DEALER ABOUT HOT HOT RIGHT FOOT WAS TOLD BY DEALER THIS WAS NORMAL AND THE ROADSTER WAS OPERATING NORMALLY. 9200 MILE SERVICE COMPLAINED OF EXTREME FUEL SMELL AND HEAT ON RIGHT FOOT, NO HEAT LEFT HAND GRIP, AND INTERMITTENT HEAT ON RIGHT HAND GRIP, WARPED RIGHT HAND CENTER BODY PANEL. WHEN SERVICE WAS COMPLETE I ASKED ABOUT NO HEAT ON HAND GRIPS. TECHNICIAN FOUND LOOSE CONNECTORS AT BOTH HAND GRIPS AND THAT THE CONNECTIONS COULD BE A PROBLEM IF THERE WERE GAS FUMES IN THE AREA. BODY PANEL ORDERED AND REPLACED UNDER WARRANTY. TOLD BY DEALER THAT THE PANEL WAS BENT FROM FACTORY NOT HEAT. TECHNICIAN AND SERVICE MANAGER DID NOT AGREE AND BOTH SAID IT WAS CAUSED BY EXCESSIVE HEAT. *TR

HAVE OWNED RT LIMITED FOR LESS THAN ONE YEAR WITH HEAT ISSUES. WHILE RETURNING FROM EVENT IN NORTH CAROLINA BIKE RAN FINE IN THE COOLER TEMPERATURES. AS SOON AS RETURNED TO THE SOUTH, ENGINE BEGAN TO RUN HOT AND CHECK ENGINE LIGHT ON AND OFF AS WELL AS BIKE CHUGGING AND RUNNING ROUGHLY. BIKE SHUTTING DOWN AND HAD TO LET COOL OFF BEFORE WOULD RESTART. HAVE HAD EXTREME HEAT ISSUES SINCE PURCHASING BIKE ESPECIALLY IN HOTTER MONTHS HERE IN HOUSTON AREA. HAVE HAD UPDATES DONE PER BRP RECOMMENDATIONS TO NO SUCCESS. BIKE IS NOT SAFE AND FEAR RIDING ANY LENGTH OF TIME OR PROLONGED DISTANCE. WHEN PARKED IN GARAGE AFTER RIDING FIND THERE IS A STRONG GAS SMELL IN THE GARAGE. FOR THIS REASON USUALLY LEAVE BIKE IN YARD FOR UPTO 30 MINUTES PRIOR TO PUTTING GARAGE FOR FEAR OF FIRE CONSUMING HOME. NOT SURE WHAT THIS REPORT WILL DO BUT FEEL LIKE SOMEONE SHOULD BE MADE AWARE OF HOW UNSAFE AND POTENTIALLY DANGEROUS THESE VEHICLES ARE. DEALERS ARE AT A LOSS FOR WHAT TO DO AS I HAVE EXPERIENCED SAME PROBLEMS WITH A 2013 ST LIMITED MODEL THAT WAS TRADED DUE TO BRAKE FAILURE AND EXTREME HEAT ISSUE MELTING PARTS. THOUGHT THE RT MODEL WOULD BE BETTER BUT FIND MYSELF IN SAME SITUATION. *TR

SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR

VEHICLE GIVES OFF SUCH A STRONG FUEL ODOR AFTER A RIDE, WE NOW PARK THE VEHICLE OUTSIDE OUR ENCLOSED GARAGE FOR A FEW HOURS SO THE ODOR WILL NOT BE OVERWHELMING IN OUR GARAGE. ALSO, THE VEHICLE'S FUEL TANK IS VERY HOT TO THE TOUCH WHEN RE-FILLING WITH GAS. VEHICLE WAS TAKEN TO AN AUTHORIZED BMP DEALERSHIP ABOUT THE STRONG FUEL ODOR AND THEY DID NOT FIND ANYTHING WRONG. *TR

I PURCHASED A CAN AM SPYDER RT 2013 ON AUGUST 23, 2013. FROM DAY ONE I'VE HAD EXCESSIVE FUEL SMELLS AFTER RIDES,ALSO GAS BOILING IN FUEL TANK AFTER RIDES. YOU CAN ACTUALLY HEAR AND SEE THE GAS BOILING IN THE TANK. THERE IS EXCESSIVE HEAT COMING OUT FROM AROUND THE GLOVE BOX AREA AND ALSO AROUND THE PASSENGER RIGHT FOOT REST. NEEDLESS TO SAY ALL THIS HEAT MAKES FOR AN EXTREMELY UNCOMFORTABLE RIDE. I HAVE HAD ALL RECALLS AND UPDATES DONE TO DATE. SEPTEMBER 2013 TOLD MY DEALER OF EXCESSIVE FUEL SMELLS WHILE THE BIKE WAS IN HAVING THE HEAT SHIELDING RECALL WORK PERFORMED. HE SAID THAT HE DID NOT SMELL THE FUEL COMING FROM THE BIKE. I WENT BACK A WEEK LATER TO HAVE WORK DONE TO THE AIR RIDE SUSPENSION THAT WAS BROKEN UPON RECEIVING MY NEW BIKE. WHILE HE WAS WORKING ON THE BIKE REPAIRING THE AIR RIDE SUSPENSION HE NOTICED THE SMELL AND REPLACED MY EVAP.CANISTER. THIS WAS AFTER I HAD THE RECALL DONE. HE HAD TO REMOVE THE RECALL WORK AND REPLACE MY EVAP CANISTER AND THEN REINSTALL THE RECALL WRAPPING. TODAY OCTOBER 28, 2014 WENT FOR A RIDE FUELED UP ON THE WAY HOME.I RODE HOME APPROXIMATELY 20 MINUTES. WHEN I PARKED THE BIKE I COULD HEAR THE FUEL BOILING AND COULD SEE IT IN THE TANK. OBVIOUSLY ALL THE UPDATES AND RECALLS ARE NOT HELPING. I ALSO HAD HANDLING ISSUES WITH THE BIKE FROM BRAND-NEW. THAT I HAD TO HAVE CORRECTED WITH MY OWN MONEY SPENT. *TR

ON FRIDAY, 24 OCTOBER 2014I RODE THE SPYDER TO THE DEALER, WHERE THE TECHNICIAN, [XXX], CONNECTED IT TO THE B.U.D.S. COMPUTER. I AM ALSO SENDING [XXX]. A COURTESY COPY OF THIS EMAIL. THE COMPUTER OBTAINED INFORMATION THAT POINTED TO A PROBLEM WITH THE PURGE VALVE AND VAPOR RECOVERY CANISTER, AS WELL AS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM). THIS IS IN ADDITION TO HEAT AND GAS VAPOR ISSUES WHEN THE AMBIENT OUTSIDE TEMPERATURE IS 75 DEGREES AND ABOVE. YESTERDAY AFTERNOON 27 OCTOBER 2014, I TOOK THE SPYDER ON A RIDE YESTERDAY OF ABOUT 30 MILES ON LOCAL ROADS. AFTER I RETURNED HOME AND SHUT OFF THE SPYDER BRIEFLY TO OPEN THE GARAGE DOOR, IT DIDN'T WANT TO START. THE STARTER TURNED THE MOTOR OVER, BUT THE MOTOR WOULD NOT START. AFTER 4 ATTEMPTS, I WAS FINALLY ABLE TO GET IT STARTED. I AM FORTUNATE THAT THIS DID NOT HAPPEN OUT ON THE ROAD. THE SPYDER HAD A STRONG GAS VAPOR SMELL, WHICH WAS STILL EVIDENT THE MORNING IN MY GARAGE. I CHECKED THE SPYDER THIS MORNING AND IT STARTED WITH NO PROBLEM. I SUSPECT THE ECM AND PURGE VALVE CODES THAT THE B.U.D.S. COMPUTER DETECTED ARE TO BLAME, BUT THE HEAT ISSUE IS SOMETHING THAT BRP NEEDS TO ADDRESS. I, ALONG WITH MANY OWNERS OF THE CAN-AM SPYDER, HAVE CONCERNS WITH SAFETY AND HEAT ISSUES. I WILL SAY THAT I ENJOY THE SPYDER, BUT I WOULD ENJOY IT FAR MORE IF MY CONCERNS WITH SAFETY AND RELIABILITY ARE ADDRESSED. MY SPYDER IS STILL UNDER BRP ORIGINAL WARRANTY, AND I'D LIKE THESE PROBLEMS TO BE ADDRESSED BY BRP UNDER THOSE TERMS AND NOT AT ADDITIONAL COST TO ME, BECAUSE THE SPYDER IS NOT INEXPENSIVE TO BUY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I TOOK A TRIP TO GEORGIA ON OCTOBER 24, , AND ON SUNDAY MORNING, OCTOBER 26, WHEN I STARTED THE SPYDER TO LEAVE, IT BEGAN TO STALL AT IDLE, IT CUT OFF REPEATEDLY, AND IDLED ROUGH. IT WOULDN'T MAINTAIN THE NORMAL IDLE RANGE OF 1200-1300 RPM. I FINALLY WAS ABLE TO DRIVE IT OFF, AND AS I RODE, THE IDLE WAS ROUGH FOR A FEW MILES, BUT AFTER I GOT IT ON THE FREEWAY, IT SEEMED OKAY. ONCE AGAIN, THE HEAT ISSUE AND FUEL SMELLS BECAME EVIDENT AS I RODE BACK TO ALABAMA, AND THE OUTSIDE TEMPERATURE ROSE. IT SEEMS THAT ANY OUTSIDE TEMPERATURES ABOVE 70 DEGREES AND THE HEAT FROM THE VEHICLE BECOMES WORSE WITH THE RESULTING FUEL SMELL AND A LOT OF HEAT COMING FROM THE ENGINE AND FUEL TANK WHEN GOING TO FILL UP. I WAS A BIT WORRIED BEING SO FAR FROM HOME, BUT I GOT BACK OKAY. *TR