2013 CAN-AM SPYDER RT Complaints
View complaints related to 2013 CAN-AM SPYDER RT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2013 CAN-AM SPYDER RT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CAN-AM SPYDER RT- TOOELE, UT
WHEN STOPPING AT AN INTERSECTION, I CAN SMELL GAS FUMES. I SUSPECT GAS BOILING IN GAS TANK, AS THIS HAS BEEN REPORTED IN PAST WITH THIS MOTORCYCLE. PLUS, WHENEVER PARKING IN THE GARAGE I HAVE TO LEAVE TO GARAGE DOOR OPEN FOR AT LEAST A HALF AN HOUR FOR THE GAS FUMES TO CLEAR OUT. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- TWENTYNIN PALMS, CA
FROM THE DAY I BOUGHT MY SPYDER, I'VE HAD ISSUES WITH EXTREME HEAT AT THE LOWER RIGHT AND IN THE AREA AHEAD OF THE SEAT. I'VE HAD NUMEROUS INCIDENTS OF FUMES AFTER PARKING, DRIPPING FUEL, AND FUEL BOILING WITH THE GAS CAP HEATED TO THE POINT THAT I COULD ONLY OPEN IT WHILE WEARING GLOVES. DURING ONE OF MY FIRST TIMES REFUELING WHILE LOOSENING THE GAS CAP MY HANDS WERE WASHED WITH FUEL THAT WAS EXPELLED UNDER PRESSURE, SOAKING MY GLOVES. AFTERWARD I WAS CAREFUL TO OPEN THE CAP SLOWLY (LIKE A COKE CAN UNDER PRESSURE) TO RELIEVE THE BUILT UP PRESSURE IN THE GAS TANK. HEAT ON MY FOOT WAS SO BAD THAT I'VE GONE THROUGH MANY PAIRS OF BOOTS AND WORE FIRE/HEAT RESISTANT SOCKS TO MITIGATE DISCOMFORT. I HAD THE ECM SOFTWARE UPDATE/FUSE BOX SEALING WARRANTY CAMPAIGN [2013-9] DONE ON MY BIKE AT THE MALCOLM SMITH MOTORSPORTS DEALERSHIP. I CONTINUED TO HAVE HEAT ISSUES. AFTER IT BECAME APPARENT THAT THERE WASN'T A SOLUTION TO MY HEAT PROBLEM, I HAD THE EXHAUST WRAPPED AND INSULATION INSTALLED. THIS HAD LITTLE TO NO EFFECT ON REDUCING HEAT. ON SATURDAY (JULY 26, 2014) I LEFT MY HOME AT 5:50 PM TO RIDE. THE TEMPERATURE WAS ABOUT 95 DEGREES. ONCE AGAIN, I NOTICED HEAT WHILE RIDING. AT ABOUT 6:20 PM, TRAVELING AT A CRUISE-CONTROLLED 60 MPH ON AMBOY ROAD IN THE MOJAVE DESERT, I SMELLED HOT OR BURNING PLASTIC AND THEN I OBSERVED IN MY REAR VIEW MIRROR SMOKE COMING FROM THE REAR OF MY SPYDER. AS I BEGAN TO SLOW, I ALSO NOTICED SMOKE COMING FROM THE AREA JUST AHEAD OF THE SEAT. THINKING IT WAS EITHER AN ELECTRICAL PROBLEM OR MELTING BODYWORK, I PULLED TO THE SIDE OF THE ROAD, STOPPED AND HIT THE KILL ENGINE SWITCH. AFTER GETTING OFF THE BIKE, I OPENED THE SEAT. INSTANTLY THERE WAS A ?WHOOSHING? SOUND AND THE BIKE WAS ENGULFED IN FLAMES. I RAN ACROSS THE ROAD, CALLED 911, AND WHILE WAITING FOR THE FIRE CREW I TOOK PICTURES AND VIDEO OF MY BURNING SPYDER. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- SAN DIEGO, CA
THIS MOTORCYCLE CONTINUALLY HAS A VERY HEAVY FUEL SMELL AFTER RIDING. THE HEAT GENERATED BY THE ENGINE IS EXTREME AND CAUSES MY RIGHT FOOT TO BE VERY HOT. WHEN I ARRIVE AT HOME I HAVE TO USE A FAN IN THE GARAGE TO GET RID OF THE FUEL SMELL. BRP/DEALER CLAIMS THIS IS NORMAL. I AM AFRAID THAT THERE WILL BE A FIRE SIMILAR TO THE ONE THAT HAPPENED THIS PAST SATURDAY, 26 JULY 2014 HERE IN CALIFORNIA. *JS
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- FREETOWN, MA
EVERY TIME I RIDE THE BIKE WHEN IT GETS TO OPERATING TEMPS AND I STOP ALL I SMELLS RAW FUEL VAPORS GOOD THING I DON'T SMOKE I AM AFRAID IT WILL BLOW UP I CANT PUT BIKE IN GARAGE WHEN I GET HOME BECAUSE OF THE SMELL AFRAID MY HOUSE WILL CATCH FIRE WHAT CAN BE DONE ABOUT THIS DEAL SAYS ITS NORMAL. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- INDIANAPOLIS, IN
I WAS OUT FOR A RIDE AND NOTICED THE HEAT ON MY THIGH AND LEG I REPORTED IT TO THE DEALER, AND THEY SAID IT WAS A RECALL ISSUE AND THEY APPLIED A THIN STRIP OF HEAT TAPE UNDER GLOVE BOX. SO ON JUNE 10TH I NOTICED IT WAS GETTING EVEN HOTTER SO I GOT A THERMOSTAT AND PUT IN GLOVE BOX AND RODE OVER TO THE DEALER, A 20 MINUTE RIDE, THE THERMOSTAT REGISTERED 155 THIS AREA WAS SO HOT IT MELTED MY SEAT AND BURN MY THIGH. SO ON JUNE 23RD I LEFT IT AT DEALERS AND BRP INFORMED THEM TO APPLY MORE HEAT TAPE AND REPLACE THE SEAT,WHICH WAS DONE. I PICKED IT UP ON JULY 9 THE AND RODE IT HOME AND GOT BURNED AND IT REGISTERED 150 AFTER A 20 MINUTE RIDE AND THE OUTSIDE TEMP WAS MID 70'S. SEEMS LIKE HEAT LIKE THAT OVER A GAS TANK IS ASKING FOR TROUBLE BEFORE SOMEONE GET BLOWN UP. BRP HAS NO ANSWERS FOR US, PLEASE INVESTIGATE WHY NOT AND SAVE US FROM INJURIES. *TR
Source: NHTSA WEB SITE -
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2013 CAN-AM SPYDER RT- CLINTON, MD
I ROAD MY RT FROM MARYLAND TO MYRTLE BEACH SC. ON THE WAY THERE THE BIKE WAS HEATING UP ON THE RIGHT SIDE BURNING MY PASSENGER AND MY LEG. ONCE I GOT THERE I TOOK THE BIKE TO A BRP DEALERSHIP TO GET AN OIL CHANGE AND HAD TO PAY $335. I ASKED THEM TO DO A CHECK UP BECAUSE MY BREAKS WERE SQEAKING AND THERE WAS HOT AIR COMING FROM THE RIGHT SIDE AND THAT THE CONTROLS FOR THE PASSENGER DO NOT WORK . WHEN I WENT TO PICK MY BIKE UP THEY TOLD ME I HAD SEVERAL RECALLS ON MY BIKE, AND THE SWITCH WAS BAD. I SAID I JUST GOT IT MAY 17, 2014 AND THEY SAID NONE OF THE RECALLS WERE DONE. THE DEALERSHIP DID NOT TELL ME THERE WERE RECALLS ON THE RT. I THINK THEY SHOULD BE HELD RESPONSIBLE TO TELL CUSTOMERS THAT THERE ARE RECALLS. I DID NOT RECEIVE AND RECALL NOTIFICATION IN THE MAIL EITHER. I DID CONTACT A BRP DEALERSHIP AND THEY TOLD ME THEY WILL HAVE TO KEEP MY BIKE FOR 1 - 2 WEEKS TO FIND OUT WHAT THE RECALLS ARE. E ARE 25 COMPLAINTS AND NO INVESTIGATIONS I THINK NHTSA NEED TO DO SOME INVESTIGATIONS BEFORE SOMEONE GETS BADLY INJURED. EVERYTHING I HAVE READ HAD BASICALLY HAPPENED TO ME TOO. PLEASE HELP US TO GET THIS PROBLEM SOLVED. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- MONROE, GA
TL* THE CONTACT OWNS A 2013 CAN-AM SPIDER RT MOTORCYCLE. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY HOT ACROSS THE FLOORBOARD AREA. ADDITIONALLY, THE CONTACT STATED THAT THE RADIATOR FAN BLEW HOT AIR FROM THE RIGHT SIDE, WHICH WAS BURNING. THE CONTACT ALSO MENTIONED THAT THE FUEL CAP WOULD BECOME EXTREMELY HOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 11/21/14*LJ UPDATED 8/30/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CAN-AM SPYDER RT- BATON ROUGE, LA
HOT AIR FROM THE RADIATOR BLOWING ON THE RIGHT LEG REACHES 140 DEGREES FAHRENHEIT AT THE ANKLE. THE TEMPERATURE WAS MONITORED USING A DIGITAL THERMOMETER WITH A REMOTE READOUT. THIS TEMPERATURE READING WAS REPEATED ON SUBSEQUENT TESTS. THE HEAT MAKES THE BIKE VIRTUALLY UNRIDEABLE DURING THE SUMMER WITHOUT TAKING THE RISK OF BURNS TO THE RIGHT LEG. THE MANUFACTURER HAS REFUSED TO TALK WITH ME ABOUT THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- PEYTON, CO
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND DISCOVERED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 13V386000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CAN-AM SPYDER RT- GIG HARBOR, WA
THERE IS EXTREME HEAT UNDER THE SEAT. I HAVE RECEIVED 1ST DEGREE BURNS ON MY RIGHT ANKLE AND RIGHT THIGH. THE GAS CAP GETS SO HOT ONE MUST USE GLOVES TO REMOVE THE GAS CAP WHEN PURCHASING FUEL. I CAN HEAR THE GAS BOILING OR BUBBLING IN THE TANK AFTER RIDING FOR SHORT PERIODS OF TIME. THE RAW GAS SMELL IS SO STRONG WHEN PARKING IN THE GARAGE IT MAKES ONES EYES BURN. I HAD THE LOCAL FIRE DEPARTMENT CHECK THE GAS VAPOR CONCENTRATION IN THE GARAGE AFTER RIDING AND FOUND IT WAS CLOSE TO BEING STRONG ENOUGH CONCENTRATION TO CAUSE A EXPLOSIVE SITUATION IF THE RIGHT SPARK WAS INTRODUCED, WAS CAUTIONED NOT PARK IN THE GARAGE UNTIL THE UNIT COOLED OFF, BY THE FIRE DEPARTMENT. THERE IS A SERIOUS HEALTH ISSUE INVOLVED ALSO, WAS ADVISED BY A UROLOGIST THAT CONTINUED EXPOSURE TO HIGH HEAT ON THE MALE GENITALIA, COULD PRODUCT MALE REPRODUCTIVE ISSUES AS WELL AS MALE PERFORMANCE PROBLEMS WAS TOLD TO REFRAIN FROM RIDING THE BRP CAN-AM SPYDER FOR PERIODS OVER AN HOUR AT A TIME TO AVOID EXPOSER TO HARMFUL HIGH HEAT. I HAVE HAD ALL THE RE-CALL, AND RECOMMENDED SERVICE DONE. THE DEALER HAS CONTACTED BRP AND THERE IS NO SOLUTION OFFERED. I HAVE CONTACTED BRP AND BEEN GIVEN THE RUN-A-ROUND, AND TOLD TO GO TO THE DEALER, DEALER IS AT A LOSS ON WHAT TO DO. I WAS TOLD BY THE BRP TECH. DEPARTMENT TO KEEP THE ENGINE RPM ABOVE 5000 WHICH I HAVE DONE, WHICH IS NEAR IMPOSSIBLE IN CITY TRAFFIC, THIS MADE NO DIFFERENCE IN THE EXTREME HEAT. BRP IS WELL AWARE OF THE PROBLEM BUT APPEARS THAT THEY ARE GOING TO WAIT TO TAKE CORRECTIVE ACTION UNTIL THERE IS A GARAGE EXPLOSION, SERIOUS INJURY, OR DEATH TO TAKE ANY CORRECTIVE ACTION. THE NHTSA NEED TO TAKE ACTION AND NOT WAIT TO LET THIS TURN INTO ANOTHER GM MESS WHERE PEOPLE ARE HURT OR DIE DUE TO NO ACTION. *TR
Source: NHTSA WEB SITE