CAN-AM Complaints
View complaints related to CAN-AM. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CAN-AM SPYDER RT- LUTZ, FL
JUST PURCHASED MY SPYDER RT ......NOTICED A STRONG SMELL OF FUEL AFTER A DRIVE ABOUT 30 MINUTES. I OPENED MY FUEL CAP AND NOTICED THAT THE FUEL WAS WAY HOTTER THAN IT SHOULD BE. ALSO REAR BRAKES ARE VERY NOISY, AND FOUND OUT THIS IS A COMMON PROBLEM.
Source: NHTSA WEB SITE -
2008 CAN-AM SPYDER- SYMSONIA, KY
WANTED ONE OF THESE FOR A LONG TIME, FOUND THIS ONE WITH 1520 MILES ON IT. JUST RODE IT HOME, 160 MILES, AND I WAS ABOUT KILLED. WHILE DRIVING ON THE INTERSTATE, THE STEERING LOCKED UP AND WOULD NOT TURN UNLESS I EXERTED A LOT OF PRESSURE AND THEN IT WOULD "BREAK LOOSE" AND DART ANOTHER DIRECTION. JUST SPENT ALL MY SAVINGS ON THIS BECAUSE I THOUGHT IT WAS LIKE BRAND NEW!
Source: NHTSA WEB SITE -
2008 CAN-AM SPYDER GS- SANTA ROSA, CA
2008 CAN-AM SPYDER GS THIS BIKE IS WORTHLESS AND SHOULD BE RECALLED BACK. MY BIKE WILL NOT GO OUT OF LIMP MODE EVER AGAIN. CAN'T BE FIXED. SPENT A LOT OF MONEY AND TIME TRYING TO FIGURE OUT ISSUE AT DEALER. NO TECHNICIAN THAT EVEN KNOW THE YEAR AND ANY PROBLEM ISSUES. RECALL THIS BIKE OR AT LEAST MAKE IT RIGHT!
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER- FRANKLIN, TN
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT S 991 SE5 CY 13. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD BANG. THE CONTACT TURNED OFF THE MOTORCYCLE AND PUSHED IT OFF THE ROADWAY. THE MOTORCYCLE WAS TOWED TO AMERICA'S MOTOR SPORTS (930 8TH AVENUE S, NASHVILLE, TN 37203) WHERE IT WAS DIAGNOSED THAT THE CLUTCH EXPLODED AND DEBRIS ENTERED THE ENGINE, WHICH CAUSED THE MOTORCYCLE TO STALL. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 CAN-AM SPYDER RT- GREENSBURG, PA
DPS FAILED GOING AROUND A TURN CAUSING THE OPERATOR TO GO INTO THE OPPOSING LANE OF TRAFFIC. P1F00 CODE FIRST CODE P1F05 ONLY HAPPENED IN DRIVE WAY, DEALER COULD NOT DUPLICATE ON 9/18/18, 9/23/18 DPS WENT OUT IN A TURN AND CODE P1F00 EVEN THOUGH THE DEALER HAD BOTH CODES IN MEMORY YET BRP WOULD NOT REPAIR WITHOUT DUPLICATION OF ERRORS. EVN HAVE A VIDEO OF THE P1F05 CODE COMING UP IN MY DRIVEWAY.
Source: NHTSA WEB SITE -
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2012 CAN-AM SPYDER RT- FAIRFAX, VA
WHILE RIDING MY SPYDER THE HEAT FROM THE ENGINE GETS SO INTENSE THAT IT CAUSES THE GAS TO BOIL AND THE ENGINE LETS OFF GAS VAPOR. THIS VAPOR IS RELEASED UNTIL THE BIKE COOLS. I HAVE WORRIES THAT THIS WILL IGNITE SO I MUST LEAVE THE SPYDER OUTSIDE OF MY GARAGE UNTIL THE SMELL DISSIPATES. .
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- GIG HARBOR, WA
EXCESS HEAT HAS MELTED THE BRAKE LINE TWICE, MASTER CYL. MELTED, BRAKS GET SOFT AND INHIBIT STOPPING POWER, ELECTRICAL WIRINGIS DEGRADING FROM EXCESS HEAT, GAS TANL GET SO HOT THE GAS STARTS TO BOIL, PANELS ARE MELTING AND WARPING FROM EXCESS HEAT. THE UNIT HAS BEEN DECLARED UN SAFE TO RIDE. BRP REFUSES TO ADDRESS THE SAFETY ISSUES, ALL RECALLS AND UPGRADES HAVE BEEN DONE AND THE PROBLEM IS JUST GETTING WORST, BRP, WILL NOT FIX ONLY OFFERS TO HIDE THE COMETIC DAMAGE
Source: NHTSA WEB SITE -
2012 CAN-AM SPYDER RT- WATERLOO, NY
WHEN DRIVING VEHICLE WITH FACTORY TRAILER ATTACHED THE LIGHT CONNECTION FROM TRAILER TO VEHICLE FAILED. THE LOCK ON VEHICLE BROKE ALLOWING THE TRAILER CORD TO BECOME DISCONNECTED. THIS MEANS THERE ARE NO LIGHTS, TURN SIGNAL OR BRAKE LIGHTS ON THE TRAILER. THIS IS IMPOSSIBLE FOR THE DRIVER TO DETERMINE UNTIL THE DRIVER STOPS AND DISMOUNTS THE VEHICLE. I BELIEVE THAT BRP (THE MANUFACTURE) IS AWARE OF THIS SAFETY ISSUE BECAUSE PARTS ARE NO LONGER AVAILABLE BUT HAVE ISSUED AN UPDATED PART NUMBER FOR REVISED PARTS. BRP FEELS IT IS THE CUSTOMERS RESPONSIBLITY TO PURCHASE THE REPLACEMENT PARTS AT A COST OF APPROX. FIVE HUNDRED DOLLARS. IT IS MY BELIEF THAT BECAUSE THE OWNER HAS NO WAY OF KNOWING ABOUT THIS PROBLEM UNTIL IT OCCURS AND IT BECOMES AN IMMEDIATE SAFETY ISSUE BRP SHOULD HAVE ISSUED A RECALL FOR REPLACEMENT ON ALL EFFECTED VEHICLES. I FEEL THIS PART IS DEFECTIVE, BRP KNOWS IT IS DEFECTIVE AND CHOOSES TO PROFIT FROM SELLING UPDATED PARTS RATHER THAN RECALLING THE DEFECTIVE VEHICLES FOR UPGRADE.. THIS PUTS THE RIDER AND HIS PASSENGER IN A DANGEROUS, ILLEGAL AND LIFE THREATENING POSITION. I AM ASKING FOR THE NTSB TO LOOK INTO THIS SITUATION BEFORE SOMEONE IS KILLED BECAUSE OF IT. YOU CAN REFERENCE MY CASE WITH BRP. CASE # [XXX] THE DEALER WHO SOLD THIS VEHICLE NEW ALSO BELIEVES THIS IS A SERIOUS SAFETY CONCERN AND SHOULD HAVE BEEN REPAIRED AT MANUFACTURES COST. I HAVE OWNED THIS VEHICLE SINCE NEW AND THIS IS THE SECOND TIME THE CONNECTION FAILED, ALTHOUGH THE FIRST TIME APPROX. TWO AND A HALF YEARS AGO I THOUGHT I HAD FAILED TO PROPERLY LOCK CONNECTION. THIS TIME WHEN IT FAILED THE LOCK WAS COMPLETELY MISSING. BRP RESPONSE TO MY CLAIM WAS THAT THE PLUG WAS IMPROPERLY INSTALLED. IT WAS A FACTORY INSTALLATION. NOTHING HAD BEEN CHANGED FROM NEW. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CAN-AM SPYDER ST- CEDAR PARK, TX
TRANSMISSION APPEARS TO HAVE SHIFTED INTO REVERSE WHILE TRAVELING FORWARD AT 45-50MPH. RESULTING IN MAJOR ENGINE/TRANSMISSION FAILURE. WHICH COULD HAVE BEEN CATASTROPHIC IF THE REAR WHEEL HAD LOCKED UP INSTEAD OF FREEWHEELING. HAD THAT HAPPENED WHEN A VEHICLE WAS BEHIND ME IT COULD HAVE BEEN FATAL. I WAS IN THE PROCESS OF SLOWING DOWN AS I CAME INTO A TOWN AND HAD ALREADY DOWNSHIFTED FROM FIFTH TO FOURTH. WHEN ATTEMPTING TO DOWNSHIFT FROM FOURTH TO THIRD A LOUD BANG HAPPENED THE ENGINE SHUT OFF AND LUCKILY THE MACHINE COASTED OFF THE ROAD. TWO DAYS BEFORE THIS HAPPENED THE BIKE WOULD NOT GO INTO REVERSE. I PULLED THE CODES AND IT HAD SET A U0155 CODE. I CONTACTED THE MIDLAND TX CANAM DEALERSHIP AND TALKED TO SOMEONE THERE WHO TOLD ME TO DISCONNECT THE BATTERY FOR FIFTEEN MINUTES AND THEN RECONNECT AND SEE WHAT IT WOULD DO. I DID THAT AND IT SET A P2806 CODE FOR GEAR POSITION SENSOR. I CONTACTED THE MIDLAND DEALER AGAIN AND TOLD HIM THAT I HAD NO REVERSE BUT ALL FIVE FORWARD GEARS WERE WORKING AND AGAIN STATED THAT I WAS ABOUT 400 MILES FROM HOME AND ASKED WHAT SHOULD I DO. HIS COMMENT WAS TRY TO RIDE IT HOME WHICH I DID.
Source: NHTSA WEB SITE -
2012 CAN-AM SPYDER RT- NORTH LAS VEGAS, NV
PROBLEM SINCE NEW. AMAZING ABOUT OF HEAT GENERATED UNDER THE SEAT AND IN THE LEG AREA ON BOTH SIDES (ESPECIALLY THE RIGHT) FROM POOR ENGINE COMPARTMENT VENTING AND EXHAUST SYSTEM ISOLATION. VERY, VERY UNCOMFORTABLE AT TIMES ON THE LEGS AND SEAT.
Source: NHTSA WEB SITE